Problem
Possible cause
Possible solution
The end of the drain
hose is too low.
Make sure that the drain hose is
in the correct position.
The appliance
does not drain the
water.
The water drain hose is
damaged.
Make sure that the water drain
hose has no damages.
The filter of the drain
pump is blocked.
Clean the filter of the drain
pump. Refer to 'Care and clean-
ing'.
The connection of the
water drain hose is not
correct.
Make sure that the connection
is correct.
A washing programme
without the drain phase
is set.
Set the drain programme.
The function Rinse &
Hold is on.
Set the drain programme.
The appliance
door is open or
not closed cor-
rectly.
Close the door correctly.
The anti-flood de-
vice is on.
• Disconnect the appliance.
• Close the water tap.
• Contact the service centre.
The spin phase
does not operate.
The spin phase is off.
Set the spin programme.
The filter of the drain
pump is blocked.
Clean the filter of the drain
pump. Refer to 'Care and clean-
ing'.
Balance problems with
the laundry load.
Adjust manually the items in the
tub and start the spin phase
again.
The programme
does not start.
The mains plug is not
connected in the mains
socket.
Put in the mains plug.
Blow out fuse in the
household fuse box.
Replace the fuse.
You did not press but-
ton
4
.
Press button
4
.
The delay start is set.
To start immediately the pro-
gramme, cancel the delay start.
The Child Lock function
is activated.
Deactivate the Child Lock func-
tion.
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