11. TROUBLESHOOTING
WARNING!
Improper repair of the
appliance may pose a
danger to the safety of the
user. Any repairs must be
performed by qualified
personnel.
The majority of problems that may
occur can be solved without the need
to contact an Authorised Service
Centre.
Refer to the below table for information
on possible problems.
With some problems, the lights related to
MY TIME selection bar flash
intermittently to indicate a malfunction
and the alarm code.
Problem and alarm code
Possible cause and solution
You cannot activate the ap‐
pliance.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that there is no damaged fuse in the fuse
box.
The programme does not
start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance recharges the resin inside the water soft‐
ener. The duration of the procedure is approximately 5
minutes.
The appliance does not fill
with water.
• The lights related to
MY TIME selection bar
flash 1 time intermittently.
• An acoustic signal
sounds intermittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
www.aeg.com
20
