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6

Displays and Troubleshooting

6.1

Warning Sounds

Warning 
sound

Meaning

Sounds every 10 
seconds

UPS is operating in battery mode.

Sounds every 
second

UPS is running in battery mode and will shortly 
shut down (battery system has reached the battery 
undervoltage limit).

Sounds every two 
seconds

Battery system faulty, it may have to be renewed 
(battery diagnosis negative).

Sounds twice every 
second

UPS output is overloaded.

Sounds every 2 
seconds;
continuous warning 
sound after 50 min

Overload of the step-up/down converter due to 
UPS overload.

Sustained warning 
sound

UPS faulty.

6.2

General Troubleshooting and Fault Rectification 

Fault

Cause

Solution

Battery missing

Insert the battery and first 
charge it up for at least 8 hours

Battery fault

Renew the battery with a 
battery of the same type

No LED display on 
the front cover plate

On/off switch not pressed Press the switch again

Alarm buzzer sounds 
continuously with 
normal AC supply

UPS overload

Check whether the load 
matches the UPS capacity
indicated in the technical 
data

Summary of Contents for PROTECT A. 500

Page 1: ...UPS OPERATING INSTRUCTIONS PROTECT A 500 PROTECT A 700 PROTECT A ...

Page 2: ...2 ...

Page 3: ... from AEG Power Solutions The following safety instructions are an important part of the operating instructions are will protect you against problems from operating errors and possible dangers Please read these instructions carefully prior to commissioning ...

Page 4: ...any other work on the unit without the information having to be requested Validity These operating instructions comply with the current technical specifications of PROTECT A at the time of publication The contents do not constitute subject matter of the contract but serve for information purposes only Warranty and liability We reserve the right to alter any specifications given in these operating ...

Page 5: ...d and qualified personnel Illustrations are provided to clarify and facilitate certain steps If danger to personnel and the unit cannot be ruled out in the case of certain work it is highlighted accordingly by pictographs explained in the safety regulations of chapter 3 Hotline If you still have questions after having read these operating instructions please contact your dealer or our hotline Tel ...

Page 6: ...20 5 1 Check 20 5 2 Installation 20 5 3 Charging 21 5 4 Connecting the Load e g computer 21 5 5 Modem Phone Connection data line protection 22 5 6 Communication Connection Connection with USB or Serial Cable 22 5 7 Operation 23 5 7 1 Normal Operation 23 5 7 2 Battery Operation Autonomous Operation 24 5 7 3 System Diagnosis Fault Test 24 5 7 4 Shutdown and UPS Management Software 25 6 Displays and ...

Page 7: ...clearly signals the particular operating condition normal operation battery discharge fault The connections for the mains and the loads are located on the rear of the PROTECT A as are the communication interfaces and connections for telephone lines Important UPS data is monitored permanently and transferred to the computer via USB or the RS232 interface and using the CompuWatch software Features o...

Page 8: ...ill ensure that the battery is always completely charged During this operating status the loads connected to PROTECT A are supplied with voltage via mains filters which provide effective protection against mains voltage peaks and high frequency faults In case of sustained mains undervoltage or overvoltage within defined ranges the automatic voltage regulator AVR further stabilises the load voltage...

Page 9: ... mainly depends on the connected loads If the mains power supply is back to normal values the UPS will switch back the loads to mains supply The battery charger will then recharge the battery For safety reasons as required by German standards VDE the mains input in the unit will be disconnected by a two pole switch in the event of a mains failure Energy backfeed to the mains and voltage supply to ...

Page 10: ... operating instructions to identify dangers and important information Danger Identifies risk of fatal injury to the operator Attention Identifies risk of injury and risk of damage to the device and parts of the device i Information Useful and important information for operating the UPS 3 2 Safety Instructions for PROTECT A This chapter contains important instructions for the PROTECT A UPS These mu...

Page 11: ...on faults can lead to melting of the plug connections sparking potential and severe burns The unit has a warning signal that sounds when the battery voltage of PROTECT A is exhausted or when the UPS is not working in its normal mode Observe the following safety instructions to ensure permanent operational safety of and safe work with the UPS Do not dismantle the UPS The UPS does not contain any pa...

Page 12: ...ing the AC input or pulling out the plug During operation do not disconnect the mains connection cable from the UPS or from the socket outlet in the building shockproof socket otherwise the protective grounding of the UPS and all the loads connected to it will be cancelled Danger Electric shocks Even after the mains voltage has been disconnected the components within the UPS remain connected to th...

Page 13: ...n or damage batteries Electrolyte may leak out and damage skin and eyes It may be toxic Batteries can cause electric shocks and high short circuit currents Therefore take the following safety precautions when working with batteries Take off watches rings and other metallic objects Only use tools with insulated handles For personal safety reasons never switch on the main switch when the mains conne...

Page 14: ...14 3 3 CE Certificate ...

Page 15: ...nology Rated output voltage in 10 battery operation Frequency in battery operation 50 Hz 60 Hz 1 Hz Nominal output current 2 2 A PROTECT A 500 3 0 A PROTECT A 700 Changeover time in the event of a mains failure 2 6 ms typical Type of voltage approximated sine Connection 4 non heating appliance connectors IEC 320 C 13 with overvoltage protection 3 with UPS back up Protection against over yes temper...

Page 16: ...aston 250 Communication Interfaces USB and RS232 Shutdown software on CD For all common operating systems e g Windows Linux Mac Unix FreeBSD Novell Sun General data Inherent noise 1 m distance 40 dB A Operating temperature range 0 C 40 C Humidity 0 to 90 without condensation Installation height Up to 1000 m at nominal output Housing colour Silver black Dimensions W x H x D mm 100 x 140 x 330 Weigh...

Page 17: ...1995 EN 61000 3 2 1995 EN 61000 3 3 1995 4 Set up 4 1 Unpacking and Inspection The unit has been completely checked and inspected Although the device has been packed and shipped with the usual degree of care damage during transport cannot be ruled out completely i Claims for damage during transport must always be made with the transport company Check the shipping container for damage on arrival If...

Page 18: ... plastic packaging bags away from babies and children in order to safeguard against suffocation accidents 4 2 Installation Site PROTECT A is designed to be installed in a protected environment When installing the unit pay attention to such factors as sufficient ventilation and suitable ambient conditions PROTECT A is air cooled Do not obstruct the air vents The UPS should preferably be operated at...

Page 19: ... LED Warning fault battery renewal indication 1 Load connections with overvoltage protection and UPS backup 2 Mains connection UPS input with input fuse and integrated back up fuse 3 Data interface for modem fax phone RJ11 4 RS232 communication interface SUB D 9 pin socket 5 USB connection 6 Load connection with direct mains supply with overvoltage protection without UPS back up ...

Page 20: ...you purchased it 5 2 Installation Install the UPS unit in a protected location where there is an adequate air supply and where it will be largely free from dust build up corrosive vapours and electrically conductive contamination Do not operate your UPS where it is exposed to high ambient temperatures or atmospheric humidity Set up the UPS at least 20 cm away from the monitor in order to avoid int...

Page 21: ... the mains connection cable provided and plug the mains connector into a suitable shockproof socket Allow the UPS to charge up for about 8 hours without any load i e without any devices such as computers monitors etc connected to it i The battery is charged irrespective of the setting of the main switch on the front of the UPS 5 4 Connecting the Load e g computer Connect your loads to the individu...

Page 22: ...r to max 500 W 5 5 Modem Phone Connection data line protection Connect the incoming phone line into the IN connection on the back of the PROTECT A Connect the data terminal unit phone fax modem to the OUT socket i The data line protection has been designed for RJ11 and does not support network cables RJ45 these should be protected by external measures if necessary Data lines are not supplied with ...

Page 23: ... 4 3 no 1 pg 19 You must be able to feel this engage in its 2nd position Press the main switch again to switch off the UPS Normally the UPS operates continuously The UPS now supplies the output with voltage this being signalled by the green Normal LED which lights up permanently chapter 4 3 no 2 pg 19 5 7 1 Normal Operation During normal operation i e when mains voltage is available the built in b...

Page 24: ...ressing the main switch During the discharge process as the battery capacity consistently drops the Battery LED flashes accompanied by an intermittent acoustic signal once every 10 seconds The electronics of the UPS switch off the voltage supply of the loads shortly after the battery undervoltage limit is reached Battery LED flashes every second acoustic signal sounds every second Never store the ...

Page 25: ...puWatch software specially developed for these purposes by AEG continuously checks the mains supply and the UPS status In conjunction with the intelligent UPS this ensures that the availability of IT components and data security are guaranteed The CompuWatch shutdown software supports different operating systems e g Windows Linux Unix Mac OS X etc Refer to the manual on the CD for details about in...

Page 26: ...loaded Sounds every 2 seconds continuous warning sound after 50 min Overload of the step up down converter due to UPS overload Sustained warning sound UPS faulty 6 2 General Troubleshooting and Fault Rectification Fault Cause Solution Battery missing Insert the battery and first charge it up for at least 8 hours Battery fault Renew the battery with a battery of the same type No LED display on the ...

Page 27: ...t of the UPS Software is not installed correctly Check the software settings Support is available at www AEGpartnerNet com Communication between UPS and computer interrupted Cable not connected properly Check that the RS232 USB cable is firmly connected to the COM or USB port of the computer and confirm the settings again If you cannot solve the problem that has occurred stop the entire procedure ...

Page 28: ...carrying out the following work If large quantities of dust have accumulated the unit should as a precaution be cleaned with dry compressed air in order to ensure adequate heat dissipation The intervals at which visual checks should be performed are primarily determined by the site conditions Checking the battery Progressive ageing of the battery system can be detected by regular capacity checks E...

Page 29: ...from the socket Remove any rings wristwatch and other metallic objects you may be wearing If the replacement battery kit is damaged in any way or shows any signs of leaking please contact your dealer immediately Recycle or dispose of the used battery appropriately Never dispose of batteries by burning The batteries might explode i Note If you are not qualified to renew the battery do not try to op...

Page 30: ...storage temperature also means a higher rate of battery degradation Batteries that are stored at room temperature should be recharged every six months to maintain their full capacity and service life i Connect PROTECT A to the mains before putting it into storage in order to make sure that the battery is fully charged The charging time should be at least 8 hours Disposal In the interest of environ...

Page 31: ...www phoenixcontact de TRABTECH topic for example Class D See appliance protection LED Light Emitting Diode Electronic semi conductor component commonly referred to as an LED used for optic signalling SNMP Simple Network Management Protocol A protocol encountered frequently in networks for managing handling components VFD Output Voltage and Frequency Dependent from mains supply The UPS output is de...

Page 32: ...ertificate Type Unit number Date of purchase Dealer stamp signature Errors and changes excepted AEG Power Solutions GmbH Emil Siepmann Straße 32 59581 Warstein Belecke Germany Operating instructions BAL 8000024070 EN ...

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