11. TROUBLESHOOTING
WARNING!
Improper repair of the
appliance may pose a
danger to the safety of the
user. Any repairs must be
performed by qualified
personnel.
The majority of problems that may
occur can be solved without the need
to contact an Authorised Service
Centre.
Refer to the below table for information
on possible problems.
With some problems, the display shows
an alarm code.
Problem and alarm code
Possible cause and solution
You cannot activate the ap‐
pliance.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that there is no damaged fuse in the fuse
box.
The programme does not
start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance recharges the resin inside the water soft‐
ener. The duration of the procedure is approximately 5
minutes.
The appliance does not fill
with water.
The display shows i10 or
i11.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not
drain the water.
The display shows i20.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows i30.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the
user manual.
Malfunction of the water lev‐
el detection sensor.
The display shows i41 - i44.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash
pump or the drain pump.
The display shows i51 - i59
or i5A - i5F.
• Switch the appliance off and on.
ENGLISH
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