AES global MultiCOM Cellular Series, Installation & User'S Instructions

Page 1: ...Firmware Version 2 0 8 FOTA Lite Mini Suitable from Firmware Version 1 0 5 FOTA Modular Multibutton The manufacturer cannot legally offer technical support to non qualified gate or door installers En...

Page 2: ...AES Pro App Help Manager Button 27 28 PHASE 3b PC PROGRAMMING 29 35 PC Programming 30 35 PHASE 4 USING THE INTERCOM 36 39 Calling a Resident Using Keypad Codes Prox IDs 37 Receiving A Call and Using C...

Page 3: ...P a g e 3 PHASE 1 Site Survey...

Page 4: ...fort of your workbench and call technical support should you have questions This product requires a regular voice SMS SIM card Do not use a data only SIM as this will not work in the unit To make voic...

Page 5: ...P a g e 5 PHASE 2 Product Overview...

Page 6: ...P a g e 6 Overview of Intercoms Imperial Design Antenna Separate...

Page 7: ...P a g e 7 Overview of Intercoms Pedestal Design Antenna Integrated...

Page 8: ...P a g e 8 Overview of Intercoms Flush Design Antenna Separate...

Page 9: ...P a g e 9 Overview of Intercoms Modular Pre Set Design Antenna Separate...

Page 10: ...reader 12 Security Screw Access Open top screws only Press to CALL or CONFIRM Illuminated nameplate holder or information screen 30 names max 6 Download Nameplate template www aesglobalonline com dow...

Page 11: ...Call status LEDs for DDA hearing impaired visitors Security Screw Access Open top screws only Prox reader 12 Press to CALL or CONFIRM Illuminated nameplate holder or information screen 6 Download Nam...

Page 12: ...TEL Microphone 11 Optional Keypad 13 14 Security Screws Antenna Waterproof Mylar 1 5W speaker 10 Illuminated name screen 6 Optional PROX Reader 12 Pedestal mounting holes PROX Coil 12 Cellular Module...

Page 13: ...2 Waterproof Mylar 1 5W speaker 10 Illuminated keypad 13 14 Press to CALL or CONFIRM LCD Display for welcome message instructions or to search residents 5 Scroll buttons to search names in directory 8...

Page 14: ...h names in directory 8 Waterproof Mylar 1 5W speaker 10 Prox reader 12 Illuminated keypad 13 14 Press to CALL or CONFIRM Press to confirm after entering door code Slave connections for additional keyp...

Page 15: ...1 Optional Keypad 13 14 Security Screws Antenna Waterproof Mylar 1 5W speaker 10 Scroll Buttons 8 Optional PROX Reader 12 Pedestal mounting holes Cellular Module 1 Optional keypad 13 14 PROX 12 module...

Page 16: ...4V OUT DC24V OUT 1 2 3 4 5 6 7 8 9 GN D 1 2 3 4 5 6 7 8 9 GN D J 1 J 2 J 3 J 4 G N D RV T RV T RV T RVT RVT RVT RVT 10 1 Relay 1 Relay 2 8 00 0 US B Call status LEDs for DDA hearing impaired visitors...

Page 17: ...OPEN Exit Button PB To Call Button 12V 12v DC Output 100mA backlighting DC 24V Input from supplied PSU Relay 1 Green LED CPU Status Blue LED Signal Status Red LED Power NANO SIM holder Female SMA Ant...

Page 18: ...m and at least 2 x 10Ah batteries to supply a regulated 24v 12V 24 IN SOL OUT GND 24V GND 24V GND 24V GND 24V GND 24V 1 2 3 4 5 DC24V IN DC24V OUT DC24V OUT 1 2 3 4 5 6 7 8 9 GND 1 2 3 4 5 6 7 8 9 GN...

Page 19: ...lular Module Multibutton B4G MULTI MOD PCB US 4 Modular Multibutton PCB MOD NP MB 5 LCD Screen MULTICOM LCD 01 6 Illuminated Name Screen MC NP 7 Surge PCB SURGE3 8 Arrow button BMB1 ARROW 9 Multibutto...

Page 20: ...S316 Modular Plates Hood Cover MOD IBK PED Powder coated Aluminium Mounting Housing Backbox Marine Grade Stainless Steel BS316 Mounting Type IBK ISK Surface Mounted FBK FSK Flush Mounted PBK PSK Surfa...

Page 21: ...5dBm 22 99dBm LTE B1 B3 B7 B8 B20 PROX TAGS Dimensions 40 x 25 x 4 5mm Frequency 125 KHz Type Passive fixed 10 digit Storage Temperatures 40 C to 85 C 40 F to 185 F Operating Temperatures 40 C to 55 C...

Page 22: ...P a g e 22 PHASE 3a Setup Programming To be done before installing the intercom...

Page 23: ...ructions with the SIM serial number Further details can be found on our telecoms website www aesglobaltelecom com APN Details for VoLTE 4G services To achieve a full 4G network service an Access Point...

Page 24: ...card for a tablet as these only support data and do not support voice and SMS You simply require a mobile phone type SIM card It is always good practice to check if the SIM is active by putting it int...

Page 25: ...ng standby Constant ON OFF searching Do NOT use fine gauge cable such as CAT5 CAT6 Alarm Cable etc to power this device as damage will occur 0 2 metres 6 feet min 0 50mm2 18 gauge 2 4 metres 12 feet m...

Page 26: ...ing the below SMS string 9999 38 X replace X with the APN provided by the SIM supplier E g 9999 38 30304 mcs c If there is no 2G 3G signal in your area the system will not be able to connect to the ne...

Page 27: ...features of the app pertaining to your intercom These QR codes will take you directly to the respective MultiCOM playlist on our YouTube channel which will take you through the setup and use of our ne...

Page 28: ...m the trade times During the trade time set the unit will not call the phone number but will trigger relay one when the Help Manager button is pressed Outside of these times it will make a call when t...

Page 29: ...P a g e 29 PHASE 3b PC Programming Windows Compatible Only...

Page 30: ...gramming can begin USB B type cable USB printer type cable Download HID Tool Post 2022 from the Resources page QR code on page 27 This is found under GSM Resources Multicom Range Extra Resources Extra...

Page 31: ...from the intercom to the PC software for editing Backup and save current data and settings to the PC Open an existing PC file to upload to the intercom 2 Enter or edit cells of data and use buttons be...

Page 32: ...store up to 500 families Enter Apartment or house number 5 digits max For panels with Concierge manager or help button enter a phone number here Enter up to 3 Prox card serial numbers per family 10 d...

Page 33: ...h auto expire from 1 168 hours TIP Any changes made on this tab must be saved or uploaded on this tab to take effect Use DOWNLOAD button to download and view all existing stored data Enter 250 permane...

Page 34: ...ructions welcome message max 128 char Set network APN for 4G connectivity check APN for your network This can usually be found online Change default engineer code 9999 or default manager code 5555 Set...

Page 35: ...35 Auxiliary This screen will allow you to name and set relay times for any auxiliaries you may have Note It is recommended to name the auxiliaries to easily identify which one was triggered in the ev...

Page 36: ...P a g e 36 PHASE 4 Using the Intercom Only to be done after the unit is successfully programmed...

Page 37: ...Enter Apt number 2 Press CALL Direct Dial Multibutton Only 1 Press Button Using Keypad Codes Prox IDs Keypad Prox Units 1 Enter 6 digit resident code or 4 digit visitor code followed by 2 Press to op...

Page 38: ...ave the phone number programmed for CallerID and then call the intercom phone number from the stored number and the relay will trigger as per programmed This is usually main gate door Press 1 to open...

Page 39: ...ntrols of Gate Door This screen allows the installer or manager to manually trigger the gate Send trigger command Call SMS Hold open Gate Door SMS Release held open gates to close SMS Trigger Latch un...

Page 40: ...P a g e 40 PHASE 5 Installation...

Page 41: ...p 3 Close unit Ensure the security screws or cam lock is adequately closed to ensure a correct seal Seal all mounting or cable holes by using sealant such as silicone Ensure that any products being us...

Page 42: ...me of the product Solar Power You can use solar power if required You will require a DC voltage regulator applied at the gate board end as the voltage output can vary and cause too high a voltage whic...

Page 43: ...se only please use the manufacturer s instructions provided with the lock Relay1 Relay 2 COM N C N O COM N C PRESS TO EXIT Optional Exit Button Separate lock PSU Driveway Gates Gate Controller N C N O...

Page 44: ...SLAVE IN 1 2 3 4 O N D I P 3 2 1 SL AVE IN 3 2 1 SL AVE OU T 1 2 3 12 24v IN SLAVEIN 1 2 3 4 O N D I P 24V 1 2 3 NC COM NO PTE 24V 1 2 3 1 2 3 4 ON DIP 24V 1 2 3 NC COM NO PTE 24V 1 2 3 1 2 3 4 ON DI...

Page 45: ...4V 1 2 3 NC COM NO PTE 24V 1 2 3 1 2 3 4 O N DI P SLAV E IN SLAV E OUT 1 2 3 1 2 3 IN 24V O UT 24V IN 1 2 3 O UT 1 2 3 COI L The sounder boards dip switches set the relay number for the auxiliary unit...

Page 46: ...P a g e 46 PHASE 7 Aftercare...

Page 47: ...ight of the antenna and make sure it is not inside a metal enclosure Check correct power cable size for cable length from PSU Refer to manual for guidelines Q The unit calls the first number but there...

Page 48: ...es can cause this problem Prove it by connecting a temporary extension lead and the power supply directly to the unit Check relay 1 2 with multi meter If relay 2 works but relay 1 does not then relay...

Page 49: ...st 9999 70http 23 105 204 41 2346 AES Modular Multibutton Latest DO NOT TURN OFF YOUR INTERCOM DURING THE UPGRADE PROCESS ADDITIONAL DATA CHARGES MAY APPLY Although unlikely due to the small update fi...

Page 50: ...time This can be polished with a suitable stainless steel cleaner and cloth Environmental Information The equipment that you bought has required the extraction and use of natural resources for its pro...

Page 51: ...ted or PDF manuals Brief description of content for example step by step instructions that are inaccurate information that requires clarification areas where more detail is needed and so on Suggestion...

Page 52: ...age to property security breaches late payment clauses or breaches of any contracts between the installer and the client 4 This is a professional install product only The product is a component of an...

Page 53: ...proof of purchase you will be eligible for an extra year of warranty This QR code will take you to the warranty section of our website You can access the form for the warranty by scrolling to the bot...

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Page 56: ...rt number LCS181101028AEC ETSI EN 301 908 13 V11 1 2 2017 07 E UTRA and UE standards Test report number LCS181101028AED EN 62311 2008 Electromagnetic safety and human exposure Test report number LCS18...