Aerus Origins WC300, Operation Manual

32

LIMITED WARRANTY

Customer should not repackage and ship the Origins because 
irreperable damage can occur. For warranty service, please contact 
your nearest Aerus Location. Aerus warrants the components and 
parts of the Origins WC300, subject to the conditions below, to be free 
of material defects in materials and workmanship for the specified 
periods listed: 

•  10 Years (120 months) –

 Polyglass Reinforced Pressure Vessel, the 

Cabinetry and the Regenerant Tank are warranted for a period of 
ten (10) years from the date of installation. The warranty specifically 
covers material defects in materials and workmanship in which the 
Polyglass Reinforced Pressure Vessel, Cabinetry, or the Regenerant 
Tank leak due to structural failure or material defect. Any cosmetic 
or physical appearance changes such as color fade or structural 
deterioration due to ultraviolet exposure are not covered under the 
terms of this warranty.  

•  7 Years (84 months) –

 Ion Exchange Resin is warranted for seven 

(7) years provided adequate pre-treatment equipment is installed 
prior to the WC300 unit. Failure of the Ion Exchange Resin due to 
water conditions such as Chlorine and Ferrous Iron (clear water 
iron) is not covered by the limited warranty. If adequate whole house 
point-of-entry (POE) pre-treatment equipment is not installed, the 
Ion Exchange Resin is warranted for one (1) year (12 months) from 
the date of installation. Improper maintenance of pre-treatment 
equipment will nullify the Ion Exchange Resin portion of the warranty.

•  



7 Years (84 months) –

 Control Valve Body and internal valve parts 

are warranted for seven (7) years from the date of installation.

•  



5 Years (60 months) – 

Electronic Control and the Model 1265 

Bypass are warranted for five (5) years from the date of installation.

•  

1 Year (12 months) –

 All other components and parts not 

previously mentioned are warranted for one (1) year from the date of 
installation. 

Should a material defect in workmanship or materials covered by this 
warranty become evident during the term of the warranty, then upon 
the consumer following the procedures set forth below, Aerus will, at 
its sole option and in fulfillment of its obligations arising under this 
warranty, replace such defective item or part. This limited warranty 
explicitly covers only the replacement of defective parts and does not 
include the labor cost to remove and/or replace defective parts. 
Aerus is not responsible under this warranty for any costs incurred for 
labor, trip charges, or shipping charges to replace any defective parts. 
In addition, Aerus is not liable for any loss of time, inconvenience, or 
incidental expenses incurred in connection with the use or inability to 
use the system, removal or replacement of the equipment, or any other 
incidental or consequential charges. 
Furthermore, Aerus is not responsible for damage caused by accident, 
fire, flood, freezing, Acts of God, misuse, misapplication, neglect, 
oxidizing agents (such as chlorine, ozone, chloramines and other 
related oxidizers), commercial use, leaking, alterations, installation, 
maintenance or operation contrary to our printed instructions in the 
Operations Manual, or by the use of accessories or components which 
do not meet Aerus specifications. In addition, Aerus is not responsible 
for installation related failures, including but not limited to, improper 
affixed drain lines or failure of the plumbing hook-up. Ordinary wear 
and tear shall not be considered a defect in workmanship or material. 

Servicing your WC300 by parties other than an authorized Aerus 
representative and/or using parts other than genuine Aerus parts will 
also void this warranty.
In order to obtain the benefits of this warranty, the consumer who 
made the original purchase must contact an Aerus location as soon 
as possible after discovery of the defect, but in no event later than 
the expiration date of the warranty period provided in this warranty. 
The consumer can also contact Aerus for assistance in locating an 
Aerus location in your area for service. The limited warranty covers 
components and or parts of the system only.
No dealer or other person has any authority to make any warranties or 
representations concerning Aerus or its products. Accordingly, Aerus is 
not responsible for any such warranties or representations.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE IN LIEU OF 
ALL OTHER EXPRESSED OR IMPLIED WARRANTIES WHATSOEVER 
(EITHER IN FACT OR BY OPERATION OF LAW), INCLUDING BUT NOT 
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR PARTICULAR PURPOSE.
Aerus products are authorized for sale through Authorized 
Representatives only. All warranties are void if a product is purchased 
through unauthorized channels. We will not extend warranty coverage 
on any product sold in a manner that violates our Internet advertising 
policies and guidelines. This includes websites that are not authorized 
to use our trademarked names, images and logos, as well as Internet 
auction sites. These websites would include ebay

®

 and CraigsList

®

. If 

a valid serial number is missing from the product, the warranty will be 
voided. To confirm warranty coverage prior to purchasing a product, 
contact us at 800.243.9078 with the serial number located on the unit.
Limitation of Liability for Special, Incidental or Consequential 
Damages - AERUS SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL, 
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM BREACH 
OF EXPRESSED OR IMPLIED WARRANTIES, CONDITIONS, GUARANTEES 
OR REPRESENTATIONS, BREACH OF CONTRACT, NEGLIGENCE OR ANY 
OTHER LEGAL THEORY. Such excluded damages include, but are not 
limited to, loss of profits or revenue, loss of the use of the products, 
and any loss caused by leaks or other water damage. 

For U.S. Application Only - 

This warranty gives you specific legal 

rights, and you may also have other rights which vary from state 
to state. Some states do not allow limitations on warranties, or on 
remedies for breach. In such states, the above limitations may not 
apply to you.

For Canadian Application Only -

 Exclusion of Subsequent 

Owners: Except as otherwise required by applicable legislation, 
this warranty is not transferable. This warranty gives you specific 
legal rights and you may also have other rights which vary from 
province to province. Some provinces and territories do not allow 
limitations on warranties, or on remedies for breach. In such 
provinces or territories, the above limitations may not apply to you. 
If any provision of this warranty or part thereof is held by a court 
of competent jurisdiction to be invalid, illegal or unenforceable, 
the validity, legality and enforceability of the remaining provisions 
or parts thereof will not in any way be affected or impaired within 
the jurisdiction of that court. This entire warranty shall continue to 
be valid, legal and enforceable in any jurisdiction where a similar 
determination has not been made.