background image

UR5i v2

In a private APN it is not recommended to get the DNS settings from operator (on
"Mobile WAN" page)

Go to "System Log" page in "Status" section and observe where the error occurs.

-

I cannot connect from the Internet to the device behind the router. I have NAT

enabled.

The device’s gateway has to be configured so it points to the router.

-

I can’t access my Web server placed behind the router over NAT.

The remote HTTP access to the router has to be disabled on "NAT Configuration"
page in the router. Also enable "Send all remaining incoming packets to default
server" feature and fill in the IP address of your Web server. On the Web server,
the default gateway has to be the IP address of the router.

-

DynDNS doesn’t work.

With private APN this will not work.

If the same IP address is recorded in your canonic name as a dynamically assigned
address, it means that the operator is using NAT or a firewall.

You can verify NAT using ping to your server with static address and then compare
with router’s IP address.

You can verify a Firewall by accessing remotely to the router’s Web interface.

The operator may not provide the address of DNS server and without DNS server’s
address it is impossible to connect to the dyndns.org server. The following mes-
sages will be shown in the System Log:

DynDNS daemon started

Error resolving hostname: no such file or directory

Connect to DynDNS server failed

-

L2TP or IPSec isn’t establishing.

Check the "System Log" page for error messages.

-

IPSec tunnel establishes but the communication does not run.

Probably there are bad routing rules defined in the connected devices, or the default
gateway.

-

I switched the router to offline mode by SMS message, but the router is in online

mode after reboot.

SMS messages do not change the router configuration. They remain in effect only
until the router is rebooted.

35

Summary of Contents for UR5i v2 Libratum

Page 1: ...HSPA Industrial Router UR5i v2 USER MANUAL ...

Page 2: ...aphy recording or any information storage and retrieval system without written consent Information in this manual is subject to change without notice and does not represent a commitment on the part of Advantech Advantech Czech s r o shall not be liable for incidental or consequential damages resulting from the furnish ing performance or use of this manual All brand names used in this manual are th...

Page 3: ...ips or information of special interest GPL licence Source codes under GPL licence are available free of charge by sending an email to techSupport advantech bb com Please see http ep advantech bb cz devzone for more information Advantech Czech s r o Sokolska 71 562 04 Usti nad Orlici Czech Republic Document No MAN 0016 EN revision from May 19 2020 Released in the Czech Republic i ...

Page 4: ...ommendations 12 5 6 Removal from the DIN rail 14 5 7 Description of the front panel 15 5 7 1 Status indication 16 5 7 2 Power connector PWR 17 5 7 3 Antenna connector ANT DIV and GPS alternatively WIFI or WMBUS 18 5 7 4 SIM card reader 19 5 7 5 Ethernet Port ETH 20 5 7 6 PORT1 21 5 7 7 PORT2 21 5 7 8 USB Port 22 5 7 9 I O Port 23 5 7 10 Reset 25 6 First Use 26 6 1 Connecting the router before firs...

Page 5: ...meters of GPS 31 7 5 Other Technical Parameters 32 7 6 Technical parameters of I O port 32 7 7 Technical parameters of expansion port 32 8 Related Documents 33 9 Troubleshooting 34 9 1 FAQ 34 10 Customers Support 37 10 1 Customer Support for NAM 37 10 2 Customer Support for Europe 37 10 3 Customer Support for Asia 37 iii ...

Page 6: ...4 Space in front of connectors metal 13 15 Default position of plastic and metal DIN rail clip 14 16 Removal from the DIN rail 14 17 Front panel UR5i v2F 15 18 Power connector 17 19 Connection of power supply 17 20 Connecting of the antenna 18 21 Ejected SIM holder 19 22 Ethernet connector 20 23 Connection of ethernet cable 20 24 PORT1 cable connection 21 25 PORT2 cable connection 22 26 USB connec...

Page 7: ...description 15 10 Status indication 16 11 Connection of power connector 17 12 Connection of Ethernet connector 20 13 Connection of USB connector 22 14 Connection of I O port 23 15 Description of reset and restart router 25 16 Basic parameters 29 17 Standards and regulations 30 18 Technical parameters of module 30 19 Technical parameters of GPS 31 20 Other technical parameters 32 21 Technical param...

Page 8: ...outer against dust moisture and high temperature Only routers with appropriate certification and labelling should be used in locations where flammable and explosive materials are present including gas stations chemical plants or locations in which explosives are used We remind users of the duty to observe the restrictions concerning the utilization of radio devices at such places Switch off the ro...

Page 9: ...r to minimize impact on the environment This product contains high quality materials and components which can be recycled At the end of it s life this pro duct MUST NOT be mixed with other commercial waste for disposal The device contains the battery Remove the battery from the device before disposal The battery in the device needs to be disposed apart accordingly Check the terms and conditions of...

Page 10: ...quirements of the customer Configuration is done via web interface protected by password The router supports cre ation of VPN tunnels using technologies IPsec OpenVPN and L2TP to ensure safe communi cation Web interface provides detail statistics about the 3G router activities signal strength detailed log etc Cellular router supports functions DHCP NAT NAT T DynDNS NTP VRRP control by SMS and many...

Page 11: ... rail paper start guide Figure 1 Contents of package Temperature range for power supply is reduced to 0 C to 40 C As optional accessories can also be supplied the following expansion ports one for Basic version or two for Full version RS232 RS485 422 MBUS ETHERNET CNT SWITCH WIFI WMBUS or SDH Separation columns for mounting expansion boards are included 5 ...

Page 12: ...quirements Router versions Router Box SIM1 SIM2 I O USB PORT1 PORT2 ETH UR5i v2B Plastic 1 x 1 x 1 x 1 x 1 x UR5i v2B SL Metal 1 x 1 x 1 x 1 x 1 x UR5i v2F Plastic 1 x 1 x 1 x 1 x 1 x 1 x 1 x UR5i v2F SL Metal 1 x 1 x 1 x 1 x 1 x 1 x 1 x Table 1 Router versions Figure 2 Front panel UR5i v2B Figure 3 Front panel UR5i v2F Figure 4 Front panel UR5i v2B SL Figure 5 Front panel UR5i v2F SL 6 ...

Page 13: ... the plastic box UR5i v2B SL BB UR2B61v02y zzzz Basic version in the metal box UR5i v2F BB UR2F61vw1y zzzz Full version in the plastic box UR5i v2F SL BB UR2F61vw2y zzzz Full version in the metal box Table 2 Delivery identification Figure 6 Label examples 1 Order codes are described in detail in a separate chapter 7 ...

Page 14: ...pply z specific variation Order code for full version has following structure BB UR2F61vwxy zzzz where v port 1 w port 2 x type of router box y type of power supply z specific variation Letter v port 1 Port type Letter v incode none 0 ETH 1 RS232 2 RS485 3 RS422 4 MBUS 5 CNT 6 SWITCH 92 Table 3 Type of port 1 2 Occupies both port 1 and port 2 Available for full version only 8 ...

Page 15: ...7 WMBUS 8 SDH 9 Table 4 Type of port 2 Letter x type of the router box Type of router box Letter x in code Plastic 1 Metal 2 Table 5 Type of router box Letter y type of the power supply Type of power supply Letter y in code none 0 Europe 1 UK Ireland 2 Australia 3 USA 4 Table 6 Type of power supply 9 ...

Page 16: ...5SWH SmartWorx HUB SWH3 Table 7 Specific variation 5 3 2 Order code examples Examples of order codes are listed in the table bellow Order code Features interfaces Box Power supply BB UR2B610010 HSPA module 1x SIM reader 1x ETH 1x USB 1x I O plastic none BB UR2B611021 HSPA module 1x SIM reader 2x ETH 1x USB 1x I O metal Europe BB UR2F614710 HSPA module 2x SIM reader 1x ETH 1x USB 1x I O 1x RS422 Wi...

Page 17: ...i v2 5 4 Basic dimensions of the router box 5 4 1 Plastic box Figure 7 Basic dimensions of plastic box bottom and front view 5 4 2 Metal box Figure 8 Basic dimensions of metal box bottom and front view 11 ...

Page 18: ...ation immunity or issues in connection with EMC according to EN 60439 1 ed 2 00 A1 04 If the negative pole of the router is grounded there is no protection against reversed polarity Compliance of EN 60439 1 ed 2 00 A1 04 specification it is necessary to observe next assembly of the router to the switch board For whip antennas we recommend to observe a distance of 6 cm from cables and metal surface...

Page 19: ...tors surge suppressors With data cables they mustn t carry cables with reticular tension 230 V 50 Hz Figure 11 Cable routing plastic Figure 12 Cable routing metal Sufficient space must be left in front of individual connectors for handling of cables Figure 13 Space in front of connectors plastic Figure 14 Space in front of connectors metal For correct function of the router we recommend to use in ...

Page 20: ...tion can be changed on some models back or bottom When changing the position of the DIN rail clip tighten the screws with max 0 4 Nm torque Figure 15 Default position of plastic and metal DIN rail clip To remove the router from the DIN rail push the router down lightly so the bottom part of the DIN rail clip hitched to the DIN rail gets out of the rail and then pull out the bottom part of the rout...

Page 21: ...antenna GPS SMA Connector for GPS antenna It can be replaced with connec tor for WIFI or WMBUS antenna WIFI R SMA Connector for WIFI antenna Available only when the router is equipped with an expansion port WIFI WMBUS SMA Connector for WMBUS antenna Available only when the router is equipped with an expansion port WMBUS USB USB A Host Connector for connection of USB devices to the router Sup ports...

Page 22: ...chapter Mobile WAN Status USR Yellow Function of this LED diode can be selected by user OUT Green On Binary output active IN Green On Binary input active ETH Green On Off Selected 100 Mbit s Selected 10 Mbit s ETH Yellow On Blinking Off The network cable is connected Data transmission The network cable is not connected PORT Green Depends on the expansion port see user s manual for used port PORT Y...

Page 23: ... versed polarity is lost if the negative pole is grounded The power consumption during receiving is 2 6 W The peak power consumption during data sending is 5 5 W However values of consumption can be increased if some expansion port is equipped For correct operation it is necessary that the power source is able to supply a peak current of 1 2 A Circuit example Figure 19 Connection of power supply T...

Page 24: ... main antenna marked as ANT ANT connector is used to connect the main antenna For connecting the diversity antenna use the second antenna connector DIV The third connector GPS in the full version of the router is used for additional antenna intended for GPS router supports active GPS antenna On user s request this antenna connector can be modified to WIFI or WMBUS The antenna is connected by screw...

Page 25: ... code The SIM cards might be of different adjusted APN Access Point Name Supported type of SIM cards Mini SIM 2FF dimensions 25 0 x 15 0 x 0 76 mm Changing the SIM card Before handling of the SIM card disconnect the router from power supply Press the small yellow button to eject the reader holder Insert the SIM card into the reader holder and slide it in the reader see the figure below Figure 21 E...

Page 26: ...t Data positive pole Input Output 2 TXD Transmit Data negative pole Input Output 3 RXD Receive Data positive pole Input Output 4 5 6 RXD Receive Data negative pole Input Output 7 8 Table 12 Connection of Ethernet connector Figure 22 Ethernet connector ETH port is not PoE Power over Ethernet compatible Plug Ethernet cable into the RJ45 connector labeled as ETH see the figure below Figure 23 Connect...

Page 27: ... port Plug cable for the first expansion port into the RJ45 connector labeled as PORT1 see the figure below Figure 24 PORT1 cable connection 5 7 7 PORT2 The PORT2 is equipped on customer s request with one of the offered expansion ports RS232 RS485 RS422 MBUS SDH SWITCH together with PORT1 WIFI WMBUS PORT2 is available only in the Full version of the router Description and examples of expan sion p...

Page 28: ...5 A 2 USB data USB data signal negative pole Input Output 3 USB data USB data signal positive pole Input Output 4 GND Negative pole of DC supply voltage Table 13 Connection of USB connector Figure 26 USB connector Mounting USB flash drive to the system To use the USB flash drive in the Linux system of the router it is necessary to mount it Use dmesg command to see the name of recently connected de...

Page 29: ... O user interface is designed for processing of binary input and control setting binary output Binary output is not switched to ground in the default configuration Maximum load binary output is 30 V 100 mA The constant current supplied by the binary input is 3 mA Connect I O cable into the I O connector on the front panel of the router and tighten locking screws see the figure below Figure 28 Conn...

Page 30: ...UR5i v2 Example of a circuit describing connection of binary input and output to the router Figure 29 Connection of input and output to the router 24 ...

Page 31: ...wdriver Figure 30 Router reset We recommend backing up configuration of the router see Configuration manual for v2 routers because reset of the router sets the configuration to the default state It is important to distinguish between reset and reboot the router Action Router behavior Invoking events Reboot Turn off and then turn on router Disconnect and connect the power Press the Reboot button in...

Page 32: ...o operation it is necessary to connect all components which are required to run your applications Don t forget to insert SIM card The router can not operate without connected antenna SIM card and power supply If the antenna is not connected router can be damaged Figure 31 Router connection 26 ...

Page 33: ...ry that the power source is able to supply a peak current of 1 A 6 3 Configuration If no SIM card is inserted in the router it is not possible to operate Inserted SIM card must have activated data transmission 6 3 1 Configuration over web browser For status monitoring configuration and administration of the router is available a web interface which can be accessed by entering the IP address of the...

Page 34: ... 6 3 2 Configuration over SSH or Telnet Device management can be done by accessing the device through the Secure Shell SSH or the Telnet protocol The default IP address of the device is 192 168 1 1 Standard TCP ports are used 22 for the SSH and 23 for the Telnet Please note that access is permitted for users of the admin role only and that the Telnet protocol is disabled by default For a detailed ...

Page 35: ...kPa Degree of protection IP30 Supply voltage 9 to 36 V DC Battery for RTC CR1225 Consumption Idle GPRS UMTS 2 6 W to 3 5 W GPRS transmission to 5 5 W UMTS transmission Dimensions Plastic box Metal box 51 x 87 x 116 mm DIN 35 mm 42 x 87 x 113 mm DIN 35 mm Weight UR5i v2 150 g UR5i v2 SL 280 g Antenna connector 3x SMA 50 Ohm User interface ETH USB PORT1 PORT2 Ethernet 10 100 Mbps USB 2 0 On customer...

Page 36: ... 2008 E Mark EMC for de vices in transportation E Mark homologation number 10R 04 7054 Table 17 Standards and regulations 7 3 Technical parameters of module HSPA module HSPA parameters Bit rate 14 4 Mbps DL 5 76 Mbps UL 3GPP rel 6 7 standard Data compress 3GPP UMTS parameters Bit rate 384 kbps DL 384 kbps UL 3GPP rel 4 standard GPRS EDGE parame ters EDGE bit rate 237 kbps DL 237 kbps UL GPRS bit r...

Page 37: ...start 1 s Warm start 29 s Cold start 32 s Accuracy Horizontal 2m 50 5 m 90 Altitude 4 m 50 8 m 90 Velocity 0 2 mps Table 19 Technical parameters of GPS Tracking sensitivity is the lowest GPS signal level for which the device can still detect an in view satellite 98 of the time when in sequential tracking mode Acquisition sensitivity is the lowest GPS signal level for which the device can still det...

Page 38: ...B Table 20 Other technical parameters 7 6 Technical parameters of I O port Binary input and output Input Output Binary input Binary output Reed contact with trigger level 1 3 up to 1 4 V 100 mA max 30 V Table 21 Technical parameters of I O port 7 7 Technical parameters of expansion port Technical parameters of expansion ports are provided in separate manuals 32 ...

Page 39: ...r s manual Expansion port MBUS 6 Advantech Czech User s manual Expansion port CNT 7 Advantech Czech User s manual Expansion port ETH 8 Advantech Czech User s manual Expansion port SWITCH 9 Advantech Czech User s manual Expansion port WIFI 10 Advantech Czech User s manual Expansion port WMBUS 11 Advantech Czech User s manual Expansion port SD 12 Advantech Czech Application note Expansion port mount...

Page 40: ...o negotiation off and set a rate and duplex manually on the Ethernet interface of the router Available on LAN Configuration page in the router Mobile WAN connection fails Check the signal power Mobile WAN status page If the signal power is weak you will have to use a better antenna If the neighbouring cells have a similar signal strength you will need to use a directional antenna For proper operat...

Page 41: ...ynamically assigned address it means that the operator is using NAT or a firewall You can verify NAT using ping to your server with static address and then compare with router s IP address You can verify a Firewall by accessing remotely to the router s Web interface The operator may not provide the address of DNS server and without DNS server s address it is impossible to connect to the dyndns org...

Page 42: ...ers only You can use SFTP on all routers to transfer files to from the router If having troubles with FTP on v2 routers make sure you have FTP enabled Configuration section Services FTP Then you can connect with any client on port 21 with name and password same as for the Web interface If having troubles with SFTP make sure you have SSH enabled Configuration section Services SSH Then you can conne...

Page 43: ...p Advices The SIM card must be handled carefully as with a credit card Don t bend don t scratch on this and do not expose to static electricity During cleaning of the router do not use aggressive chemicals solvents and abrasive cleaners Hereby Advantech Czech s r o company declares that the radio equipment narrated in this user s guide is in compliance with EU Directive 2014 53 EU The full text of...

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