8
Service and Spare Parts
When you contact the Service Force Centre, they will need the following
information:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and the serial number (see rating label on the back of this
instruction booklet)
5. Date of purchase
If you require spare parts or an engineer contact your local Service Force Centre by
telephoning:
0870 5 929 929
Your call will be routed to the your local Service Force Centre.
CUSTOMER CARE
For general enquiries concerning your AEG appliance and for further information
on AEG products, contact our Customer Care Department by letter or telephone as
follows:
Customer Care Department
AEG Domestic Appliances
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel : 08705 350 350
If after all these checks, your hob still does not operate correctly, contact your local
AEG Service Force Centre.
Please note that it will be necessary to provide proof of purchase for any in-guarantee
service calls.
In-guarantee customers should ensure that the above checks have been made as
the engineer will make a charge if the fault is not a mechanical or electrical breakdown.
