SOMETHING NOT WORKING - SERVICE AND SPARE PARTS
13
SOMETHING NOT WORKING
SERVICE AND SPARE PARTS
If, having followed these instructions carefully, your cooker hood fails to work properly please carry out
the following checks.
Symptom
The cooker hood will not start
The cooker hood is not working effectively
The cooker hood has switched off during operation
I
f after all these checks, the problem persists, contact your local
Service Force Centre, quoting the model and serial number.
Please note that it will be necessary to provide proof of purchase
for any in-guarantee service calls.
Solution
• Check the hood is connected to the electricity supply.
• Check that the fan speed control is set to 1, 2 or 3.
• The fan speed is set high enough for the task.
• The grease filter is clean.
• The kitchen is adequately vented to allow the entry of fresh
air.
• If set up for recirculation, check that the charcoal filter is
still effective.
• If set up for extraction, check that the ducting and outlets
are not blocked.
• The safety cut-out device has been tripped.
• Turn off the hob and then wait for the device to reset.
In-guarantee customers should ensure
that the above checks have been made as
the engineer will make a charge if the fault
is not a mechanical or electrical
breakdown.
If you require an engineer or wish to purchase spare parts con-
tact your local Service Force Centre by telephoning:
08705 929929
Your telephone call will be routed to the Service Force Centre
covering your postcode area.
For general enquires concerning your AEG appliance or for fur-
ther information on AEG products, please contact our Customer
Services Department at the address below or visit our website at
www.aeg.co.uk
Customer Services Department
Major Appliances
AEG
Addington Way
Luton
Bedfordshire
LU4 9QQ
Tel: 08705 350 350 *
* calls to this number may be recorded for training purposes
