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Agilaire 8872 Manual
Chapter 3 Logger - Central Communications
3.5 Sync Troubleshooting Tips
The
Test Connection
button in the Sync Wizard (or in the Sync Connection Editor) can be
used to test connectivity to the 8872 database. If you have difficulty, the following trouble-
shooting steps can be helpful:
In
SQL Management Studio
, use the same settings (IP address, instance name, username,
password) to try to connect to the remote site.
From the AirVision server, use
TELNET
to try to open a basic TCP connection the site IP
address and the designated port (or the default port 1433).
Verify Windows Firewall settings and exceptions, ensure exception exists for port 1433.
If the connection is refused, check router settings or check SQL settings to confirm which
IP port is being used.
