AGA PRO+ APRO36DFSS, User Manual & Installation & Service Instructions

14

Cooktop ignition or hotplate burners faulty

Is the power on? If not, there maybe something wrong 

with the power supply.
Are the sparker (ignition electrode) or burner slots 

blocked by debris?
Are the burner trim and caps correctly located? See the 

section on 

‘Cleaning’.

Cooktop burners will not light. 

Make sure that the burner parts have been replaced 

correctly after wiping or removing for cleaning.
Check that there is not a problem with your gas 

supply. You can do this by making sure that other gas 

appliances you may have are working.
Do the burners spark when you push in the control 

knob? If not, check the power is on.

Cooktop burner flames are very large and yellow.

Check that the burner head and caps have been 

replaced correctly after cleaning. 
Ensure the burner ports are not blocked. Clean using a 

piece of fuse wire.

What cleaning materials are recommended for the range?

See the 

‘Cleaning’

 section for recommended cleaning 

materials.

n



Never use caustic or abrasive cleaners as these will 

damage the surface.

An oven fan is noisy

The note of the oven fan may change as the oven heats 

up – this is perfectly normal.

If there is an installation problem and I don’t get my 

original installer to come back to fix it who pays?

You do. Service organizations will charge for their call 

outs if they are correcting work carried out by your 

original installer. It is in your interest to track down your 

original installer.

Food is cooking too slowly, too quickly, or burning

Cooking times may differ from your previous oven.
Check that you are using the recommended 

temperatures and shelf positions – see the oven cooking 

guide. The oven control settings and cooking times are 

intended to be used 

only

 as a guide.

Individual tastes may require the temperature to be 

altered either way, to get the results you want.

The oven is not cooking evenly

If you are cooking a large item, be prepared to turn it 

round during cooking.
If two shelves are used, check that space has been left 

for the heat to circulate. When a baking tray is put into 

the oven, make sure that it is placed centrally on the 

shelf.
Check that the door seal is not damaged.
A dish of water when placed on the shelf should be the 

same depth all over. (For example, if it is deeper at the 

back, then the back of the range should be raised up or 

the front lowered.) If the range is not level, arrange for 

your supplier to level it for you.

Oven not coming on

Is the power on?  If not, there may be something wrong 

with the power supply.
Is the range supply on at the circuit breaker?

Oven temperature getting hotter as the range gets older

If turning the temperature down using the oven control 

knob has not worked, or has only worked for a short 

time, then you may need a new thermostat. This should 

be fitted by a qualified service person.

6. Troubleshooting