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Cellular Coverage
Before installing this system, you need to be sure that there is good cellular coverage
in the area it is to be installed. It is recommended that you conduct a site survey, and
check reception on the site for cellular coverage. If reception is poor in the area, then
this system is not recommended.
SIM Card
The system includes an AES SIM and will be pre-programmed with the APN to
suit. If you wish to use a different SIM then the correct APN must be set for full
operation. The alternative SIM will need to be a regular voice, SMS and data
NANO SIM card, with at least 1GB of data allowance and capable of running on
4G service.
Do not use a data-only SIM, as this is only for tablets and will not work in the
unit.
If you wish to use the SIM card provided please follow the instructions with the
SIM serial number. Further details can be found on our telecoms website.
APN Details (for VoLTE / 4G services)
To achieve a full 4G network service, an Access Point Name (APN) will need to be set.
The APN provides all the details that your device needs to connect to mobile data.
The system includes an AES SIM and will be pre-programmed with the APN to
suit. If you wish to use a different SIM then the correct APN must be set for full
operation
Pre-installed SIM: MODUS (AT&T); APN = 30304.mcs
Tip:
IoT SIMs or certain networks may not operate as expected. Please ensure you have
tested using a reputable network before reporting any faults.
Alternative SIM Tips:
1) Ensure the SIM has calling credit and can make and
receive calls on a mobile cell phone. (pre-pay)
2) Check that the SIM is not locked to a phone and can be
used in other devices.
3) Check that the SIM does not have a PIN code request.
4) Disable voicemail service on the SIM.
5) You are now ready to begin programming
.
Summary of Contents for MultiCOM Cellular Series
Page 3: ...P a g e 3 PHASE 1 Site Survey...
Page 5: ...P a g e 5 PHASE 2 Product Overview...
Page 6: ...P a g e 6 Overview of Intercoms Imperial Design Antenna Separate...
Page 7: ...P a g e 7 Overview of Intercoms Pedestal Design Antenna Integrated...
Page 8: ...P a g e 8 Overview of Intercoms Flush Design Antenna Separate...
Page 9: ...P a g e 9 Overview of Intercoms Modular Pre Set Design Antenna Separate...
Page 22: ...P a g e 22 PHASE 3a Setup Programming To be done before installing the intercom...
Page 29: ...P a g e 29 PHASE 3b PC Programming Windows Compatible Only...
Page 40: ...P a g e 40 PHASE 5 Installation...
Page 46: ...P a g e 46 PHASE 7 Aftercare...
Page 54: ...P a g e 54...
Page 55: ...P a g e 55...
