Problem and alarm code
Possible cause and solution
Technical malfunction of the
appliance.
• The lights related to
MY TIME selection bar
flash 12 times intermit‐
tently.
• An acoustic signal
sounds intermittently.
• Switch the appliance off and on.
The level of water inside the
appliance is too high.
• The lights related to
MY TIME selection bar
flash 15 times intermit‐
tently.
• An acoustic signal
sounds intermittently.
• Switch the appliance off and on.
• Make sure that the filters are clean.
• Make sure that the outlet hose is installed at the right
height above the floor. Refer to the installation instruc‐
tions.
The appliance stops and
starts more times during op‐
eration.
• It is normal. It provides optimal cleaning results and en‐
ergy savings.
The programme lasts too
long.
• If the delay start option is set, cancel the delay setting or
wait for the end of the countdown.
• Activating ExtraPower increases the programme dura‐
tion.
Small leak from the appli‐
ance door.
• The appliance is not levelled. Loosen or tighten the ad‐
justable feet (if applicable).
• The appliance door is not centred on the tub. Adjust the
rear foot (if applicable).
The appliance door is diffi‐
cult to close.
• The appliance is not levelled. Loosen or tighten the ad‐
justable feet (if applicable).
• Parts of the tableware are protruding from the baskets.
Rattling or knocking sounds
from the inside of the appli‐
ance.
• The tableware is not properly arranged in the baskets.
Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the cir‐
cuit-beaker.
• The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the applian‐
ces in use.
• Internal electrical fault of the appliance. Contact an Au‐
thorised Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
www.aeg.com
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