Problem
Possible cause
Solution
There is no voltage in the
mains socket.
Connect the appliance to a
different electrical mains
socket. Contact a qualified
electrician.
The appliance is noisy.
The appliance is not suppor‐
ted properly.
Check if the appliance
stands stable. Refer to "In‐
stallation/Location" chapter.
The appliance touches the
wall or other objects.
Slightly move the appliance.
Refer to "Installation/Loca‐
tion" chapter.
"E0" symbol and current
temperature are displayed
alternately.
Temperature sensor failure.
Contact the Authorised
Service Center.
The lid does not close com‐
pletely.
Food packages are blocking
the lid.
Arrange the packages in the
right way.
There is too much frost in
the appliance.
Defrost the appliance. Refer
to "Care and cleaning/
Defrosting the appliance"
chapter.
The lid is difficult to open.
The lid gasket is dirty or
sticky.
Clean the lid gasket.
The lamp does not work.
The lamp is defective.
Contact the Authorised
Service Center to replace
the LED light.
The compressor operates
continually.
Temperature is set incorrect‐
ly.
Refer to "Control panel/
Temperature regulation"
chapter.
Large quantities of food to
be frozen were inserted at
the same time.
Wait a few hours and then
check the temperature
again.
The room temperature is too
high.
Refer to the climate class
chart on the rating plate or
to the "Installation/Position‐
ing" chapter.
Food placed in the appliance
was too warm.
Allow food to cool to room
temperature before storing.
The lid is not closed proper‐
ly.
Check if the lid closes prop‐
erly and the gaskets are not
damaged or dirty.
The SUPER function is
switched on.
Refer to "Control panel/SU‐
PER function" chapter.
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