Operating Instructions
32
What to do if ...
Remedying Faults
In the event of a fault, try to solve the problem yourself with the aid of
the information provided here. If you call Customer Service to deal
with one of the faults listed here or to remedy an operating fault, the
customer service technician's visit will not be free of charge, even dur-
ing the warranty period.
•
If the fault code
E10,
E20
or
E40
is shown in
the multidisplay, you may be able to remedy
the fault yourself (see Faults Table below).
When you have remedied the fault, press the
START/PAUSE button.
•
With all other displayed faults (
E
plus number or letter): switch appli-
ance off and on again. Reset the wash programme and press the
START/PAUSE button.
If the fault code is displayed again, please contact the Customer Service
department quoting the fault code.
Problem
Possible Cause
Remedy
The washing machine
does not work.
The mains plug is not
plugged in.
Plug in the mains plug.
The fuse of the building's
wiring is not in order.
Replace the fuse.
The filling door is not cor-
rectly closed.
Close the filling door; the
lock must engage audibly.
The button START/PAUSE
was not pressed for long
enough.
Press the button START/
PAUSE until the program be-
gins.
The filling door cannot
be closed.
The child safety feature is
set.
Cancel the child safety fea-
ture (see section “Child
Safety Feature").
Fault code
E40
ap-
pears. The indicator
MAIN WASH flashes.
The filling door is not
correctly closed.
Close the filling door cor-
rectly. Restart the program.