Advantech ARK-3390, User Manual

Page 1: ...User Manual ARK 3390 Compact Embedded Computer ...

Page 2: ...ernational Inc VIA is a trademark of VIA Technologies Inc IBM PC AT PS 2 and VGA are trademarks of International Business Machines Cor poration Intel and Pentium are trademarks of Intel Corporation Microsoft Windows is a registered trademark of Microsoft Corp RTL is a trademark of Realtek Semi Conductor Co Ltd ESS is a trademark of ESS Technology Inc UMC is a trademark of United Microelectronics C...

Page 3: ... messages you get when the problem occurs 2 Call your dealer and describe the problem Please have your manual product and any helpful information readily available 3 If your product is diagnosed as defective obtain an RMA return merchandise authorization number from your dealer This allows us to process your return more quickly 4 Carefully pack the defective product a fully completed Repair and Re...

Page 4: ...wording of any error messages Packing List Before installation please ensure the following items have been shipped Item Part Number 1 x ARK 3390 unit 1 x DB9 flat cable for RS 485 1700001967 1 x 2 Pole Phoenix to DC Jack Power cable 1700009001 1 x PS 2 Y cable for KB MS 1700060202 1 x Utility CD 1 x Registration and 2 years Warranty card Ordering Information Model Number Description Optional Acces...

Page 5: ...e voltage and current marked on the product s electrical ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product 11 All cautions and warnings on the equipment should be noted 12 If the equipment is not used for long time disconnect the equipment from mains to avoid being damaged by transient over voltage 13 Never pour any...

Page 6: ...ARK 3390 User Manual vi ...

Page 7: ...2 2 COM connector 12 Table 2 1 COM Standard Serial Port Pin Assignments 12 Figure 2 3 DIO connector 13 Table 2 2 Table 2 2 DVI D Connector Pin Assignments 13 Figure 2 4 Ethernet connector 13 Table 2 3 RJ 45 Connector Pin Assignments 13 Figure 2 5 Audio connector 14 Table 2 4 Audio Connector Pin Assignments 14 Figure 2 6 DIO connector 14 Table 2 5 DIO Connector Pin Assignments 14 Figure 2 7 USB con...

Page 8: ...anagement Setup 30 3 2 7 PnP PCI Configurations 32 3 2 8 PC Health Status 33 3 2 9 Frequency Voltage Control 34 3 2 10 Load Optimized Defaults 34 3 2 11 Set Password 35 3 2 12 Save Exit Setup 37 3 2 13 Quit without Saving 37 Chapter 4 Full Disassembly Procedure 39 4 1 Introduction 40 Figure 4 1 Unscrew the bottom screws 40 Figure 4 2 Unscrew the frame screws and remove the frame 40 Figure 4 3 Unsc...

Page 9: ...Chapter 1 1 General Introduction This chapter gives background information on ARK 3390 series ...

Page 10: ...interface for dual display 5 x USB 2 0 ports 2 x Giga LAN port and 6 x COM ports packed into a small rugged unit and powered by an Intel Core Duo processor It also supports a wide range of input voltages from 9 VDC to 34 VDC The ARK 3390 Compact Embedded Computer supports both 2 5 SATA HDD and Compact Flash card for storage options and it provides for diversified application fields 1 2 Product Fea...

Page 11: ...33 667 MHz DDR2 SDRAM up to 2 GB SO DIMM Socket on board 200 pin SO DIMM socket type x 1 Graphic and Video Control lers NB Intel 945GME GMCH chip supports Internal Graphics Features Dual display choose on board VGA LVDS or VGA LVDS through OS Driver VGA Integrated 400 MHz Three 8 bit DACs provide the R G and B signal to the monitor Supports pixel resolution up to QXGA Supports for Display Hot Plug...

Page 12: ...ports Plug Play APM 1 2 ACPI 1 1 Socket 32 pin PLCC socket x 1 Serial ports Super I O SMSC SCH3114supports 3 full function serial ports by SMSC SCH3114 Support IRQ Sharing among serial ports on XPE COM1 Supports to RS 232 COM2 COM4 Supports to RS 232 422 485 and setting by Jumper COM connector D SUB CON 9P 90D M DIP x 2 COM5 COM6 Support RS 422 485 with isolation 7 5 kV COM2 COM6 RS 485 support Au...

Page 13: ...RK 3390 User Manual Chapter 1 General Introduction 1 4 Mechanical Specifications Figure 1 1 ARK 3390 Dimensions 1 4 1 Dimensions 264 5 10 41 x 69 2 2 72 x 137 25 5 4 Unit mm Inch 1 4 2 Weight 2 2 kg 4 4 lb ...

Page 14: ...2 Relative Humidity Relative Humidity At 40 C 95 Relative Humidity non condensing 1 6 3 Vibration During Operation When system is equipped with Compact Flash card only 5Grms IEC 60068 2 64 random 5 500 Hz 1 Oct min 1hr axis x y z 3 axes When system is equipped with 2 5 inch HDD 1Grms IEC 60068 2 64 random 5 500 Hz 1 Oct min 1hr axis x y z 3 axes 1 6 4 Shock During Operation When system is equipped...

Page 15: ...Chapter 2 2 H W Installation This chapter explains the setup procedures for the ARK 3390 hardware ...

Page 16: ...s to connect them To close a jumper you connect the pins with the clip To open a jumper you remove the clip Sometimes a jumper will have three pins labeled 1 2 and 3 In this case you would connect either pins 1 and 2 or 2 and 3 The jumper settings are schematically depicted in this manual as follows A pair of needle nose pliers may be helpful when working with jumpers If you have any doubts about ...

Page 17: ...otprint JH3X2S 2M Description PIN HEADER 3 2P 180D M 2 0mm SMD SOUARE PIN Setting Function 1 2 RS 232 Default 3 4 RS 485 5 6 RS422 JP1 JP2 JP3 COM3 Mode Setting Part Number 1653003260 Footprint JH3X2V Description PIN HEADER 3 2P 180D M 2 54mm DIP W O Pb Setting Function JP1 1 3 2 4 JP2 1 3 2 4 JP3 5 6 RS 232 Default JP1 3 5 4 6 JP2 3 5 4 6 JP10 3 4 RS 422 JP1 3 5 4 6 JP2 3 5 4 6 JP10 1 2 RS 485 JP...

Page 18: ...etting Function 1 2 RS 485 Default 2 3 RS422 JP9 JP10 COM2 Mode Setting This setting must collocation with Mother Board J3 Part Number 1653003260 Footprint JH3X2V Description PIN HEADER 3 2P 180D M 2 54mm DIP W O Pb Setting Function JP9 1 3 2 4 JP10 1 3 2 4 RS 232 Default JP9 3 5 4 6 JP10 3 5 4 6 RS422 RS 485 JP28 JP29 COM3 RS 485 Terminator Part Number 1653002200 Footprint HD_2x2P_100_D Descripti...

Page 19: ...er 1653002200 Footprint HD_2x2P_100_D Description PIN HEADER 2 2P 180D M 2 54mm DIP WO Pb Setting Function JP30 1 2 3 4 Tx set up Terminator JP31 1 2 3 4 Rx set up Terminator JP30 Open Tx Non Terminator JP31 Open Rx Non Terminator COM3 COM2 COM1 LAN1 KB MS VGA USB0 COM4 COM5 COM6 USB1 USB2 USB3 USB4 DVI D LAN2 PWR LED HDD LED DIO MIC LINE OUT LINE IN ...

Page 20: ...ult setting is RS 232 if you want to use RS 422 485 you can find the jumper installation in Appendix Figure 2 2 COM connector Table 2 1 COM Standard Serial Port Pin Assignments RS 232 RS 422 RS 485 Pin Signal Name Signal Name Signal Name 1 DCD Tx DATA 2 RxD Tx DATA 3 TxD Rx NC 4 DTR Rx NC 5 GND GND GND 6 DSR NC NC 7 RTS NC NC 8 CTS NC NC 9 RI NC NC Note NC represents No Connection 1 2 3 4 5 6 7 8 ...

Page 21: ...5 jack connector with LED indicators on the front side to show its Active Link status Green LED and Speed status Yellow LED Figure 2 4 Ethernet connector Table 2 2 Table 2 2 DVI D Connector Pin Assignments Pin Signal Name Pin Signal Name 1 TMDS Data 2 2 TMDS Data 2 3 TMDS Data 2 4 shield 4 TMDS Data 4 5 TMDS Data 4 6 DDC clock 7 DDC data 8 Analog vertical sync 9 TMDS Data 1 10 TMDS Data 1 11 TMDS ...

Page 22: ...r 2 3 1 5 DIO Connector ARK 3390 provides one phoenix 10 pin male connectors which offers Digital Input Output communication interface If client want to use DIO please find the Pin assign ment as following Figure 2 6 DIO connector Table 2 4 Audio Connector Pin Assignments Pin Audio Signal Name 1 Mic_In 2 Line_Out 3 Line_In Table 2 5 DIO Connector Pin Assignments Pin Signal Name 1 V5 2 DIO0 3 DIO1 ...

Page 23: ...ff computers Figure 2 7 USB connector 2 3 1 7 Compact Flash Card ARK 3390 is equipped with an external CF card inside the chassis 2 3 1 8 Power ON OFF Button ARK 3390 comes with a Power On Off button that support dual function of Soft Power On Off Instant off or Delay 4 Second and Suspend Figure 2 8 Power Button 2 3 1 9 LED Indicators There are two LEDs on ARK 3390 front metal face plate for indic...

Page 24: ... 3390 User Manual 16 2 4 Installation 2 4 1 HDD Installation 1 Unscrew the HDD door screws Figure 2 11 Unscrew the HDD door screws Table 2 7 Power connector Pin Assignments Pin Signal Name 1 GND 2 9 34 VDC ...

Page 25: ... 2 Assemble HDD and HDD frame with four screws Figure 2 12 Assemble HDD and HDD frame by 4 Screws 3 Screw on the HDD damper screws to assemble the HDD door and HDD frame Figure 2 13 Screw on the HDD damper screws to assemble the HDD door and HDD frame ...

Page 26: ...ARK 3390 User Manual 18 4 Connect the HDD cables Figure 2 14 Connect the HDD cables 5 Replace HDD door and secure with screws ...

Page 27: ...stallation 1 Refer 2 4 1 1 to open the HDD door 2 Install the memory module into the SO DIMM socket at the bottom of the Main board Figure 2 15 Install the memory module into the SO DIMM socket at the bottom of the Main board 3 Replace HDD door and secure with screws ...

Page 28: ...ll the CF card into the CF slot at the bottom of the Main board 3 Replace HDD door and secure with screws 2 4 4 RS 232 422 485 Jumper Setting 1 Refer to 2 4 1 1 open HDD door 2 Remove frame cover front rear bezels and top cover 3 Refer to 2 2 2 MIO jumper setting to select RS 232 422 485 among COM2 Jumper on MB COM3 COM4 COM5 and COM6 Figure 2 17 RS 232 422 485 jumper setting ...

Page 29: ...Chapter 3 3 BIOS Operation This chapter describes how to set BIOS configuration data ...

Page 30: ...etup ARK 3390 system has AwardBIOS 6 0 built in which includes a CMOS SETUP utility that allows users to configure settings as required or to activate certain system fea tures The CMOS SETUP saves configuration settings in the CMOS RAM of the mother board When the system power is turned off the onboard battery supplies the neces sary power to the CMOS RAM so that settings are retained To access th...

Page 31: ...tup page includes all the items of Chipset configuration features Integrated Peripherals This setup page includes all onboard peripheral devices Power Management Setup This setup page includes all the items of Power Management features PnP PCI Configurations This setup page includes PnP OS and PCI device configuration PC Health Status This setup page includes the system auto detect CPU and system ...

Page 32: ...BIOS will determine the amount of base or conventional memory installed in the system Extended Memory The BIOS POST will determine the amount of extended memory above 1 MB in CPU s memory address map installed in the system Total Memory This item displays the total system memory size Weekday From Sun to Sat determined and displayed by BIOS only Month From Jan to Dec Day From 1 to 31 Year From 1999...

Page 33: ... Option Fast This item enables users to switch A20 control by port 92 or not Typematic Rate Setting This item enables users to set the two typematic controls items Typematic Rate Chars Sec This item controls the speed at which the system registers auto repeated key strokes The eight settings are 6 8 10 12 15 20 24 and 30 Typematic Delay Msec This item sets the keypress time delay before autorepeat...

Page 34: ...s the SPD information and ensures the system runs stably with optimal performance CAS Latency Time Auto This item enables users to set the timing delay in clock cycles before SDRAM starts a read command after receiving it DRAM RAS to CAS Delay Auto This item enables users to set the timing of the transition from RAS row address strobe to CAS column address strobe as both rows and column are separa...

Page 35: ...ally require the setting Memory from 15 16 MB will be unavailable to the system because only the expansion cards can access memory in this area PCI Express Root port Func Press Enter This item allows the user to adjust PCIE port on off or auto PEG Onboard VGA Control Auto This item allows the user to select the onboard graphics processor or the PCI Express card PEG Force X1 Disabled This item allo...

Page 36: ...Onboard device status including enabling AC97 and LAN devices Super IO Device This item enables users to set the Super IO device status including enabling of COM and LPT Note This Integrated Peripherals page controls the configuration of the board s chipset including IDE ATA SATA USB AC97 MC97 and Super IO and Sensor devices This page is chipset dependent the screen capture above is illustrative b...

Page 37: ...to Flow Control Disable Auto flow control is used in RS 485 and used to control the signal transmitter automatically When auto flow control is checked the device detects the local output buffer conditions empty or not empty If enable the flow control will force signal to the desired polarity under the empty or not empty condition Serial port 4 2E8 This item allows the user to adjust serial port 4 ...

Page 38: ...he operating sys tem and communicates to PC and system devices for improved power manage ment Power Management Min Saving This item allows user to select system power saving mode Video Off Method DPMS This item allows user to determine the manner is which the monitor is blanked Note This Power management Setup option enable system to be the most effective energy saving mode while operating in a ma...

Page 39: ...item allows user to define function of power button PWRON After PWR Fail Former Sts This item allows the user to select recovery after power fail function this func tion depends on the chipset Wake Up by PCI card Enabled This item allows the user to enable and define how PCI cards wake the system up from suspend mode Power On by Ring Enabled This item allows the user to enable and define how the s...

Page 40: ...r above IRQ Resources This item allows you respectively assign an interrupt type for IRQ 3 4 5 7 9 10 11 12 14 and 15 DMA Resources This item allows you respectively assign an interrupt type for DMA 0 1 2 3 4 5 6 and 7 PCI VGA Palette Snoop Disabled The item is designed to solve problems caused by some non standard VGA cards A built in VGA system does not need this function NT Pin 1 8 Assignment A...

Page 41: ... C through 100 C Current CPU Temperature Show Only This item displays current CPU temperature FAN1 FAN2 Speed Show Only This item displays current system FAN s speed s VCC 5 VTR 5V 12V Show Only This item displays current CPU and system voltage Note The PC Health Status screen controls the thermal fan and voltage status of the board The options on this page vary depending on the chipset ...

Page 42: ...utomatic system detection or manually Spread Spectrum Disabled This item enables users to set the spread spectrum modulation 3 2 10 Load Optimized Defaults Note Load Setup Defaults loads the default system values directly from ROM Useful if the stored record created by the Setup program should ever become corrupted and therefore unusable ...

Page 43: ...o to the Advanced BIOS Fea tures menu choose the Security Option and select either Setup or Sys tem depending on which aspect you want password protected Setup requires a password only to enter Setup System requires the pass word either to enter Setup or to boot the system A password can be at most 8 characters long ...

Page 44: ...Password Type it again and press Enter 4 Select Set Password again and at the Enter Password prompt enter the new password and press Enter 5 At the Confirm Password prompt retype the new password and press Enter 6 Select Save to CMOS and EXIT type Y then Enter To Disable Password 1 Choose the Set Password option from the CMOS Setup Utility main menu and press Enter 2 When you see Enter Password en...

Page 45: ...etup 3 2 13 Quit without Saving Note Typing Y will quit the BIOS Setup Utility and save user setup values to CMOS Typing N will return to BIOS Setup Utility Note Typing Y will quit the BIOS Setup Utility without saving to CMOS Typing N will return to BIOS Setup Utility ...

Page 46: ...ARK 3390 User Manual 38 ...

Page 47: ...Chapter 4 4 Full Disassembly Procedure This chapter introduce how to dis assembly the system ...

Page 48: ...ech Co Ltd takes no responsibility Whatsoever for any problems or damage caused by user disassembly of the ARK 3390 Make sure the power cord of the ARK 3390 is unplugged before you start dis assembly 1 Unscrew the bottom screws Figure 4 1 Unscrew the bottom screws 2 Unscrew the frame screws and remove the frame Figure 4 2 Unscrew the frame screws and remove the frame ...

Page 49: ...mbly Procedure 3 Unscrew the panel screws Figure 4 3 Unscrew the panel screws 4 Unscrew the hex bolts on the panel Figure 4 4 Unscrew the hex bolts on the panel 5 Repeat the steps 2 through 4 to disassemble the opposite panel 6 Remove the top cover ...

Page 50: ...anual 42 7 Unscrew the screw fixed AMO 3000 on MB Figure 4 5 Unscrew the screw fixed AMO 3000 on MB 8 Remove AMO 3000 from MIO socket of the system board Figure 4 6 Remove AMO 3000 from MIO socket of the system board ...

Page 51: ...er Manual Chapter 4 Full Disassembly Procedure 9 Unscrew the power module screws on the bottom to disassemble the power module Figure 4 7 Unscrew the power module screws on the bottom to disassemble the power module ...

Page 52: ...ations are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion of the publisher All brand and product names are trademarks or registered trademarks of their respective companies Advantech Co Ltd 2009 ...