Model 8310-XX-X-XN
IM-493
Aeroflex / Weinschel
60
8. CONTACTING AEROFLEX / WEINSCHEL:
In the event of a malfunction, contact Aeroflex / Weinschel. An apparent malfunction of an instrument or
component may be diagnosed over the phone by first contacting the Customer Service Department at Aeroflex /
Weinschel. DO NOT send the instrument or component back to the factory without prior authorization. When it is
necessary to return an item, state the symptoms, catalog and type number of the instrument or component, and date
of original purchase. Also write the Company name and your name and phone number on a card and tape the card to
the item returned. Page provides further information regarding preparation of a unit for reshipment. Contact Aeroflex /
Weinschel Customer Service Department as follows:
Via mail:
Aeroflex / Weinschel, Inc.
5305 Spectrum Drive
Frederick, MD 21703-7362
U.S.A.
Via Telefax:
301-846-9116
Via Phone:
Call TOLL FREE 800-638-2048
Toll call # 301-846-9222
Via Website:
www.aeroflex.com/weinschel
Via e-mail:
weinschel-sales@aeroflex.com
9. AEROFLEX / WEINSCHEL WARRANTY:
PRODUCTS – Aeroflex / Weinschel
warrants each product it manufactures to be free from defects in material and
workmanship under normal use and service anywhere in the world. Aeroflex / Weinschel’s only obligation under this
Warranty is to repair or replace, at its plant, any product or part thereof that is returned with transportation charges
prepaid to Aeroflex / Weinschel by the original purchaser within ONE YEAR from the date of shipment.
The foregoing Warranty does not apply Aeroflex / Weinschel’s sole opinion to products that have been subject to
improper or inadequate maintenance, unauthorized modifications, misuse, or operation outside the environmental
specifications for the product.
SOFTWARE PRODUCTS – Aeroflex / Weinschel
software products are supplied without representation or Warranty
of any kind. Aeroflex / Weinschel, therefore, assumes no responsibility and will not accept liability (consequential or
otherwise) arising from the use of program materials, disk, or tape.
The Warranty period is controlled by the Warranty document furnished with each product and begins on the date of
shipment. All Warranty returns must be authorized by Aeroflex / Weinschel prior to their return.
Aeroflex / Weinschel’s Quality System Certified to:
Certificate No. 94-289j
© 2008-2011 Aeroflex / Weinschel, Inc.
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