Problem
Possible cause
Remedy
Residual heat indicator does not
come on.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor under the hob surface is dam‐
aged.
If the zone operated sufficiently long
to be hot, speak to an Authorised
Service Centre.
After you activate Assisted Cooking,
the hob starts heating up, stops, and
then starts again.
This is a safety check to ensure that
the Food Sensor is in a pot for
which Assisted Cooking function
was activated.
It is a normal procedure, it does not
indicate any malfunction.
You cannot activate the highest heat
setting.
Another zone is already set to the
highest heat setting.
First reduce the power of the other
zone.
The sensor fields become hot.
The cookware is too large or you put
it too near to the controls.
Put large cookware on the rear
zones, if possible.
The display shows that the Food
Sensor is not found.
The position of the Food Sensor is
incorrect.
Something blocks its signal (e.g.
cutlery, a pan handle or another
pot).
Position the Food Sensor correctly.
Refer to "Hints and tips".
Remove any metal objects or other
objects that may block the signal.
The display shows the temperature
of water is higher than 100°C.
You did not calibrate the Food Sen‐
sor or you did it incorrectly.
You moved the hob to a different lo‐
cation.
Calibrate the Food Sensor again.
Refer to "Calibrating".
You may also need to check if the
calibration code is correct. Refer to
"Pairing".
You put too much salt in the water.
Do not salt boiling water.
Temperature is not visible on the
display.
The display shows a warning icon.
The Food Sensor did not establish
connection with the hob because
the strength of the signal is too low.
Place the Food Sensor close to the
antenna on the hob surface, near
the centre of the hob. Refer to "Hints
and tips".
Something covers the Food Sensor
or the antenna on the hob surface,
e.g. a piece of metal cutlery.
Remove anything that covers the
antenna. Make sure you place cook‐
ware in the centre of the cooking
zone. Refer to "Hints and tips".
The connection between the Food
Sensor and the antenna was lost.
Make sure nothing covers the sig‐
nal. Move the Food Sensor along
the rim of the pot to adjust its posi‐
tion. Refer to "Hints and tips".
Other appliances work at the same
frequency and disturb the connec‐
tion.
Remove any appliances that may
disturb the connection. Refer to
"Technical Data".
Temperature of the food is different
than expected.
The Food Sensor is inserted incor‐
rectly.
Make sure the measurement point is
situated in the thickest part of the
food. Refer to "Hints and tips".
The hob detects significant tempera‐
ture jumps.
You added some water or changed
the pot while cooking.
Avoid adding water or changing the
pot after a function starts.
The heat in the pot did not spread
evenly, especially for thick liquids.
Stir the food frequently.
The pot gets too hot or the food is
overdone too quickly.
You used a pot which is too small.
Use pots whose sizes are appropri‐
ate for a given cooking zone. Refer
to "Technical data".
ENGLISH
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