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Agilent Technologies’ Test and Measurement Support, Services, and Assistance
Agilent Technologies aims to maximize the value you receive, while minimizing your risk and
problems. We strive to ensure that you get the test and measurement capabilities you paid
for and obtain the support you need. Our extensive support resources and services can help
you choose the right Agilent products for your applications and apply them successfully.
Every instrument and system we sell has a global warranty. Support is available for at least
five years beyond the production life of the product. Two concepts underlie Agilent's overall
support policy: "Our Promise" and "Your Advantage."
Our Promise
Our Promise means your Agilent test and measurement equipment will meet its advertised
performance and functionality. When you are choosing new equipment, we will help you
with product information, including realistic performance specifications and practical
recommendations from experienced test engineers. When you use Agilent equipment,
we can verify that it works properly, help with product operation, and provide basic
measurement assistance for the use of specified capabilities, at no extra cost upon request.
Many self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers a wide range of additional expert test and
measurement services, which you can purchase according to your unique technical and
business needs. Solve problems efficiently and gain a competitive edge by contracting with
us for calibration, extra-cost upgrades, out-of-warranty repairs, and on-site education and
training, as well as design, system integration, project management, and other professional
engineering services. Experienced Agilent engineers and technicians worldwide can help
you maximize your productivity, optimize the return on investment of your Agilent
instruments and systems, and obtain dependable measurement accuracy for the life of
those products.
Agilent T&M Software and Connectivity
Agilent's Test and Measurement software and connectivity products, solutions and
developer network allows you to take time out of connecting your instruments to your
computer with tools based on PC standards, so you can focus on your tasks, not on your
connections. Visit
www.agilent.com/find/connectivity
for more information.
Microsoft is a U.S. registered trademark of Microsoft Corporation.
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Windows and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Pentium is a U.S. registered trademark of Intel Corporation.
UNIX is a registered trademark of the Open Foundation.
PostScript is a registered trademark of Adobe Systems.
By internet, phone, or fax, get assistance with
all your test & measurement needs
Online assistance:
www.agilent.com/find/assist
Phone or Fax
United States:
(tel) 800 452 4844
Canada:
(tel) 877 894 4414
(fax) 905 282 6495
China:
(tel) 800 810 0189
(fax) 800 820 2816
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Korea:
(tel) (82 2) 2004 5004
(fax) (82 2) 2004 5115
Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599
Taiwan:
(tel) 0800 047 866
(fax) 0800 286 331
Other Asia Pacific Countries:
(tel) (65) 6375 8100
(fax) (65) 6836 0252
Email: tm_asia@agilent.com
Product specifications and descriptions in this
document subject to change without notice.
©Agilent Technologies, Inc. 2002
Printed in USA June 25, 2002
5968-9661E
www.agilent.com/find/emailupdates
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