AGA LUDLOW ECG, Installation, Servicing And User Operating Instructions

Page 1: ...ECG Model Balanced Flue Gas Stove Natural Gas INSTALLATION SERVICING AND USER OPERATING INSTRUCTIONS For use in GB IE United Kingdom and Ireland Document No RH TESC SIN BUR Iss 03 01 2020 File Ludlow Gas ECG _User_Man doc ...

Page 2: ...e correct pressure and flow to the stove Mandatory Requirement for Installing Commissioning this stove 15mm diameter minimum gas feed pipe to this stove Fitting of an ON OFF Tap with a Pressure Test Point fitted to the side of this stove this tap is not supplied with the stove Rear Chain kit is fitted full instructions in this stove Flue locking screws x2 fitted into the flue collar The stove is i...

Page 3: ...pe Natural Gas Technical Data Summary Reference Description Data 1 Maximum Heat Output High Flame Natural Gas 4 37 kW 2 Efficiency 81 3 European Energy Label Rating EEL Eco Labelling A Who Can Fit My New AGA Gas Stove Before the Gas Engineer can commence working on this stove they must be Gas Safe qualified and registered for Natural Gas to install commission and service this stove to the Domestic...

Page 4: ...ng the Inner Glass to Access the Fire bed 22 3 6 Flue Connection Fitting the Flue Collars Rear Exit Configuration Top Exit Configuration Relief Valve Flap RVF Terminal Locations Flue Systems AGA Flue Systems Flue Kits 1 to 4 AGA Flue Kits 1 2 Top Exit AGA Flue Kits 3 Rear Exit Snorkel AGA Flue Kits 4 Renovation Kit for Existing Chimney 23 3 7 Fuel Bed Arrangements Step By Step Log Layout 33 3 8 Co...

Page 5: ...open Only flue approved by AGA Stoves for this appliance may be used This appliance is a balanced flue product and is room sealed and as such requires no additional ventilation for operation However an adequate supply of fresh air to maintain temperatures and a comfortable environment is recommended This appliance is designed as a heating appliance and as such will get very hot in operation all su...

Page 6: ...r compression fitting on the end of the flexible gas inlet pipe From this flexible inlet pipe the gas isolation tap must be fitted This must be fitted so the customer is able to easily access and isolate the gas supply to the stove if required If any foreign objects are found in the Gas Control Valve such as brick dust this is not covered by the AGA Warranty 2 2 First Time of Operation Before igni...

Page 7: ...f tapping screw size No 8 x 10mm long pan head stainless steel posi drive one each side to be screwed into place so the flue pipe cannot be pulled off the flue collar See position of screw overleaf on diagram When drilling the two holes into the Black coloured flue pipe we recommend putting masking tape around the flue pipe where you wish to drill it first then marking the 2 x hole positions then ...

Page 8: ...tove from the top view with the support chain fitted to a distance of 350mm This is the minimum distance to a combustible wall As a mandate we require the flue pipe once finally fitted regardless of whether the flue exits from the top of the stove or the rear of the stove to be drilled from either side into the flue collar and a self tapping screw size No 8 x 10mm long pan head stainless steel pos...

Page 9: ...hain is fixed securely to the back of the stove Step 2 Set the distance you require at the rear of the stove Adjust the length of the chain by moving the snap hook into a different link to shorten the chain if required Step 3 Diagram of eye hook fitted into rear wall Drill the rear wall directly behind and in a straight line with the bolt holding the chain to the rear of the stove with a suitably ...

Page 10: ...ove at the bottom we would only recommend using the manual control if you have mislaid or damaged the remote control handset so when the stove is cold it can we used for lightening the stove please note when in the stove is in operation the stove becomes HOT so CARE must be taken not top burn yourself if you wish to adjust the flame or turn the stove off this gas stove uses a simple hand held remo...

Page 11: ...e rear of the remote controller only use the recommend batteries for the Remote and the Gas Control Valve above Manually Turning OFF this Stove In the event that the appliance needs to be turned OFF manually or if the stove is not going to used for an extended period of time the Sliding Power Isolation Switch is used to turn the stove off completely We also recommend you remove the batteries from ...

Page 12: ...uracell but DO NOT USE rechargeable batteries Ensure they are mounted firmly and in the correct orientation and that the battery covers are replaced fully Ensure the small isolation switch on the Gas Control Valve is switched to the ON I position 4 Quick Steps to using the Remote to Turn the Stove ON Adjust the Flame Heat settings Step 1 Hold the handset as shown wrapping your hand around the hand...

Page 13: ...rease flame power accordingly Tapping the button will increase or decrease flame stepwise holding the button will skip through steps The fire basket display on the handset will illustrate the level of flame being produced MAX Flame Max Heat 3 Flames Medium Heat 2 Flames Low Heat 1 Flame Very Low Heat ...

Page 14: ...ate buttons then press the power button The fire should shut off immediately N B STOVE WILL STILL BE HOT residual heat will remain If you wish to start the fire again you must wait for the OFF to be displayed on the handset before trying to re start as the thermocouple needs to cool down ...

Page 15: ... of accidental operation with the express intention that successful operation can only be achieved by a conscious deliberate act Using the Remote Control in more detail 1 How do I Light the Stove Important To operate the handset it must always be unlocked this is carried out by firmly holding the handset in one hand which will allow operation of all functions Step 1 Unlock the handset by holding i...

Page 16: ...nd or poor operation and warn the installer The appliance is designed to display a fault code on the handset in the event of a functional failure this can be identified from the Fault Finding Section Additional Control Functions In addition the remote control can also be used to set a number of additional functions Time and Date Temperature display in degrees Celsius or Fahrenheit Snooze Mode Ther...

Page 17: ...he correct day of the week is shown on the display Mo Monday Tu Tuesday We Wednesday Th Thursday Fr Friday Sa Saturday and Su Sunday Press SET to accept the day of the week and to progress to setting the Hour of the day Note Whilst doing this setup pressing SET advances to the next display and pressing MODE will return you to the previous display setting 7 Setting the Hour Press and release the or...

Page 18: ...ay temperature If a different set temperature is required while the display is showing this set temperature press the and buttons to alter the setting When finished either press set or leave and after a few seconds the new setting will be accepted and the display will return to the time of day screen The fire will automatically turn to high or low rate depending on the set temperature When the set...

Page 19: ...isplay handset will show a low empty battery symbol on the screen and produce an audible tone The red indicator light on the Gas Control Valve flashes approx every 10 seconds WHAT HAPPENS IF I DO NOT REPLACE THE BATTERIES The fire will stop working or will only work intermittently The handset or valve may give error codes which may or may not be correct The batteries may leak and cause permanent i...

Page 20: ... long Cap screws for fixing the Outer Flue Collar o Spring locking washer for fixing the Outer Flue Collar o M5 x Flange Nuts for fixing the Inner Flue Collar D Remote Control with battery fitted and already paired to the stove ready to work E The log set and Ember pack is in a cardboard box and placed inside the stove firebox F Rear Chain Fixing Kit consists of Chain Snap Hook Screw Eye Washer Ra...

Page 21: ...pplied with the stove as they bolt on the 4 x throw away steel brackets that hold the stove onto the transport pallet if used these must be set to the desired length before the flue position is finalised Fine adjustment of the stove is available via these M6 bolts Do not make any adjustments to the appliance except the adjustment in the bolts to level the stove if required The Flue system should b...

Page 22: ...n The gas controls are connected to the Burner of the appliance Factory Fitted This appliance has adjustable M6 threaded pads on the bottom of each foot please note the M6 Setscrews bolts are supplied with the stove as they bolt on the 4 x throw away steel brackets that hold the stove onto the transport pallet if used these must be set to the desired length before the flue position is finalised Fi...

Page 23: ...glass up gently out of the 2 x holding lugs Please note the glass has a heatproof fibre gasket fitted all of the way round it on both sides please make sure this is not damaged in anyway Once the glass has been removed you can then lay the ceramic embers and logs as per the instructions Re fit the glass in the reverse sequence but making sure the 6 x M5 flange screws are not over tightened otherwi...

Page 24: ...ified parts This stove can be flued out of the rear of the stove or out of the top of the stove the 2 x flue collars are supplied loose and the installer needs to fit them as per the following instructions it is very important that the following instructions are adhered to PLEASE NOTE ONLY AGA APPROVED FLUE CAN BE FITTED TO THIS STOVE The Approved AGA Flue Collars Manufactured in Stainless Steel t...

Page 25: ...lar gasket can be accessed from the inside rear of the fire M5 flange nuts x 3 7 Unscrew M5 cap screws x4 and remove back panel and store in a safe place the panel has a cutaway section for the flue to pass through that will need to be removed 8 The air inlet flanged collar and gasket can be accessed from the rear of the fire M5 cap screws x4 9 Replace the lid 10 Screw the top blanking cap plate o...

Page 26: ...you are going to flue out of the back rear of the stove The fitting of this is detailed on the previous page The blanking plate is on an adjustable screw so you can get it exactly at the right height to match the stove lid and then lock it off from underneath using the locking nut Please ensure this is fitted correctly as it will prevent the stove lid from moving side to side and back to front ...

Page 27: ...00mm diameter can be accessed from the inside top of the fire M5 flange nuts QTY x 3 6 The exhaust blanking plate gasket can be accessed from the inside rear of the fire M5 flange nuts QTY x 3 7 Unscrew M5 cap screws QTY x 4 and remove back panel and store in a safe place 8 The air inlet blanking plate and gasket can be accessed from the rear of the fire M5 cap screws QTY x4 9 Refit the parts as p...

Page 28: ... the GAS SAFE installer series in the UK 3 6 3 Carport or Building Extension Where a flue terminal is sited within a carport or building extension it should have at least two completely open and unobstructed sides The distance between the lowest part of the roof and the top of the terminal should be at least 600mm Note A covered passageway should not be treated as a carport Flues should not be sit...

Page 29: ...nal corner 600 I Above ground roof or balcony level 300 J From a surface facing the terminal 600 K From a terminal facing the terminal 600 L From an opening in the car port e g door window into the dwelling 1200 M Vertically from a terminal on the same wall 1500 N Horizontally from a terminal on the same wall 300 P From a vertical structure on the roof 600 Q Above intersection with roof 150 Diagra...

Page 30: ...either be purchased directly from AGA Spares or directly from Poujoulat The AGA version has been manufactured in stainless steel painted black in line with the finish on the stoves All of the AGA Ludlow balanced flue gas stoves are fitted with flue collars to fit the Poujoulat 100 150 Duo gas system Please do not attempt to fit other concentric flue pipes to this flue collar as they will not be a ...

Page 31: ...n purposes only Not to Scale To Order Flue kits please email Spares agastoves org uk or ring Poujoulat on 01483 461700 Flue Kit 2 Consists of the following 1 x 950mm Concentric Flue Pipe 1 x 450mm Concentric Flue Pipe 1 x 90 Swept Elbow 1 x Horizontal Flue Terminal is adjustable in length from 360mm to 630mm AGA Part Numbers AE4M 531085 Matt Black Finish RAL 9030 AE4M 531086 Stainless Steel Finish...

Page 32: ...ly adjustable For this you need to fit the 2 x flue collars onto the rear of the stove and move the 2 x blanking plates to the top of the stove you will also need to order from spares a blanking plate for the top plate lid of the stove To Order Flue kits please email Spares agastoves org uk or ring Poujoulat on 01483 461700 Flue Kit 3 Consists of the following 1 x Snorkel Terminal Flue Pipe Horizo...

Page 33: ...um internal dimension of your chimney must be at least 150mm diameter from the top to the bottom Diagram for illustration purposes only Not to Scale To Order Flue kits please email Spares agastoves org uk or ring Poujoulat on 01483 461700 Flue Kit 4 Consists of the following 1 x Insert Vertical Terminal Rain Cap 1 x Pot Hanger for Insert Vertical Terminal to fit onto 1 x Register Plate Adjustable ...

Page 34: ...oth lighting of the main burner from the Pilot Flame Please make sure the correct logs are laid in the correct order as per the instructions Only use AGA Logs on this Stove Logs shown are not to scale Please note If the logs are not laid as per the instructions the overall efficiency performance and flame pattern of this stove will be greatly effected If additional or Non approved AGA Logs are add...

Page 35: ...burners as shown keeping the pilot area clear as marked in the white circle Pilot and Cross Over Light area must be left clear of embers and logs otherwise this will prevent the stove from lightening correctly Bag of Embers Position Ceramic Log 1 at the rear of the silver burner tray as per the picture SEE WHITE DOT ...

Page 36: ...tural Gas Step 3 Log 2 Step 4 Log 3 Position Ceramic Log 2 so it sits on top of Log 1 as per the picture SEE WHITE DOT Position Ceramic Log 3 so it sits on top of Log 1 to the Left Hand side of log 2 as per the picture SEE WHITE DOT ...

Page 37: ...g 1 to the Right Hand side of log 2 as per the picture SEE WHITE DOT Position Ceramic Log 5 so it sits in the middle of Log 2 and Log 4 But make sure it is not too close to the thermocouple and pilot light guard as this can prevent the lighting of the stove SEE WHITE DOT Log 5 ...

Page 38: ... the appliance 2 Release the screw on the Inlet Pressure test point this Test Point is part of the ON OFF Isolation Tap the installer fits and connect a manometer 3 Check that the measured pressure is as the prescribed supply pressure 4 Perform the test when the appliance is burning on full High Flame and with only the pilot alight 5 If the pressure is low check the gas supply pipes are to a corre...

Page 39: ...ur hand in and lift out the rear half of the grate shown by the 3 rear arrows Step 3 Now the two grate surround have been removed you can see the burner assembly To remove the burner assembly completely just unscrew and remove the 4 x M5 capscrews As shown by the 4 Arrows Step 4 the burner assembly complete will now just lift out of the stove to give you full access to all of the components There ...

Page 40: ...o allow access to the valve If the red light on the valve is lit reset by pressing on off button briefly light should go out Start fire using control buttons on valve If fire does not light normally wait until red light on valve indicates error or lockout NOTE the valve may make several attempts to start the fire this may take some minutes DO NOT interrupt the valve while it completes this process...

Page 41: ...pairing with the valve established see section on restoring handset communication RESTORING COMMUNICATION WITH THE REMOTE HANDSET If the handset has lost communication with the control valve when activated the handset will display a constant green light which pulses brighter periodically and the symbol will be missing from the display The handset will need to be reset to allow it to accept a new p...

Page 42: ... and the display will enter the SETUP menu 8 Keeping hold of the handset it is now possible to set the display functions 9 Pressing SET will advance through the menus and pressing MENU returns to previous options Use or to change the variables 10 When setup is completed will be visible on the screen This indicates the handset is in fire operation mode and has established good communication with th...

Page 43: ...sures N Check the safe operation of the appliance 4 1 Cleaning the Ceramics Remove the ceramics as detailed in A C above Gently clean the ceramics in the open air using a soft brush and a vacuum cleaner Where necessary replace damaged components only with genuine AGA Stoves specified parts Seal any scrap ceramics in plastic bags and dispose of at a proper refuse site When using a vacuum cleaner it...

Page 44: ... SYSTEM OPERATION EXPLANATION The Gas Control Valve is one component containing the gas valve control electronics ignition unit and battery box It is a full sequential ignition system with no standing pilot It utilises both a conventional thermoelectric thermocouple and electronic flame sensing for its operation The ignition phase first 15 30 seconds operates with the thermocouple excluded from th...

Page 45: ...t for this If the fire fails to ignite after 3 automatic cycles the red light on the valve will stay permanently lit indicating valve lockout A connected display handset will also return the error code E00 To reset the lockout press the power button to return the valve to standby and try normal start up process again If problem persists and valve repeatedly goes to lockout refer to the Cleaning Se...

Page 46: ... blocked Pilot head damaged or contaminated Fire ceramic misplaced causing carbon deposits to contaminate pilots Pilot air inlet hole blocked by lint No spark at electrode tracking out somewhere check for damaged insulation distance of spark gap electrode damage ceramic damage dirt or soot on electrode Flame not touching spark electrode electrode needs to be in the flame so that valve can sense fl...

Page 47: ...es Possible reasons Faulty installation of the fire not sealed correctly in fire opening Problems with the Flue insufficient air circulation Poor position of ceramic parts e g Logs NOTE Batteries do not tolerate high ambient temperatures eventually this may cause leaking which could damage the valve meaning a new valve required not covered under any warranty Typically the maximum ambient temperatu...

Page 48: ...adly Failure in extension module connected to extension port E14 E15 E16 E17 Indicates buttons on valve or wired control panel do not work or are incorrectly wired Possible reasons Buttons are sticking or blocked Buttons are damaged Cable damaged or short circuit to ground wired control panel NOTE Disconnect wired panel if applicable and re test to determine root cause E19 E20 E27 E50 E54 E57 E58 ...

Page 49: ...heck pipework for contamination prior to fitting new valve to help avoid repeated problems E48 Indicates that the control has detected a short circuit of the thermocouple Possible reasons Thermocouple connection reversed incorrect Insulated thermocouple wire shorting to chassis earth damaged insulation Damaged defective or worn out thermocouple Weak connection from thermocouple to valve E49 Indica...

Page 50: ...ntamination If not the fire may not light well and may not light run at all ELECTRODE WHITE CABLE The electrode consists of an ignition cable white ceramic body and a wire tip these parts must be kept completely clean A new unused clean dry paintbrush is recommended for cleaning the pilot assembly and electrode tip NOTE Soot deposits which are a carbon contamination that can occur This is quite co...

Page 51: ...e pilot is required at least once a year in between services but is recommended more regularly Pilot Light in White box outline CORRECT POSITION OF THERMOCOUPLE IGNITER ELECTRODE CONNECTIONS ON THE VALVE II WHITE COLOURED IGNITER ELECTRODE CABLE 2 INTO BACK OF THE GAS CONTROL VALVE GCV I RED THERMOCOUPLE PLUG TO THE OUTER EDGE 1 II WHITE ELECTRODE CABLE UNDER THE RED PLUG 2 III GREEN THERMOCOUPLE ...

Page 52: ...E PLUG WHICH IS NEAREST TO THE GAS FEED PIPE REAR VIEW OF GAS CONTROL VALVE GCV Gas Feed to Burner Test Point Burner Unit Pilot Assembly Gas Feed Gas Inlet Pipe III Green Thermocuple Cable Plug 3 I Red Thermocuple Cable Plug 1 II White Igniter Electrode Cable Plug 2 WHERE TO OBTAIN SPARES All spare parts for this stove must be purchased from your retailer or directly from AGA Spares only Genuine A...

Page 53: ...IES IN THE GAS CONTROL VALVE GCV If fire does not light the best course of action is to change the batteries for known good preferably new batteries before doing anything else Leaking Batteries If batteries leak and damage the valve or handset this is not a fault of the valve or gas fire To minimize the risk of battery leakage the batteries should be changed well before they are completely empty a...

Page 54: ... Input Nett Hi 5 4 kW Consumption 0 56 m hr Burner Pressure Hot 14 0 mbar Pilot 446 1385 44 Efficiency Class 1 Nox Class 5 Using the AGA TESC Control Valve System Maximum High Heat Stove Output 4 37 kW This CE plate is found at the back of the stove at the bottom The Aluminium serial plate for the stove is found if you open the front door and it is on the left hand side above the bottom hinge moun...

Page 55: ... Part No QTY DESCRIPTION ECG 8001 1 Ceramic Log Pack 5 pieces ECG 8007 1 Pilot Assembly Natural Gas ECG 8002 1 Ember Pack ECG 8008 1 Natural Gas Injector Burner ECG 8003 1 Remote Handset ECG 8004 1 Gas Valve Controller Nat Gas ECG 8005 1 Complete Burner Assembly Natural ECG 8006 1 AGA Approved Mains Adapter Stove Parts List overleaf ...

Page 56: ...LUD 032 100mm Flue Seal 14 1 ECG LUD 011 Outer Door Glass ECG 40 2 ECG LUD 033 150mm Flue Seal 15 1 ECG LUD 012 EC G Inner Frame 41 8 ECG LUD 034 M5 X 15mm Cap socket screw 16 1 ECG LUD 013 100mm Blanking Plate 42 2 ECG LUD 035 3 2 x 6mm Steel Rivet 17 1 ECG LUD 014 100mm Spigot Weldment 43 4 ECG LUD 036 M6 X 20mm Hex set screw Leveling Bolt 18 1 ECG LUD 015 150mm Blanking Plate 44 4 ECG LUD 037 M...

Page 57: ...the period of the warranty This warranty is not transferable and solely for the benefit of the original purchaser of the stove Please retain your dated sales receipt as a proof of purchase During your warranty period only genuine AGA spare parts must be used in the servicing and maintenance of your stove these spare parts can be ordered via the Premium Retailer directly Consumable items such as gl...

Page 58: ...ays from the date on which the fault or defect first became apparent If the product fault or defect is notified after 14 days from the date on which the fault or defect became apparent AGA Stoves cannot accept any liability for events or issues which arise after the 14 day period or which are caused or increased by the lack of notification which therefore prevented action being taken to restrict o...

Page 59: ... checked to ensure no damage scratches scores fingerprints or cracks Inner glass frame secured correctly QTY 6 x screws replaced seal fitted either side of glass all ok But have not been overtightened Ceramic Logs and embers have been fitted correctly Not covering the thermocouple area Relief Valve Flap RVF on the top of the stove gasket are fitted correct and RVF is fully closed position Gas Cont...

Page 60: ...hanged Y N Battery Changed in Gas Valve Y N Battery Changed in Remote Y N Other Notes Pilot Assembly Changed Y N Battery Changed in Gas Valve Y N Battery Changed in Remote Y N Other Notes Pilot Assembly Changed Y N Battery Changed in Gas Valve Y N Battery Changed in Remote Y N Annual Service Record Year 4 Annual Service Record Year 5 Annual Service Record Year 6 Name of Gas Safe Register Engineer ...

Page 61: ...Kingdom www agastoves co uk This Stove is Manufactured in the UK With AGA Rangemaster s Policy of Continuous Product Improvement the Company reserves the right to change specifications and make modifications to the appliance described and illustrated at any time AGA Rangemaster Ludlow ECG Balanced Fuel Gas NG 4 37 ...