Problem
Possible cause
Remedy
Repeated acoustic signal (6x),
appliance switches off
One or more sensor fields have
been covered for longer than
10 seconds
Uncover sensor field
Acoustic signal sounds when
appliance is switched off
The control panel is wholly or
partly covered by objects.
Remove objects.
Acoustic signal sounds and ap
-
pliance switches itself on and
then off again; after 5 seconds
another acoustic signal sounds
The On/Off sensor field has
been covered up, e.g. by a cloth
Do not place any objects on the
control panel
Display is switching between
two heat settings
Power management is reduc
-
ing the power of this cooking
zone
See the section “Switching the
power function on and off”
lights up
Unsuitable cookware
Use suitable cookware
No cookware on the cooking
zone
Place cookware on the cooking
zone
The diameter of the bottom of
the cookware is too small for
the cooking zone
Move onto a smaller cooking
zone
Use suitable cookware
is lit
Overheating protection for the
cooking zone has been trig
-
gered
Switch off the cooking zone.
Switch the cooking zone on
again
Automatic switch off has been
triggered
Switch off the cooking zone.
Switch the cooking zone on
again
and number are displayed
Electronics fault
Disconnect the appliance from
the electrical supply for a few
minutes (Take the fuse out of
the house’s wiring system) If
after switching on again, is
displayed again, call the cus
-
tomer service department
If you are unable to remedy the problem by following the above suggestions, please
contact your dealer or the Customer Care Department.
WARNING!
Repairs to the appliance are only to be carried out by qualified service engineers. Consid
-
erable danger to the user may result from improper repairs.
If the appliance has been wrongly operated, the visit from the customer service technician
or dealer may not take place free of charge, even during the warranty period.
What to do if ...
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