Aerpro AM9XFW, Install And User Manual

My Android phone will not connect wirelessly to the head unit

• Your mobile phone must be a compatible Android phone with an active data plan, 5 GHz        

   Wi-Fi support (802.11/ac), and the latest version of the Android Auto app.

• Compatible Android phones include:

   ° Any phone with Android 11.0 or above

   ° A Google or Samsung phone with Android 10.0 or above

   ° A Samsung Galaxy S8, Galaxy S8+, or Note 8, with Android 9.0 or above

• If your phone does not meet the compatible Android phone list but has 5 Ghz Wi-Fi support,     

   you can follow these steps. (Note: We cannot guarantee this will provide a reliable Wireless  

   Android Auto experience and is used as a work around for older phones)

   ° Go to the settings of the Android Auto app

   ° Scroll down to the bottom where is states version number

   ° Tap this several times until a pop up message appears asking to enable Developer 

      options. Accept this message

   ° Tap on the 3 dots in the top right corner and choose Developer Settings

   ° Scroll down until you can find ‘Add wireless projection to settings’ and enable this. (Make      

      sure that it is also ticked in the settings of Android Auto under ‘Wireless projection’ section.)

   ° Try the connection process again

My Mobile phone will not connect to the head unit

• If you are having trouble connecting your phone to the head unit, try restarting your phone     

  and try again.

• It is also recommended to do a factory reset on the head unit as this will solve most of the       

  connection issues between your phone and your head unit.

• If you are having issues with connecting Android Auto or Apple CarPlay over a USB   

  connection, try using another high quality/shorter length cable. Using low quality cables and  

  longer lengths may cause issues such as drop outs and or connection issues.

• Make sure your phone is up to date with the latest software updates.

Do I have to connect the GPS module for Android Auto/Apple CarPlay to work?

• It is highly recommended to connect the GPS module to the head unit and place it where it     

  has a clear line of sight to the sky as it will assist the GPS tracking for maps when using      

  Android Auto or Apple CarPlay.

• If you do not use the GPS module then the GPS tracking will rely purely on your phone's     

  tracking performance which may be spotty depending on the location of the phone in the    

  vehicle.

FAQ/TROUBLESHOOTING

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