1. Switch off the appliance.
2. Disconnect the mains plug from the mains socket.
3. Remove all food.
4. Defrost and clean the appliance and all accessories.
5. Leave the lid open to prevent unpleasant smells.
If the cabinet will be kept on, ask somebody to check it once in a while to prevent the
food inside from spoiling in case of a power failure.
WHAT TO DO IF…
CAUTION!
Before troubleshooting, disconnect the power supply.
Only a qualified electrician or competent person must do the troubleshooting that is not
in this manual.
There are some sounds during normal use (compressor, refrigerant circulation).
Problem
Possible cause
Solution
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands sta-
ble (all the four feet should be
on the floor).
The compressor operates
continually.
The temperature is not set cor-
rectly.
Set a warmer temperature.
The lid has been opened too fre-
quently.
Do not leave the lid open longer
than necessary.
The lid is not closed properly.
Check if the lid closes well and
the gaskets are undamaged and
clean.
Large quantities of food to be
frozen were put in at the same
time.
Wait some hours and then check
the temperature again.
Food placed in the appliance
was too warm.
Allow food to cool to room tem-
perature before storing.
The temperature of the room
that contains the appliance is
too high for efficient operation.
Try to reduce the temperature in
the room where the appliance
stands.
The High temperature
alarm light is on.
It is too warm inside the freezer. Refer to "High Temperature
Alarm".
The cabinet has been recently
switched on and the tempera-
ture is still too high.
Refer to "High Temperature
Alarm".
There is too much frost
and ice.
Products are not wrapped prop-
erly.
Wrap the products better.
What to do if…
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