7.
TROUBLESHOOTING
Problem
Possible cause
Remedy
You cannot activate the
appliance or operate it.
The appliance is not
connected to an electri-
cal supply or it is con-
nected incorrectly.
Check if the appliance is
correctly connected to
the electrical supply (refer
to connection diagram).
Activate the appliance
again and set the heat
setting in less than 10
seconds.
You touched 2 or more
sensor fields at the same
time.
Touch only one sensor
field.
The STOP+GO function
operates.
Refer to the chapter “Dai-
ly Use”.
There is water or fat
stains on the control
panel.
Clean the control panel.
An acoustic signal
sounds and the appli-
ance deactivates.
An acoustic signal
sounds when the appli-
ance is deactivated.
You put something on
one or more sensor
fields.
Remove the object from
the sensor fields.
The residual heat indica-
tor does not come on.
The cooking zone is not
hot because it operated
only for a short time.
If the cooking zone oper-
ated sufficiently long to
be hot, speak to the serv-
ice centre.
The Automatic Heat Up
function does not oper-
ate.
The highest heat setting
is set.
The highest heat setting
has the same power as
the Automatic Heat Up
function.
You cannot activate the
outer ring.
Activate the inner ring
first.
The sensor fields be-
come hot.
The cookware is too
large or you put it too
near to the controls.
Put large cookware on
the rear cooking zones if
necessary.
There is no signal when
you touch the panel sen-
sor fields
The signals are deactiva-
ted.
Activate the signals (see
OffSound Control).
comes on.
The Automatic Switch
Off operates.
Deactivate the appliance
and activate it again.
comes on.
The Child Safety Device
or the Lock function op-
erates.
Refer to the chapter “Dai-
ly Use”.
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