Problem
Possible cause
Solution
Food products placed in the
appliance were too warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The Frostmatic function is
switched on.
Refer to "Frostmatic func‐
tion" section.
The compressor does not
start immediately after
pressing the "Frostmatic", or
after changing the tempera‐
ture.
The compressor starts after
a period of time.
This is normal, no error has
occurred.
Door is misaligned or inter‐
feres with ventilation grill.
The appliance is not level‐
led.
Refer to installation instruc‐
tions.
Door does not open easily.
You attempted to re-open
the door immediately after
closing.
Wait a few seconds between
closing and re-opening of
the door.
The lamp does not work.
The lamp is in stand-by
mode.
Close and open the door.
The lamp is defective.
Contact the nearest Author‐
ized Service Centre.
There is too much frost and
ice.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap‐
ped properly.
Wrap the food products bet‐
ter.
Temperature is set incorrect‐
ly.
Refer to "Control Panel"
chapter.
Appliance is fully loaded and
is set to the lowest tempera‐
ture.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Temperature set in the appli‐
ance is too low and the am‐
bient temperature is too
high.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Water flows on the rear plate
of the refrigerator.
During the automatic de‐
frosting process, frost melts
on the rear plate.
This is correct.
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