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Features at a Glance 

 

Supports IP-H323 and IP-SIP networks. 

 

Full-duplex audio with echo cancellation. 

 

“Headset”. 

 

USB 2.0 Interface. 

 

Interface for memory cards type  SD and MMC. 

 

Automatic Noise Suppression. 

 

Remote diagnostics and management. 

 

Summary of Contents for Maia XC

Page 1: ...Maia XC Use and installation manual ...

Page 2: ...ined in this document is the property of Aethra SpA it is subject to change without notice and it shall in no way be binding for Aethra SpA Copyright Aethra Telecomunicazioni SpA 2006 MS Microsoft and NetMeeting are registered trade marks of Microsoft Corporation Windows is a trade mark of Microsoft Corporation All rights reserved Cod 074201008GB Rev 0 October 2007 ...

Page 3: ...TIPS 14 CABLING SCHEME 15 SYSTEM POSITIONING AND INSTALLATION 16 SYSTEM STATUS LED 17 KEYBOARD 18 ALPHANUMERIC KEYBOARD 19 FUNCTION KEYS 20 OPERATION AND USE 21 MENU STRUCTURE 21 HOME PAGE 22 Icons found in the GUI 23 HOW TO MAKE A CALL 24 Audio call modes 24 Changing audio mode 24 Controlling audio 24 HOW TO MAKE A CALL FROM PHONEBOOK DIRECTORY KEY 25 DIRECT CALL 26 TO RESELECT AN INCOMING OR OUT...

Page 4: ...7 Addresses 37 Dynamic Ports 37 NAT 37 QoS 37 Bandwidth 37 H 323 settings 38 SIP settings 38 Location 39 Load default settings 39 Password 39 AUXILIARY INTERFACES 40 USB PORT 40 USB hub connection 40 MEMORY CARD READER 40 SYSTEM MENU 41 MOVING AROUND WITHIN THE PROGRAMMES 42 The Button Bar 43 INTERNET 44 Setting the browser 44 Defining the Home Page 44 Proxy server settings 44 MAIL 45 Configuring ...

Page 5: ...E VIRTUAL KEYBOARD 49 With the mouse 49 With the arrow keys 49 APPENDICES 50 IP NETWORK REQUIREMENTS FOR VIDEOCOMMUNICATION 50 NAT FIREWALL INTEROPERABILITY 50 TECHNICAL SPECIFICS 54 GLOSSARY 55 USE AND STORAGE CONDITIONS 56 ...

Page 6: ...r CAUTION if objects or liquids leak into the device disconnect the power supply cable IMMEDIATELY Have it checked by an authorized technician before using the device again CAUTION contact an authorized technician consultant for assistance CAUTION when making repairs disconnect the device from the power supply Environmental Ward This equipment must not be treated as household waste and should inst...

Page 7: ...use the batteries to rupture and leak corrosive liquids or irritable vapours In such case disconnect the power immediately from the equipment and batteries In case the battery liquids comes into contact with your skin or garments wash the area immediately with water If it comes into contact with your eyes wash immediately with plenty of water and contact either a doctor or the nearest first aid of...

Page 8: ...es at a main level a b _ The list preceded by small letters denotes possible choices at a secondary level _ The list preceded by an arrow denotes a list of possible choices _ The list with a dot is a general list Name _ Words writtne in this way indicate the name of a function or a parameter present on the GUI Name _ Words written in this way indicate particular Hardware or Software functions NAME...

Page 9: ... BUTTON image inside the page that indicate a function that can be activated FUNCTION KEY key linked to a button that allows an associated function to be performed Inside a Menu you can PERFORM A FUNCTION in two possible ways It is possible to carry out a function assigned to a button by pressing the relative function key Select the function desired by using the arrow key to select the right butto...

Page 10: ...ny capabilities with IP PBX integration Internet browser for www pages e mail client and multi protocol istant messaging for type text communication Photo Viewer to manage multiple type of graphics format and simple file manager High Quality Video Features a high resolution 800 x 480 pixels 16 9 7 LCD video display for private discussions with top quality images from any visual angle A TV screen c...

Page 11: ...a Glance Supports IP H323 and IP SIP networks Full duplex audio with echo cancellation Headset USB 2 0 Interface Interface for memory cards type SD and MMC Automatic Noise Suppression Remote diagnostics and management ...

Page 12: ...LCD Display 9 Scanning interface for Smart Card SD MMC 4 Function keys 10 Keyboard 5 Release key 11 Speaker 6 Positionable support bar 12 Handset Power supply with cable User manual RJ45 RJ45 LAN cable Telephone cable RJ11 RJ11 Packaging Note The peripherals visible in the wiring system see relevant chapter that are not included in the above list are included as examples only 1 4 2 11 12 10 9 8 7 ...

Page 13: ...lly mechanical privacy function Display The digital display is a 7 LCD with 256 000 colours The resolution is 800 x 480 pixels and has a luminosity of 350 cd m2 Using the repositionable support bar it is possible to optimize the vertical visual angle and the contrast Keyboard All videophone functionality is controlled via the numeric keypad and the buttons illustrated in the specific paragraph ...

Page 14: ...gestures as in a real meeting Speak in your normal voice Optimal Video Avoid contemporaneous usage of natural changing and artificial lighting Avoid direct artificial lighting Avoid mobile backgrounds curtains moved by the wind Try to fill the screen as much as possible with persons not backgrounds Optimal Audio Place the microphone on the table in front of people use 2 microphones in case of big ...

Page 15: ...15 Cabling Scheme ...

Page 16: ...ing to the Cabling Diagram 1 Put the handset in place and connect the corresponding cable to the RJ11 socket found directly behind the screen see picture on the right 2 Connect the power supply see Cabling Scheme cable 1 3 Connect the LAN WAN input to the network see Cabling Scheme cable 2 4 Connect supplementary audio or video equipments to the available inputs outputs 5 Press the switch on key o...

Page 17: ...atus LED LED LED color Function OFF ON FLASHING 1 Red Power System power is either off or not connected System is on and normally operating System power is on but the System is in standby mode 2 Blu Incoming call indicator No call Call in progress Incoming call 1 2 ...

Page 18: ...nction end a call Led On indicates audio is in handsfree mode PRIVACY Once activated the system no longer sends live video but only sends the customizable video privacy image When system is not connected this key activates deactivates Video privacy Led On indicates PRIVACY mode is active MESSAGES NB Function not currently available VOL VOL Audio volume control HEADSET Activates deactivates externa...

Page 19: ...d Using the alphanumeric keyboard it is possible to write in the text box When pressing each key letters numbers or symbols appear in sequence as shown in the table below Particular functions and procedures when it is necessary to write to letters using the same key e g BA found on key 2 after writing the first letter please wait a second before keying the second letter Holding the key for longer ...

Page 20: ... keys 5 on the right and 5 at the bottom Their functions are the same as the buttons visualized by the on screen menu The buttons on the right are assigned to addresses memorized for calls using SpeedDial NB in the current SW version the SpeedDial function is not active ...

Page 21: ...ged in the following navigation tree Call Redial Diagnostics during a call Tools Settings User Control panel Call Answer Mode Date Time System Information Administrator Terminal Settings Network Interfaces o IP configuration Address Dynamic Ports NAT QoS Bandwidth o H323 settings Advanced GateKeeper Autentication GateKeeper o SIP settings Location Load default values Password o Administrator o Use...

Page 22: ...lso be activate with the mouse or with the 5 contextual function keys found directly below see Function keys The function visualized varies according to the GUI page 4 SpeedDial Icons Can be selected using the arrow keys They can also be activate with the mouse or with the 5 contextual function keys found on the right see Function keys NB in the current SW version the SpeedDial function is not act...

Page 23: ... a channel during a call Channel in startup phase Channel synchronized Channel connected Channel error In section 3 of the internal navigation pages the following icons are visisble Back key Returns to the previous page Home key Returns to the Home Page In section 5 the following icons are visible Headset active Microphone active Headphones active Do not disturb Mute Privacy active Selfview active...

Page 24: ...s are active the corresponding icon is visible on the GUI and it is therefore possible to make the call press the HEADSET key Changing audio mode During a call it is possible to change the audio mode in use The table below shows how to switch from one mode to another From HANDSFREE or HEADSET to Handset Simply lift the handset From Handset to HANDSFREE or HEADSET Hold down the HANDSFREE or HEADSET...

Page 25: ...bers 1 On the keyboard press the Directory key 2 Select the name using the arrow keys 3 Activate the call using one of the following modes From the HOME PAGE select the function key Call Lift the handset Press the handsfree key Press the HEADSET key only if external audio devices are connected 4 To end a call use the function key DISCONNECT the system will ask for confirmation before disconnecting...

Page 26: ...cted 2 On the pages that appears insert the following data IP number to call The type of call from the drop down menu IP H323 IP SIP Select the call rate from the drop down menu To select an option from a drop down menu it is necessary to go to the menu itself press OK select the desired option by means of the remote control arrows and press OK 3 press the function key Call to send the call 4 To e...

Page 27: ...essing function key Recall the Last Calls page opens where the following icons are visible Incoming calls Missed calls Outgoing calls The call archive has a buffer cycle of 60 numbers To make a call select with the arrow keys the name and press the function key Call ...

Page 28: ...ct the call whether or not the automatic answer function is enabled It is possible to activate an incoming call in one of the following ways From the incoming call window select the function key Yes the system will answer the call in HANDSFREE mode Lift the handset Press the HANDSFREE key Press the HEADSET key only if external audio devices are connected Diagnostics During a call it is possible to...

Page 29: ...uested use the arrow keys to move from one field to another using the alphanumeric keyboard to enter the necessary data Note If you want to store an audio call only entry you must check the Speech box Modifying and Erasing Phonebook Entries To modify a phonebook entry 1 Select the desired entry 2 Click the function key Modify 3 Enter modifications and save them To erase an entry in the phonebook 1...

Page 30: ...is system it is possible to manage the video inputs by selecting them using the function key Tools It is possible to select Room the camera integrated in the system Doc enables the entry of an external composite video signal coming form any video device video camera VCR etc Controlling the integrated camera For the integrated camera it is possible to manually adjust Vertical panning A Focus B A B ...

Page 31: ...active this icon appears in the video window Video Privacy When the system is connected The PRIVACY key activates and deactivates the dispatch of a image memorized within the system on the remote screen only this fixed image is displayed When the system is not connected When the system isn t connected it is possible to set the Video privacy function for each video connection the system will send t...

Page 32: ...modified only when no connection is active From the HOME PAGE click on the function key SETTINGS and it is possible to choose between to settings levels User Administrator User settings From the HOME PAGE select 1 Settings 2 User From this page it is possible to access the following sub menus Control panel Call Answer mode Date Time System Information ...

Page 33: ...ns it is reactivated automatically When it is active an icon is visualized on the local terminal Video Privacy if selected it is active when switching the system on also see PRIVACY functions It can be deactivated during a call and on disconnection will be reactivated automatically When it is active an icon is visualized on the local terminal Confirm disconnection Enable disable confirmation reque...

Page 34: ...ll be prompted for a password The password is required to avoid accidental modifications and changes to settings The Default password value is 1234 From this page it is possible to access the following sub menus Terminal Settings Network interface Location Load default settings Password ...

Page 35: ...ible to set The maximum data Rate for a call Audio coding Video coding Note With audio and video encoder decoder settings set to Auto the system choose the encoder decoder based on the connection bit rate Moreover you can explicitly enable disable some functionalities in order to have the system being compatible with old systems The functions available are G 722 1 H 264 H 263 Annexes ...

Page 36: ...S ADMINISTRATOR A page will be visualized where it is possible to set some parameters of the network interface usable from the system The configurable pages are IP Configuration H 323 settings SIP settings For configuration information please contact your network administrator ...

Page 37: ...f dynamic TCP and UDP ports as configured in the system to allow bidirectional IP traffic Moreover once the ports have been opened the protocols TCP 1720 Q 931 TCP 1503 T 120 UDP 1719 and 1718 RAS involved in a call must be taken into account NAT In default Use NAT is already selected and the following parameters can be set a NAT Type b Public IP Address must be the public IP address of the NAT c ...

Page 38: ... is activated for which it is necessary to insert the paramenters requested Mode GateK ID User Name Password NB to use the GateKeeper it is important that the local terminal is set in the same time zone as the server GateKeeper Using NetMeeting If a T 120 connection is available a data conference using NetMeeting can be started by entering the IP address of the application host server To enable th...

Page 39: ...his page follow the route HOME PAGE SETTINGS ADMINISTRATOR From here the default System configuration can be reloaded There are two options User settings only Factory Defaults If the FACTORY SETTINGS option has been chosen users will be asked as a precaution for confirmation An affirmative answer will result in the factory settings being reloaded All user settings and data will be lost including c...

Page 40: ...to connect a hub in order to have more than one USB interfaces connected contemporarily Combined connection of MOUSE and KEYBOARD WARNING if the connection is made while the system is switched on please follow the connection sequence below 1 Hub with Maia XC 2 Mouse with Hub 3 Keyboard with Hub Memory card reader The memory card normally contains images that can be viewed using the programme Photo...

Page 41: ...o configure the system settings Address Book accesses the address book Additional application programs described in later chapters Internet opens the browser for Internet use Mail programme that manages emails Chat programme for using chat Photo Viewer programme to view photos File Manager programme to manage the system s internal files Keyboard programme that visualizes and allows the use of a vi...

Page 42: ... press the function key Pointer to activate the function b use the arrow keys to move the pointer To run the cursor through the vertical slide bar proceed as follows With the arrow keys on the keyboard 1 Place the pointer in the non active part of the bar see example on the right 2 press OK With the mouse 1 Place the pointer in the non active part of the bar see example on the right 2 Click with t...

Page 43: ... and icons found on the present page 3 Activate the arrow pointer when it must be managed by the arrow keys on the keyboard To move the pointer press the arrow keys when the pointer is on an active field or icon press OK to activate the function 4 Selector of the writing settings on the alphanumeric keyboard Abc first letter of a sentence in upper case abc all letters in lower case ABC all letters...

Page 44: ...ferences the page Minimum Preferences will open 2 click on the icon the General page will open where you can write the name of the preferred Home Page e g www aethra com 3 click on the icon Save Proxy server settings If it is necessary to configure the Proxy server proceed as follows 1 Click on the icon and select Preferences the page Minimum Preferences will open 2 click on the icon the Network p...

Page 45: ...axc aethra com organization AE to proceed press Forward 3 Page Receiving mail insert the data supplied by your IP provider e g Server type POP3 server address sirmail vnet aethra it username maia password 123456 press Forward 4 Page Sending mail insert data supplied by your IP provider e g SMTP server address smtptop albacom net the Use authentication function is not essential press Forward 5 Page...

Page 46: ...f necessary the IP and the port Configuring your account In order to use the chat it is necessary to configure your account 1 Buddy List window open the Accounts menu and select Add Edit 2 Accounts window press Add 3 Add Account window insert the following parameters in to the Basic folder Protocol choose the protocol which corresponds to the chat area you require e g MSN Screen name insert the em...

Page 47: ...mouse is recommended For a better visualisation of the image preview withing the main page it is useful to set the configuration Fit image to window 1 From the main page press the icon Configure options 2 From the Preferences page in the Image folder select Fit image to window If you wish to see a full screen image in a new window click on the right mouse button on the image and select View in new...

Page 48: ...e contents of the selected folder are visualised The main folders are admin this folder is directly managed by the user Only in this folder is it possible to create or delete new folders or files It is visualised at the same level as the other two main folder to make it easy to access however the real location of the folder is under File System home Trash the folder where the files and folders to ...

Page 49: ...ssary to visualise the entire program window close the keyboard How to write using the virtual keyboard With the mouse For an optimum use of the virtual keyboard use of the mouse is recommended 1 Click with the mouse in the space where you wish to write the text cursor will be activated 2 Use the mouse to select the desired letters on the keyboard With the arrow keys 1 Move the arrow key to the sp...

Page 50: ...the network It is preferable to avoid using NAT type protocols on router interfaces that route IP packets since NAT protocols often do not allow the correct routing of connections If NAT firewall or access list implementations are to be used they must be IP compatible NAT FIREWALL Interoperability Introduction There are many strategic advantages for companies that succeed in making all traffic con...

Page 51: ... have at their disposal approximately 65 000 ports for the purpose of establishing communication channels to transmit data to other devices on the network Messages between IP network devices are composed of packets that contain the following information the IP address of the terminal that has generated the message the port number from which the message has been sent the IP address of the destinati...

Page 52: ... wisely so since it effectively eliminates network security policies NAT also creates an obstacle for voice and video communications over IP NAT allows an organization to assign private IP addresses to machines on the local network but routers that control the flow of data towards the Internet can handle only packets with routable addresses or public IP addresses A terminal located behind the NAT ...

Page 53: ...packets The terminal expects to receive audio and video connections from the remote calling terminal on these ports By analyzing which port the terminal expects to use the ALG dynamically opens only those ports leaving the others closed to preserve network security An example of a firewall ALG follows The Aethra Application Level Gateway is present in the Aethra Stargate xDSL Router and allows any...

Page 54: ...Integrated Handset RJ11 1x Line Out RCA Headset 3 5 mm jack Auxiliary Interfaces USB 2 0 A master High Power Memory Card Reader SD MMC User Interface for Videoconferencing Multilingual on screen graphic user interface User selectable languages Italian English French Spanish German Portuguese Norwegian Swedish Russian Czechoslovakian Hungarian Polish Finnish Simplified Chinese Traditional Chinese J...

Page 55: ...on NR Noise Reduction NSF Non Standard Facility NT Network Termination NTSC National Television Systems Committee PABX Private Automatic Branch Exchange PAL Phase Alternation Line PBX Private Branch Exchange PC Personal Computer PiP Picture In Picture PRI Primary Rate Interface QCIF Quarter Common Intermediate Format QoS Quality of Service Router A device that attaches two or more network devices ...

Page 56: ... 60068 2 2 TRANSPORTATION IEC 60068 2 32 Test Ed Method 1 IEC 60068 2 64 Test Fdb CEI 50 6 9 OPERATING CONDITIONS CEI 50 3 EN 60068 2 1 Test Ab IEC 60068 2 1 EN 60068 2 2 Test Bb IEC 60068 2 2 IEC 60068 2 14 Test Nb IEC 60068 2 56 Test Cb IEC 60068 2 6 Test Fc IEC 60068 2 31 Test Ec IEC 60068 2 32 Test Ed Method 1 IEC 60068 2 64 Test Fdb CEI 50 6 9 EMC EN 55022 EN 55024 EN 61000 3 2 EN 61000 3 3 F...

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