ENGLISH
32
TROUBLESHOOTING
Before consulting a specialist dealer or the customer
service department when a problem occurs, you are
advised to check the following table fi rst to determine
whether you can fi nd and rectify the cause of a problem
yourself.
Repairs must only be carried out by qualifi ed service
engineers.
Problem Possible
Solution
No power
• Check whether the mains plug is
correctly connected.
• Switch the device off and on again.
Cannot read disc
• The player needs up to 10 seconds to
read in DVDs.
• For MP3, WMA and JPEG discs up to
15 seconds are required.
• The disc is scratched or bent and must
not be used any more.
No picture
• Check the cable connections and the
connection settings (see section on
„Connections“.
• The AV settings must correspond to the
video output format.
Picture too dark
If you have connected a scart cable
you must not connect any other video
cable at the same time (see section on
„Connections“).
Picture interference
The wrong television standard has been
selected (NTSC instead of PAL).
No sound
• Check the cable connections and the
connection settings (see section on
„Connections“).
• Ensure that the sound has not been
switched off.
When an optical
or coaxial cable is
used no sound is
produced.
Check the following settings:
a) For SPDIF OUTPUT the OFF setting
must have been selected.
b) When a stereo system was connected
an incorrect setting was selected.
Player does not
react to the remote
control
• Check whether the batteries have been
inserted the right way round.
• Replace old batteries. Point the remote
control directly at the reception sensor
on the player.
Unit does not react
to key input or there
is picture or sound
interference.
Switch the player off and then on again. If
this does not rectify the problem, the unit
should be disconnected from the mains
power supply for 10 minutes.
Forgotten password
Stop playback and call up the setup
mode. Enter the password 136900. This
will switch off the child protection.
This device has been tested according to all relevant cur-
rent CE guidelines, such as electromagnetic compatibili-
ty and low voltage directives, and has been constructed
in accordance with the latest safety regulations.
Subject to technical changes without prior notice!
Guarantee
The device supplied by our Company is covered by a
24 month guarantee starting on the date of purchase
(receipt).
During the life of the guarantee any fault of the device or
its accessories *) ascribable to material or manufacturing
defects will be eliminated free of charge by repairing or,
at our discretion, by replacing it. The guarantee services
do not entail an extension of the life of the guarantee nor
do they give rise to any right to a new guarantee!
Proof of the guarantee is provided by the proof of
purchase. Without proof of purchase no free replacement
or repair will be carried out.
For repairs or replacement during the life of the guaran-
tee return the device in its original packing together with
the proof of purchase to your dealer.
*) Damage to accessories does not mean automatic free
replacement of the whole machine. In such cases please
contact our hotline. Broken glass or breakage of plastic
parts are always subject to a charge.
Defects to consumables or parts subject to wearing
(e.g. motor pistons, kneading blades, drive shafts, spare
remote control, spare toothbrushes, saw blades, etc.) as
well as cleaning, maintenance or the replacement of said
parts are not covered by the guarantee and hence are
to be paid!
The guarantee lapses in case of unauthorized tampering.
After the expiry of the guarantee
After the expiry of the guarantee repairs can be carried
by the competent dealer or repair service against the
payment of the ensuing costs.
5....-05-DVD 4602 AEG D_GB 32
16.03.2004, 12:16:28 Uhr