Returning the Instrument for Service
8
-
25
Returning the Instrument for Service
The instructions in this section show you how to prop-
erly return the instrument for repair or calibration.
Always call the Agilent Technologies Instrument Sup-
port Center first to initiate service
before
returning
your instrument to a service office. This ensures that
the repair (or calibration) can be properly tracked and
that your instrument will be returned to you as quickly
as possible. Call this number regardless of where you
are located.
Refer to “Agilent Technologies Service
for a list of service offices.
Agilent Instrument Support Center . . . . (800) 403-0801
If the instrument is still under warranty or is covered by
an Agilent maintenance contract, it will be repaired
under the terms of the warranty or contract (the war-
ranty is at the front of this manual). If the instrument is
no longer under warranty or is not covered by an Agi-
lent maintenance plan, Agilent will notify you of the
cost of the repair after examining the unit.
When an instrument is returned to a Agilent Technolo-
gies service office for servicing, it must be adequately
packaged and have a complete description of the failure
symptoms attached. When describing the failure, please
be as specific as possible about the nature of the prob-
lem. Include copies of additional failure information
(such as the instrument failure settings, data related to
instrument failure, and error messages) along with the
instrument being returned.
Summary of Contents for 86121A
Page 2: ...User s Guide Agilent 86121A WDM Channel Analyzer ...
Page 7: ......
Page 10: ...Chapter 1 Getting Started ...
Page 21: ......
Page 24: ...Agilent 86121A Front and Rear Panels 2 3 Agilent 86121A Front and Rear Panels ...
Page 25: ...2 4 Agilent 86121A Front and Rear Panels ...
Page 27: ...2 6 WDM Channel Analyzer Display The S N with Averaging display ...
Page 32: ...The Softkeys 2 11 The Setup menu ...
Page 33: ...2 12 The Softkeys The Disk menu The Printer menu ...
Page 35: ...2 14 Changing the Printer Paper Changing the Printer Paper ...
Page 37: ......
Page 191: ......
Page 205: ...7 14 Regulatory Information Declaration of Conformity ...
Page 239: ......