10
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Error Code: E1
Failure of the temperature
sensor.
The dehumidification can function but you won't
be able to see the temperature/humidity on the
screen. Contact AFX Power for more assistance.
Error Code: E2
Failure of the humidity
sensor.
Error Code: E3
Failure of the defrost sensor. Cycle power by turning the unit off and back on
again.
Error Code: E4
Failure of the water pump.
Contact AFX Power for more assistance.
The machine is not
positioned levelly.
Position the machine on a level surface. Turn
power back on.
The drain hose is blocked.
Remove blockage. Turn power back on.
If any of the above solutions do not resolve the problem or issue, please contact AFX POWER at 1-877-
881-3699 to determine next steps.