www.adventistsat.com
Toll Free 866-552-6882
29
FAQ – Frequently Asked Questions
Remote doesn’t work but receiver front panel buttons may turn
on/off and change channels.
Check batteries, remote needs a clear
line of sight to the receiver. Reset Master Power switch on rear of
the receiver.
No lights on receiver.
Check power plug make sure that it is plugged
into a working electrical outlet. Reset Master Power switch.
Receiver displays 50%+ Signal Level, 10% Quality on all
channels.
The dish might be pointed at the wrong satellite or there is
an obstruction in the line of sight between the dish and the satellite.
Mounting mast may have moved or is loose. Reset Master Power
switch.
Meters display 0% signal level and no quality.
Coax not connected
from LNBF on dish to SAT INPUT on receiver. Dish not properly
aimed. Bad coax, connectors or LNBF failure.
Picture breaks up into big blocks and the audio is garbled.
The antenna might not be aimed correctly. Satellite view partially
obstructed. Damaged coax or connections.
Satellite receiver has a channel number on front panel, but TV
displays snow.
Tune TV to channel 3 /4 or the AV input if using the
RCA AV cables.
Local or cable TV channels are fuzzy and channel number is
displayed on front panel.
Turn off the satellite receiver when
watching local or cable channels.
No audio on any satellite channels.
Set satellite remote control
audio up to 75% and use the TV volume control to adjust volume.
Picture breaks up during rain and snow.
Heavy rain or clouds may
affect the strength of the satellite signal. A properly installed dish
will rarely lose signal during extreme weather. Snow or ice build up
can interfere with the satellite signal. Mount the dish where snow
can be gently brushed off. Dish covers and heaters are available for
locations with regular ice and snow accumulations.
DVR will not record.
Local Time is not set. Hard disk is full.
Overlapping timers.
