background image

4010021066 (ECN20060957-03)

LIMITED WARRANTY

EXPRESS WARRANTY

Coleman Brands Pty. Ltd. (“Coleman”) warrants that this product will be free from defects in material and workmanship for the following 
periods: the pump and valve, two (2) years from the date of original purchase and the mattress, one (1) year from the date of original retail 
purchase. Coleman will, depending on the circumstances, refund, repair or replace this product or any component of the product found to 
be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no 
longer available, replacement may be made with a similar product of equal or greater value. To the extent permitted by law and subject to your 
non-excludable rights under the Australian Consumer Law (Schedule 2 to the 

Competition and Consumer Act 2010

 (Cth)) and the 

New Zealand 

Consumer Guarantees Act

, which are not limited to a one (1) year period, this is your exclusive remedy for any breach of this limited warranty or 

for any other claims otherwise relating to this limited warranty.

In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement 
or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods 
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits provided under 
this warranty are in addition to and do not affect purchaser’s statutory rights under the Australian Consumer Law or other rights at law.

This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Please keep your proof 
of purchase documentation, such as the original sales receipt or the relevant credit card statement. Proof of purchase is required to obtain 
warranty performance. Coleman dealers, Coleman service centres, or retail stores selling Coleman

®

 products do not have the right to alter, 

modify or in any way change the terms and conditions of this warranty. The warranty is valid only for products that are purchased new and 
unused in Australia and New Zealand, from Coleman or Coleman dealers or retailers.

WARRANTY EXCLUSIONS AND LIMITATIONS

THE AUSTRALIAN CONSUMER LAW PROVIDES CONSUMERS WITH CERTAIN ‘CONSUMER GUARANTEES’. THESE GUARANTEES APPLY 
WHERE THE GOODS AND SERVICES COLEMAN SUPPLIES TO YOU ARE OF A KIND ORDINARILY ACQUIRED FOR PERSONAL, DOMESTIC 
OR HOUSEHOLD USE OR COST LESS THAN $40,000, AND IN THE CASE OF GOODS, ARE NOT RE-SUPPLIED BY YOU. NOTHING IN THIS 
LIMITED WARRANTY EXCLUDES, RESTRICTS OR MODIFIES RIGHTS WHICH YOU HAVE UNDER THE AUSTRALIAN CONSUMER LAW 
IN RESPECT OF THE CONSUMER GUARANTEES AND ALL OF THE PROVISIONS IN THIS SECTION ARE TO BE READ SUBJECT TO THE 
AUSTRALIAN CONSUMER LAW.

This warranty does not cover: (a) normal wear of the product and/or its parts; (b) parts that are not genuine Coleman

®

 parts, consumables, lost 

parts and accessories; (c) damage resulting from any of the following: negligent use or misuse of the product, commercial use of the product, 
use contrary to the operating instructions; disassembly, repair or alteration by anyone other than Coleman or Coleman service centre, the use 
of a part other than a genuine Coleman

®

 part; or (d) acts of God, such as fire, flood, hurricanes and tornadoes. 

To the extent permitted by the Australian Consumer Law, 

the Competition and Consumer Regulation 2010 

and the 

New Zealand Consumer 

Guarantees Act

, Coleman’s liability is limited, depending on the circumstances, to refund, replacement or repair of Coleman

®

 products  

or components.

For the avoidance of doubt, any and all other warranties or conditions which are not guaranteed by the Australian Consumer Law, 

the 

Competition and Consumer Regulation 2010

 and the 

New Zealand Consumer Guarantees Act

 and which are not expressly included in this 

warranty as additional warranties or conditions are expressly excluded, including liability for incidental or consequential damages caused by 
the breach of any express or implied warranty or condition.

MAKING A WARRANTY CLAIM - RETURN TO COLEMAN FOR REPAIR 

Take the product to an authorised Coleman retailer or Coleman service centre as soon as the warranty claim arises. You may locate the nearest 
authorised Coleman retailer or Coleman service centre by visiting www.coleman.com or calling 1800 224 350. Please ensure that you provide a 
written description of the problem with the product, together with your contact name, address and telephone number and proof of purchase.

Subject to the applicable consumer laws in your jurisdiction, you must pay for the costs of transporting the product, including packaging, 
freight and insurance costs, to an authorised Coleman retailer or Coleman service centre for warranty service. If the warranty claim is 
substantiated and accepted by Coleman, Coleman will at its cost, repair or replace any product or parts and return the product to you. 
Additionally, if the warranty claim is substantiated and accepted by Coleman, Coleman will reimburse you for the costs of transporting the 
product to an authorized Coleman retailer or Coleman service centre. Coleman reserves the right to seek reimbursement for any costs and 
expenses incurred for a warranty claim if the product is found to be in good working order.

Please call or write us with any comments or questions:

Coleman Brands Pty. Ltd.

Unit 5-6, 13 Lord Street, 

Botany NSW 2019

Australia

Telephone: 1800 224 350

Email: customerservice@colemanaust.com.au

www.colemanaustralia.com.au

Reviews: