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16. 

TROUBLESHOOTING

Problem 

1)

Possible cause

Remedy

The tumble dry-
er does not op-
erate.

The tumble dryer is not connected
to the mains supply.

Connect to the mains socket.
Check fuse in fuse box (domestic
installation).

The door is open.

Close the door.

The On/Off button was not push-
ed.

Push the On/Off button.

The Start/Pause button was not
touched.

Touch the Start/Pause button.

The appliance is in standby mode. Push the On/Off button.

Unsatisfactory
drying result.

Incorrect program selection.

Select a suitable program. 

2)

The filter is clogged.

Clean the filter. 

3)

Dryness Level option was set to 
Iron Dry.

Change Dryness Level option to
higher level.

The load was too large.

Do not exceed the maximum load
size.

Load size is small.

Select time programme. The time
value must be related to the load.
To dry 1 item or a few wet items up
to 4 kg after a washing cycle with
well centrifuged (>1200 rpm), set a
short drying time (>40 min).
If the time is set to less than 10
min, there will be action of cool air
only (no drying).

Selected drying time for Time Dry
option was to short.

Select time programme and set
additional drying (20 - 40 min) to
improve dryness after previous
drying cycle.

The airflow slots are clogged.

Clean the airflow slots at the bot-
tom of the appliance.

Dirt on the humidity sensor in the
drum.

Clean the front surface of the
drum.

Dryness level not set to desired
level.

Adjust the dryness level. 

4)

The condenser is clogged.

Clean the condenser. 

3)

www.aeg.com

28

Summary of Contents for T9DHA866C

Page 1: ...USER MANUAL EN User Manual Tumble Dryer T9DHA866C ...

Page 2: ...ANEL 9 6 FIRST TIME START UP 9 7 USING THE TOUCH SCREEN 12 8 WI FI CONNECTIVITY SETUP 12 9 BEFORE FIRST USE 14 10 PROGRAMMES 14 11 OPTIONS 17 12 DAILY USE 18 13 MACHINE SETTINGS 21 14 HINTS AND TIPS 25 15 CARE AND CLEANING 25 16 TROUBLESHOOTING 28 17 TECHNICAL DATA 30 18 ACCESSORIES 31 19 WARRANTY 32 www aeg com 2 ...

Page 3: ...p make life simpler features you might not find on ordinary appliances Please spend a few minutes reading to get the very best from it Visit our website for Get usage advice brochures trouble shooter service information www aeg com Register your product for better service www registeraeg com CUSTOMER CARE AND SERVICE Always use original spare parts When contacting our Authorised Service Centre ens...

Page 4: ...n and dispose of it appropriately Keep detergents away from children Keep children and pets away from the appliance when the door is open If the appliance has a child safety device this should be activated Children shall not carry out cleaning and user maintenance of the appliance without supervision 1 2 General Safety Do not change the specification of this appliance If the tumble dryer is put on...

Page 5: ...r fuels including open fires If the mains power supply cable is damaged it must be replaced by the manufacturer its Authorised Service Centre or similarly qualified persons to avoid an electrical hazard Do not exceed the maximum load of 8 kg refer to the Programme chart chapter Do not use the appliance if items have been soiled with industrial chemicals Wipe away lint or packaging debris that has ...

Page 6: ...Always take care when moving the appliance as it is heavy Always use safety gloves and enclosed footwear Do not install or use the appliance where the temperature can be less than 5 C or higher than 35 C The floor area where the appliance is to be installed must be flat stable heat resistant and clean Make sure that there is air circulation between the appliance and the floor Always keep the appli...

Page 7: ...d in a tumble dryer they should first be washed in hot water with extra detergent this will reduce but not eliminate the hazard 3 4 Internal light WARNING Risk of injury Visible LED radiation do not look directly into the beam The LED lamp is dedicated to drum lighting This lamp cannot be reused for other lighting purposes To replace the internal light contact the Authorised Service Centre 3 5 Car...

Page 8: ...2 8 3 4 5 6 7 10 9 1 Water container 2 Control panel 3 Internal lighting 4 Appliance door 5 Filter 6 Rating plate 7 Airflow slots 8 Condenser lid 9 Condenser cover 10 Adjustable feet For ease of loading laundry or ease of installation the door is reversible see separate leaflet www aeg com 8 ...

Page 9: ... touch screen and plays each time you turn on the dryer After the animation plays you are guided through the initial setup procedure AEG 13 45 6 1 Language setup 1 Scroll the list of languages up or down to find the language you want to use and press it English Deutch Svenska Italiano Francais FR IT EN DE SV Language 1 4 2 To accept the language tap on OK if you want to change it tap onChange Engl...

Page 10: ...cel the program list appears and in a few seconds it will change in to the summary screen The dryer is ready to use Cottons Machine Settings Refresh Synthetics Mixed 1h50min Cupb 30min More Cottons Max 8kg 1h50min Cupboard Cupb 30min More If you tap on OK proceed to next settings Water Hardness To set the proper water hardness level read the MACHINE SETTINGS Water Hardness chapter carefully 1 For ...

Page 11: ...ivate the warnings of the water tank If external kit for water discharge is setup you can choose to disable the warnings of full water tank Keep warning Water Tank Warning 2 2 Change OK If you press OK the warnings of full water tank is still enabled The program list appears and in a few seconds it will change in to the summary screen Cottons Machine Settings Refresh Synthetics Mixed 1h50min Cupb ...

Page 12: ...Max 8kg 1h50min Cupboard Cupb 30min More The currently selected options for the selected cycle Cottons Max 8kg 1h50min Cupboard Cupb 30min More More options Cottons Max 8kg 1h50min Cupboard Cupb 30min More 8 WI FI CONNECTIVITY SETUP This chapter describes how to connect the smart appliance to the Wi Fi network and to link it to a mobile devices By this functionality you can receive notifications m...

Page 13: ... to switch the connection on A pop up message will appear the icon starts flashing and wireless module begins starting up It may take about 2 minute before it is ready Starting up This might take up to 2 minutes Have your app ready Wi Fi Cancel When the wireless module is ready pop up message will appear to inform you that the access point will be open for about 3 minute Trying to connect to your ...

Page 14: ... or turn the knob to return to normal use 9 BEFORE FIRST USE Rear drum locks are removed automatically when dryer is activated for the first time Possible to hear some noise To unlock the rear drum locks 1 Switch on the appliance 2 Set any programme 3 Press the Start Pause button Drum starts to rotate Rear drum locks are deactivated Before you use the appliance to dry items Clean the tumble dryer ...

Page 15: ...esults can be different from one type of fabric to the other Shake the items before you put them in the appliance When the programme is completed Immedi ately remove the items and put them on a hanger Refresh 1kg Refreshing textiles that were in storage Easy Iron 1 kg or 5 shirts Easy care fabrics for which a minimum of ironing is necessary The drying results can be different from one type of fabr...

Page 16: ...cturer of this machine Follow the garment care label for other laundry instructions M1641 The Woolmark symbol is a Certification mark in many countries 10 2 Programs and options selection Options Programs 1 Extra Silent Eco Dry ness Level Time Dry Anti crease Load Cottons Eco Cottons Synthetics Wool Silks Outdoor Sports Jeans Business Shirts Refresh Easy Iron Duvet Bed Linen Mixed 1 Together with ...

Page 17: ... 120 minutes the anticrease phase 30 minutes at the end of the drying cycle After drying phase drum rotates time to time what prevents the clothes from creases Laundry can be removed during the anti crease phase 11 6 Load This option is applicable only to the Wool programme to get laundry more dried There are 3 possible selections Heavy Normal Light 11 7 Delay Start Lets to delay the start of a dr...

Page 18: ... suitable for tumble drying Refer to the fabric label on the items Do not dry large and small items together Small items can be trapped inside the large items and remain wet Fabric label Description Laundry is suitable for tumble drying Laundry is suitable for tumble drying at higher temperatures Laundry is suitable for tumble drying at low temperatures only Laundry is not suitable for tumble dryi...

Page 19: ...nthetics Mixed 1h50min Cupb 30min More The possible time to complete the program comes into the time bar The drying time you see is related to the load of 5 kg for cotton program For the other programs the drying time is related to the recommended loads The drying time of the cotton program with the load more than 5 kg is longer 12 6 Options Together with the program you can set 1 or more special ...

Page 20: ...tion list Cupb Dryness Level Cupb 1h50min Cottons Any time you can get directly to the summary screen if you tap on left part of the top bar with the name of the program Cupb Dryness Level Cupb 1h50min Cottons Cottons Max 8kg 1h50min Cupboard Cupb 30min More 12 7 Starting a program To start the program Touch the Start Pause button The appliance starts and the LED above the button stops flashing an...

Page 21: ...s finished the symbol 0 appears on the display If the Cycle End Buzzer option is activated the acoustic signal sounds intermittently for 1 minute If you do not turn off the appliance the anti crease phase starts not active with all programs Laundry can be removed during this phase At the end of the anti crease phase the display tells that the anti crease phase is finished and shows 0h00min To remo...

Page 22: ...When the dryer is not stacked level 1 to 5 are suggested To change the display brightness 1 Tap on Display Brightness bar 2 Scroll the bar to the right or left to set the level of the brightness 4 Dispaly Brightness 4 5 3 Programs Machine Settings 3 Tap on Display Brightness bar to get back to the machine settings list or tap on Programmes bar to get to the summary screen 13 4 Cycle End Buzzer The...

Page 23: ...uthority to check the water hardness in your area To change the default water hardness level 1 Tap on Water Hardness bar 2 Scroll the bar to the right or left to set the desired level Medium Water Hardness Medium Programs Machine Settings 3 Tap on Water Hardness bar to get back to the machine settings list or tap on Programmes bar to get to the summary screen 13 6 Washing Spin Speed This option he...

Page 24: ... dedicated only for a authorized service Reserved for service Back Services 13 9 Shortcuts To activate the desirable shortcuts 1 Tap on the Shortcuts bar to expand the list of available shortcuts Child Lock Cycle End Buzzer ON ON Back Shortcuts 2 Tap on these shortcuts which you want to activate by changing the status to ON 3 Tap on the Back bar to get back to the machine settings list The shortcu...

Page 25: ...utomatically Use distilled water like that used for steam ironing If it is necessary clean the distilled water before e g with a coffee filter to remove any particles Always keep the airflow slots at the bottom of the appliance clear Make sure there is good airflow where the appliance is to be installed 15 CARE AND CLEANING 15 1 Cleaning the filter At the end of each cycle the message Clean the li...

Page 26: ...in a horizontal position 2 Pull the plastic connection out and drain the water into a basin or equivalent receptacle 3 Push the plastic connection back in and place the water container back into position 4 To continue the programme press the Start Pause button 15 3 Cleaning the condenser If the message Clean the heat exchanger area comes on the display inspect the condenser and its compartment If ...

Page 27: ...oap detergent to clean the inner surface of the drum and drum lifters Dry the cleaned surfaces with a soft cloth CAUTION Do not use abrasive materials or steel wool to clean the drum 15 5 Cleaning the control panel and housing Use a standard neutral soap detergent to clean the control panel and housing Use a moist cloth to clean Dry the cleaned surfaces with a soft cloth CAUTION Do not use furnitu...

Page 28: ... to higher level The load was too large Do not exceed the maximum load size Load size is small Select time programme The time value must be related to the load To dry 1 item or a few wet items up to 4 kg after a washing cycle with well centrifuged 1200 rpm set a short drying time 40 min If the time is set to less than 10 min there will be action of cool air only no drying Selected drying time for ...

Page 29: ...uration is calculated according to load size and damp ness This is automated the appliance is working correctly Program inac tive The water container is full Drain the water container push the Start Pause button 3 Drying cycle too short The laundry is too dry Select time program or higher dry ness level e g Extra Dry Drying cycle too long 5 The filter is clogged Clean the filter The load is too la...

Page 30: ...microwave Turn the microwave off Avoid us ing the microwave and the Remote Control of the dryer at the same time The microwaves disrupt the Wi Fi signal 1 If there is an error message on the display e g E51 Turn the tumble dryer off and on Select a new program Push the Start Pause button If the appliance does not operate contact the service centre and provide the error code 2 Follow the program de...

Page 31: ...can be used only between washing machines and tumble dryers specified in the leaflet See the leaflet attached Read carefully the instructions supplied with the accessory 18 2 Draining kit Accessory name DK11 Available from your authorised vendor can be attached to some types of tumble dryer For thorough draining of the condensed water into a basin siphon gully etc After installation the water cont...

Page 32: ...Home Products Pty Ltd of 163 O Riordan Street Mascot NSW 2020 ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux NZ Limited collectively Electrolux of 3 5 Niall Burgess Road Mount Wellington in respect of Appliances purchased in New Zealand e Warranty Period means the period specified in clause 3 of this warranty f you means the purchaser of the Appliance not having ...

Page 33: ...ration insect or vermin infestation failure to comply with any additional instructions supplied with the Appliance In addition Electrolux is not liable under this warranty if the Appliance has been or Electrolux reasonably believes that the Appliance has been used for purposes other than those for which the Appliance was intended including where the Appliance has been used for any non domestic pur...

Page 34: ... of your nearest spare parts centre in Australia PLEASE CALL 13 13 50 OR EMAIL customercare aegaustralia com au For the cost of a local call Australia only SERVICE NEW ZEALAND aegnewzealand co nz FOR SERVICE or to find the address of your nearest au thorised service centre in New Zealand PLEASE CALL 0800 234 234 OR EMAIL customercare electrolux co nz New Zealand only FOR SPARE PARTS or to find the...

Page 35: ...ENGLISH 35 ...

Page 36: ...he complete copy of the licenses in the AEG App that can be downloaded from the corresponding App store from the License menu section It is possible to download the source code of the open source software used in the product by searching for Wi Fi Module Software version in NIUX subfolder at the following website http aeg opensoftwarerepository com www aeg com au 136DRAFTPNC458 A 102019 ...

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