Advantech ICR-3241, User Manual

Page 1: ...LTE Industrial Router ICR 3241 USER MANUAL 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 2: ...ystem without written consent Information in this manual is subject to change without notice and does not represent a commitment on the part of Advantech Advantech Czech s r o shall not be liable for incidental or consequential damages resulting from the furnish ing performance or use of this manual All brand names used in this manual are the registered trademarks of their respective owners The us...

Page 3: ... codes under GPL licence are available free of charge by sending an email to techSupport advantech bb com Please see http ep advantech bb cz devzone for more information Advantech Czech s r o Sokolska 71 562 04 Usti nad Orlici Czech Republic Document No MAN 0044 EN revision from May 19 2020 Released in the Czech Republic ii 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail...

Page 4: ...0 and ETH1 16 5 7 4 ANT DIV GNSS and WiFi Antenna Connectors 17 5 7 5 Reset Button 18 5 8 Description of the Left Panel 20 5 8 1 SIM Card Reader 21 5 8 2 Serial Interfaces and I O Port 22 5 9 Description of the Right Panel 24 6 First Use 25 6 1 Connecting the Router Before First Use 25 6 2 Start 25 6 3 Configuration 25 6 3 1 Configuration by Web Browser 25 7 Technical Parameters 27 7 1 Basic Param...

Page 5: ...eters 32 8 Related Documents 33 9 Troubleshooting 34 9 1 FAQ 34 10 Customers Support 37 10 1 Customer Support for NAM 37 10 2 Customer Support for Europe 37 10 3 Customer Support for Asia 37 iv 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 6: ... front panel of the router 13 13 Power connector 15 14 Connection of power supply 15 15 Ethernet connector 16 16 Connection of Ethernet cables 16 17 Connecting the antenna 17 18 Router reset 18 19 The left panel of the router 20 20 SIM card reader 21 21 Serial I O connector 22 22 Functional scheme of the binary interface 23 23 The right panel of the router 24 24 Entering the IP address of the rout...

Page 7: ...ft panel 20 10 Connection of RS485 22 11 Connection of I O 22 12 Connection of RS232 22 13 Description of the right panel 24 14 Basic parameters 27 15 Standards and regulations 28 16 Type tests and environmental conditions 29 17 Technical parameters of cellular module 30 18 Technical parameters of GNSS 30 19 Technical parameters of WiFi 31 20 Other technical parameters 32 1 01 02 21 LUCOM GmbH Flö...

Page 8: ...labelling should be used in locations where flammable and explosive materials are present including gas stations chemical plants or locations in which explosives are used We remind users of the duty to observe the restrictions concerning the utilization of radio devices at such places Switch off the router when travelling by plane Utilization of the router on a plane may endanger the operation of ...

Page 9: ...ains high quality materials and components which can be recycled At the end of it s life this pro duct MUST NOT be mixed with other commercial waste for disposal The device contains the battery Remove the battery from the device before disposal The battery in the device needs to be disposed apart accordingly Check the terms and conditions of your supplier for disposal information 3 01 02 21 LUCOM ...

Page 10: ... detailed statistics about the router s activities signal strength detailed system log etc The router supports the creation of VPN tunnels using IPSec OpenVPN and L2TP to ensure safe communication DHCP NAT NAT T DynDNS NTP VRRP control by SMS backup primary connection and many other functions are supported The router provides diagnostic functions which include automatically monitoring the PPP conn...

Page 11: ...situations I Access to the Internet from LAN Figure 1 Access to the Internet from LAN II Backed up access to the Internet from LAN Figure 2 Backed up access to the Internet 5 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 12: ...networks interconnection or using VPN Figure 3 Using VPN tunnel IV Serial Gateway Figure 4 Serial Gateway 6 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 13: ...n the router 1 pcs 3 Wing for wall mounting screwed on the router 2 pcs 4 2 pin terminal block for power supply deployed on the router 1 pcs 5 10 pin terminal block for RS232 RS485 and I O deployed on the router 1 pcs 6 Printed Quick Start Guide 1 pcs Table 1 Contents of package 7 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 14: ...ns SIM BIN BOUT ETH WiFi GNSS RS232 RS485 Version without WiFi and GNSS 2 x 1 x 1 x 2 x 1 x 1 x Version with WiFi and GNSS 2 x 1 x 1 x 2 x 1 x 1 x 1 x 1 x Table 2 Router versions Figure 5 Version without WiFi and GNSS Figure 6 Version with WiFi and GNSS 8 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 15: ...00 ICR 3241 ICR 3241W LTE module for NAM 2x ETH 1x BI 1x BO 1x RS232 1x RS485 2x SIM reader WiFi GNSS ICR 3200 ICR 3241 ICR 3241 1ND LTE module for NAM FirstNet 2x ETH 1x BI 1x BO 1x RS232 1x RS485 2x SIM reader ICR 3200 ICR 3241 ICR 3241W 1ND LTE module for NAM FirstNet 2x ETH 1x BI 1x BO 1x RS232 1x RS485 2x SIM reader WiFi GNSS Table 3 Order Codes Overview 9 01 02 21 LUCOM GmbH Flößaustr 22a 90...

Page 16: ...he Router Box specified in mm Figure 8 Basic dimensions of the router box Figure 9 Basic dimensions of the router box 10 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 17: ...structions for a router attached to a switchboard For whip antennas it is recommended to observe a minimum distance of 6 cm from cables and metal surfaces on every side in order to avoid interference When using an external antenna seperate from the switchboard it is necessary to fit a lightening conductor When mounting a router on sheet steel we recommend using a cable antenna For all cables we re...

Page 18: ...he position of the DIN rail clip tighten the screws with max 0 4 Nm torque Figure 10 Default position of DIN rail clip To remove the router from the DIN rail it is necessary to lightly push down the router so that the bottom part of the DIN rail clip hitched to the DIN rail get out of this rail and then fold out the bottom part of the router away from the DIN rail Figure 11 Removing from the DIN r...

Page 19: ... Terminal block for the power supply ETH0 RJ45 Ethernet connection to the computer network ETH1 RJ45 Ethernet connection to the computer network DIV SMA Connector for diversity antenna ANT SMA Connector for main antenna Table 4 Description of the front panel Figure 12 The front panel of the router 13 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom...

Page 20: ...ed router waits for data connection 4G technology 3G technology SIM card problem missing SIM card or PIN code not entered SIM2 Green Green Orange Red Blinking On On Fast blinking SIM is selected router waits for data connection 4G technology 3G technology SIM card problem missing SIM card or PIN code not entered USR Green On Blinking Fast blinking Function of this LED diode can be selected by user...

Page 21: ... restore the router s functionality For correct operation it is necessary that the power source is able to supply a peak current of 1 2 A Unit has to be supplied by a power supply specified as a Limited Power Source LPS or CEC NEC Class 2 source of supply In applications requiring low power consumption such as solar power not 7 24 mode is strictly recommended to use LPM mode prior to powering down...

Page 22: ...le Input Output 2 TXD Transmit Data negative pole Input Output 3 RXD Receive Data positive pole Input Output 4 5 6 RXD Receive Data negative pole Input Output 7 8 Table 7 Connection of Ethernet connector Figure 15 Ethernet connector The Ethernet cable plugs into the RJ45 connectors labeled as ETH0 and ETH1 see the figure below Figure 16 Connection of Ethernet cables 16 01 02 21 LUCOM GmbH Flößaust...

Page 23: ...d antenna connector DIV is used The R SMA connectors named WiFi1 and WiFi2 are designed for the connection of WiFi antennas The GNSS connector is used to connect the GNSS antenna The router can not operate without a main antenna connected through the port marked as ANT The SMA connector is used for the connection of the antenna Recommended tightening moment for screwing the antenna to the SMA conn...

Page 24: ...ble to boot due to a bad configuration turn off the router power supply Push and hold the RST button turn on the router and hold the RST button for at least 10 seconds This will return the router to default configuration Before performing the factory reset of the router it is recommended to back up the router configuration settings see Configuration manual for ICR 3200 routers because reset of the...

Page 25: ... Web interface Press the RST button hold less than 4 seconds Reset factory Restores the default configuration and reboots the router Hold the RST button for more than 4 seconds If it does not help router does not start at all turn off the router power supply Push and hold the RST button then turn on the router and hold the RST button for more than 10 seconds Table 8 Overview of router reboot and r...

Page 26: ... the power source SIM cards 2FF size Unscrew the SIM cards cover to access the SIM1 and SIM2 slots SERIAL I O 10 pin This connector has the RS232 and RS485 serial inter faces one binary input and one binary output The con nector pinout is printed on the top label Table 9 Description of the left panel Figure 19 The left panel of the router 20 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911...

Page 27: ...Mini SIM 2FF 25 0 x 15 0 x 0 76 mm Changing the SIM card Always disconnect the router from power supply before handling the SIM card Unscrew the SIM card cover Using a plastic opening tool or your fingernail press the SIM card slightly into its slot until you hear a click After hearing this click release the card and it will pop out of its slot Remove the SIM card and push any other SIM card into ...

Page 28: ...onnection of RS485 Pin Signal mark Description 4 BIN BINARY IN 5 BOUT BINARY OUT Table 11 Connection of I O Pin Signal mark Description 6 RXD IN 7 CTS IN 8 GND GROUND 9 RTS OUT 10 TXD OUT Table 12 Connection of RS232 The I O user interface is designed for binary input processing and binary output control By default the binary output is open so it is not grounded The maximum binary output load is 3...

Page 29: ...ion for the binary input and binary output is drawn on the picture below Figure 22 Functional scheme of the binary interface 23 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 30: ... router Caption Connector Description WiFi2 R SMA Connector for the second WiFi antenna GNSS SMA Connector for the GNSS receiver antenna WiFi1 R SMA Connector for the first WiFi antenna Table 13 Description of the right panel Figure 23 The right panel of the router 24 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 31: ...ort ETH0 Router s behavior can be changed via the web interface This is described in detail in the Configuration manual for ICR 3200 routers 6 3 Configuration If no SIM card is inserted in the router it is not possible for the router to operate Any inserted SIM card must have active data transmission 6 3 1 Configuration by Web Browser For status monitoring configuration and administration of the r...

Page 32: ...y entering login information the user will have access to the router web interface via their browser Figure 26 Router web interface A detailed description of the router settings in the Web interface can be found in the Configu ration manual for ICR 3200 routers 1 If the router s label does not contain a unique password use the password root 26 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 9...

Page 33: ...sumption Idle Average Peak Sleep mode 2 5 W 4 W 11 W 10 mW Dimensions of device 31 2 x 94 x 129 mm DIN rail clip dimensions DIN 35 mm EN 60715 Weight Metal box 477 g for non WiFi version 497 g for WiFi version Antenna connectors 2x SMA for LTE 50 Ω 1x SMA for GNSS 50 Ω 2x R SMA for WiFi 50 Ω User interface 2x ETH SERIAL I O Ethernet RJ 45 10 100 Mbit s 10 pin panel socket terminal block for RS232 ...

Page 34: ... 15 109 Class B IC Safety UL EN AS NZS 62368 1 Carrier approvals AT T Verizon FirstNet Transportation E Mark E8 homologation number 10R 05 10350 EN 45545 2 National FCC IC Environmental REACH RoHS3 and WEEE compliant Table 15 Standards and regulations 28 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 35: ...10 V m crit A 0 15 80 MHz Radiated emission EN 55032 Enclosure Class B Conducted emission EN 55032 DC power ports Ethernet ports Class B Class B Dry heat EN 60068 2 2 MIL STD 810G SAE J1455 75 C 40 rel humidity Cold EN 60068 2 1 MIL STD 810G SAE J1455 40 C Dump heat EN 60068 2 78 MIL STD 810G SAE J1455 95 rel humidity 40 C Vibration EN 60068 2 64 ed 2 MIL STD 810G SAE J1455 Vibration spectrum A 3 ...

Page 36: ...response as function of frequency This shows the antenna resonances and its bandwidth SMA 50 Ω For good diversity performance the primary and secondary antennas should have dif ferent polarizations 7 5 Technical Parameters of GNSS GNSS specifications Antenna 50 Ω active Protocols NMEA 0183 GNSS Systems GPS GLONASS BeiDou Galileo QZSS Frequency GPS Galileo QZSS 1575 42 1 023 MHz GLONASS 1597 5 1605...

Page 37: ...upported channels 36 40 44 48 149 153 157 161 165 Type of device Access point Station Security Standards WEP WPA WPA2 802 1X Security Encryption WEP TKIP AES Security EAP Types EAP FAST EAP TLS EAP TTLS PEAP GTC PEAP MSCHAPv2 PEAP TLS LEAP AP maximum users Unlimited WiFi module supports multi role operation in STA and AP Table 19 Technical parameters of WiFi 31 01 02 21 LUCOM GmbH Flößaustr 22a 90...

Page 38: ... per MHz Flash memory Available memory space 1 862 MB 2x 256 MB FW 512 MB User data storage 838 MB Space for User Modules RAM 512 MB Table 20 Other technical parameters 32 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 39: ... Advantech Czech ICR 3200 Configuration Manual MAN 0042 EN Product related documents can be obtained on Engineering Portal at www ep advantech bb cz address 33 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 40: ...he Ethernet interface of the router Available on LAN Configuration page in the router Mobile WAN connection fails Check the signal power Mobile WAN status page If the signal power is weak you will have to use a better antenna If the neighbouring cells have a similar signal strength you will need to use a directional antenna For proper operation the signal levels have to be good Try to enable autom...

Page 41: ... using NAT or a firewall You can verify NAT using ping to your server with static address and then compare with router s IP address You can verify a Firewall by accessing remotely to the router s Web interface The operator may not provide the address of DNS server and without DNS server s address it is impossible to connect to the dyndns org server The following mes sages will be shown in the Syst...

Page 42: ...s to from the router If having troubles with FTP on v2 routers make sure you have FTP enabled Configuration section Services FTP Then you can connect with any client on port 21 with name and password same as for the Web interface If having troubles with SFTP make sure you have SSH enabled Configuration section Services SSH Then you can connect with any client on port 22 with name and password same...

Page 43: ...pport for Asia E mail icg support advantech com tw Web www advantech com Upkeep Advices The SIM card must be handled carefully as with a credit card Don t bend don t scratch on this and do not expose to static electricity During cleaning of the router do not use aggressive chemicals solvents and abrasive cleaners 37 01 02 21 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lu...