Problem
Possible solution
Excessive consump‐
tion of salt.
• Check if the water softener has been set to act also during
rinse phase. Refer to "How to set the water hardness level" in
"The Water Softener (Soft Water)" chapter.
Salt is not consumed.
• The appliance may need a water softener regeneration: run a
a Cottons or a Synthetics cycle. Refer to "Water softener re‐
generation" in "The Water Softener (Soft Water)" chapter.
The drum light does
not go on.
• Make sure that the LED lamp is not burned. To replace it, con‐
tact the Authorised Service Centre.
After the check, activate the appliance. The programme continues
from the point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
The necessary data for the service centre are on the rating plate.
16.2 Emergency door
opening
In case of power failure or functioning
failure the appliance door remains
locked. The washing programme
continues when the power is restored. If
the door remains locked in case of
failure, it is possible to open it using the
emergency unlock function.
Before opening the door:
CAUTION!
Risk of burns! Make sure
that the water temperature
is not too high and the
laundry is not hot. If
necessary, wait until they
cool down.
CAUTION!
Risk of injury! Make sure
that the drum is not
rotating. If necessary, wait
until the drum stops
rotating.
Make sure that the water
level inside the drum is
not too high. If necessary,
proceed with an
emergency drain (refer to
«Emergency drain» in
«Care and cleaning»
chapter).
To open the door, proceed as follows:
1. Press the On/Off button to switch the
appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Open the filter flap.
4. Pull the emergency unlock trigger
downward once. Pull it downward
once again, keep it tensed and, in the
meanwhile, open the appliance door.
5. Take out the laundry and then close
the appliance door.
6. Close the filter flap.
16.3 Eliminating detergent or
other additives from salt
compartment
Salt
Any type of detergent and additives
inadvertently poured in the compartment
Salt
must be eliminated completely.
If this happens, please proceed as
follows:
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