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SOLUTIONS TO COMMON PROBLEMS
Temperatures are to Warm
Concern
Potential Cause
Common Solution
Freezer/Refrigerator
temperature is too warm.
●Doors are opened too frequently or
too long.
●Door is slightly open.
●Warm air enters the refrigerator whenever the door is
opened. Open the door less often.
●See Concern section, Opening/Closing of Doors/
Drawers.
Freezer temperature is
too warm. Refrigerator
temperature is
satisfactory.
●Freezer control is set too warm.
●Set freezer control to a colder setting. Allow 24 hours
for temperature to stabilize.
Refrigerator temperature
is too warm. Freezer
temperature is
satisfactory.
●Refrigerator control is set too warm.
●Set refrigerator control to a colder setting. Allow 24
hours for temperature to stabilize.
Temperature in the
Select
Temp Drawer is too
warm .
●Temperature control is set too warm.
●Adjust temperature control to a colder setting.
Water/Moisture/Frost Inside Refrigerator
Concern
Potential Cause
Common Solution
Moisture collects on
inside of refrigerator
walls.
●Weather is hot and humid.
●Door is slightly open.
●Door is opened too often or too long.
●Open containers.
●The rate of frost buildup and internal sweating increases.
●See Concern section, Opening/Closing of Doors/ Drawers.
●Open door less often to allow internal temperature to stabilize.
●Keep containers covered.
Water collects on bottom
side of drawer cover.
●Vegetables contain and give off
moisture.
●Moisture on the bottom side of the cover is not unusual.
●Move humidity control (select models) to lower setting.
Moisture collects in
bottom of drawer.
●Washed vegetables and fruit drain
while in the drawer.
●Fruits and vegetables are kept past
their prime.
●Dry items before putting them in the drawer. Water collecting in bottom of
drawer is normal.
●Routinely clean out old fruits and vegetables especially if they begin to break
down.
Moisture collects on
outside of refrigerator or
between doors.
●Weather is humid.
●Door is slightly open, causing cold air
from inside refrigerator to meet warm
air from outside.
●This is normal in humid weather. When humidity is lower, the moisture should
disappear.
●See Concern section, Opening/Closing of Doors/ Drawers.