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Trouble Shooting

 

18 

   

True Online 1-3k UPS User Manual 

20 

Warn: 

Bypass 

voltage abnormal 

Bypass  voltage  is  out 

of  bypass  range  or  is 

off 

Check if utility power is indeed out of 

range.   

24 

Warn: Bypass over 

load 

Load is on bypass and 

is overload 

Remove  some  loads  to  ensure  that 

total loads is less than 95% of rated 

capacity 

26 

Warn: 

Bypass 

overload timeout 

Load is on bypass and 

overload. 

Overload 

time is longer than the 

overload  capacity  of 

bypass. 

UPS 

will 

shutdown  output  and 

loads will loss power. 

Remove  some  loads  and  restart 

UPS  again.  When  UPS  is  working 

normally, turn on loads one by one. 

28 

Warn: 

Bypass 

frequency is out of 

synchronous 

range 

Bypass  frequency  is 

out  of  synchronous 

range. 

30 

Warn: 

Transfer 

times  over  limit  in 

1 hour 

Transfer 

times 

between  inverter  and 

bypass  is  over  5  in 

recent  1  hour.  UPS 

works in bypass mode. 

Check  if  output  is  overload  or  some 

loads  are  shorted.  Remove  the 

failure  loads  and  restart  the  UPS  or 

wait 

for 

starting 

inverter 

automatically. 

32 

Warn: 

output 

shorted 

Something shorted 

Please  remove  all  loads  from  UPS 

output.  Check  if  UPS  output  is 

shorted.  If  not,  please  check  all 

loads. 

34 

Warn: 

End 

of 

discharge 

UPS  works  in  battery 

mode  for  long  time 

after utility failure. UPS 

output  will  be  off  until 

utility power is on. 

Please  save  your  data  when  UPS 

alarm 

utility fail

 

47 

Fault: 

Rectifier 

fault 

Bus  over  voltage,  bus 

unbalance, 

rectifier 

starting  failure,  bus 

under  voltage,  input 

Please  contact  with  distributer  or 

service center. 

Summary of Contents for IST3010

Page 1: ...IST3 Series True on line UPS 1 3kVA User Manual...

Page 2: ...it current Following precautions should be observed before replacing the battery l Wear rubber gloves and boots l Remove rings watches and other metal objects l Use tools with insulated handles l Do n...

Page 3: ...ter 5 3 6 Battery 5 3 7 Dynamic Bypass 5 4 Product Specification and performance 6 4 1 Model Description 6 4 2 Product Specification and Performance 6 5 Installation 6 5 1 Unpacking and Inspection 8 5...

Page 4: ...User Manual III 9 2 Battery Replacement Procedures 16 10 Trouble shooting 17 10 1 Checking UPS status 17 10 2 Adjust the factors caused the problem 17 Annex A Intelligent Slot 21 Annex B EPO 22 Annex...

Page 5: ...osive substance This UPS contains no user serviceable parts except the internal battery pack The UPS on off push buttons do not electrically isolate internal parts Under no circumstance attempt to gai...

Page 6: ...subject to voltage sags spikes and complete power failure that may interrupt computer operations cause data loss and even damage equipment The UPS protects equipment from these disturbances The UPS is...

Page 7: ...Fig 2 Rear View RS 232 communication port DB9 type EPO Short to activate Intelligent slot USB port B type Input surge protection slot Input socket 1KVA IEC C14 2K 3K IEC C20 Network surge protection...

Page 8: ...e input current achieves two objects l The utility power is used as efficiency as possible by the UPS l The amount of distortion reflected on the utility is reduced This results in cleaner power being...

Page 9: ...acid batteries inside To maintain battery design life operate the UPS in an ambient temperature of 15 25 C 3 7 Dynamic Bypass The UPS provides an alternate path for utility power to the connected loa...

Page 10: ...2000VA 1800W 3000VA 2400W 3000VA 2700W Frequency Hz 50 60 50 60 50 60 Input Voltage 110Vac 288Vac Current 6A max 10A max 16A max Battery Voltage 24VDC 36VDC 48VDC 72VDC 72VDC 96VDC Numbers 2 3 4 6 6 8...

Page 11: ...ere the altitude is above than 1000m the output power must be derated in use please refer to the following Altitude M 1000 1500 2000 2500 3000 3500 4000 4500 5000 Derating Power 100 95 91 86 82 78 74...

Page 12: ...ts on the front and rear of the UPS are not blocked so as to ensure good ventilation 3 Condensation to water drops may occur if the UPS is unpacked in a very low temperature environment In this case i...

Page 13: ...the long backup time model UPS with the external battery Notice Please connect the external battery at least 40AH while the charge current is 8A at least 20AH for 4A otherwise may cause damage to the...

Page 14: ...y cable is a plug and the other end has 2 open wires 3 Connect the RED wire to the terminal of the battery Connect the BLACK wire to the terminal of the battery Notice DO NOT connect the battery plug...

Page 15: ...directly when there is no main input press again to start UPS upon buzzer alarms 3 Press ON OFF to shutdown inverter when UPS is in normal mode 4 Press ON OFF to shutdown UPS completely when UPS is in...

Page 16: ...rter is starting or tracking with bypass ECO dark inverter is not working BYP Bypass indicator yellow bypass is normal yellow flicker The main input is ok But no starting the ups dark bypass is not wo...

Page 17: ...0V 50Hz 1 200V 60Hz 2 208V 50Hz 3 208V 60Hz 4 220V 50Hz 5 220V 60Hz 6 230V 50Hz 7 230V 60Hz 8 240V 50Hz 9 240V 60Hz mute on mute off Battery information Battery voltage VDC Capacity if needed Firmware...

Page 18: ...el press the ON OFF button once to power on the LCD then press ON OFF button again for 1 seconds when the buzzer alarms 2 A few seconds later the UPS turns into Battery mode and inverter feeds the loa...

Page 19: ...rged once every 4 to 6 months if it has not been used for a long time lIn the regions of hot climates the battery should be charged and discharged every 2 months The standard charging time should be a...

Page 20: ...ore touching the batteries The battery circuit is not isolated from the input potential circuit There may be hazardous voltage between the battery terminals and the ground 8 Even though the input brea...

Page 21: ...battery should not discharge If the UPS is operating in Battery Mode stop and contact your local representative or Channel Support 10 2 Adjust the factors caused the problem When the fault indicator...

Page 22: ...hronous range Bypass frequency is out of synchronous range 30 Warn Transfer times over limit in 1 hour Transfer times between inverter and bypass is over 5 in recent 1 hour UPS works in bypass mode Ch...

Page 23: ...verter overload timeout Load is over the capacity of the UPS and timeout UPS will transfer to bypass mode if bypass is available Remove some loads to under 95 UPS will transfer to inverter automatical...

Page 24: ...ts for batteries NOTICE Please provide the following information when reporting fault UPS 1 The UPS model and serial NO 2 The warn and fault code happened 3 Detail of fault include LED indicates buzze...

Page 25: ...is failure in UPS If not NC Normally Close 2 General alarm Pin2 to pin5 is NO if something is abnormal If not NC 3 GND External power supply GND 4 Remote shutdown UPS shutdowns rectifier and inverter...

Page 26: ...gency condition This function can be activated through a remote contact provided by the user It requires opening NO and 24V at normal operation EPO is activated when shorting NO and 24V Description of...

Page 27: ...conds to enter in setting mode all LEDs flicker 3 Voltage setting press FUNC to change rated voltage Shown as following VAC INPUT VAC OUTPUT CONVERTER BYPASS LOAD Current Rated Voltage 4 Frequency set...

Page 28: ...are shown in LOAD press FUNC to change protocol The ID number of the UPS is displayed as 01 09 default 01 7 Protocol setting press ON OFF to choose mode and enter in protocol setting Codes are shown i...

Page 29: ...rent frequency Current mode Current protocol 9 Press ON OFF to save current setting and exit If want to change press FUNC and repeat the procedures above 10 If you want to exit from setting mode and g...

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