Agilent Technologies Agilent 7700 Series ICP-MS, Troubleshooting Manual

Page 1: ...Agilent ICP MS Interactive Troubleshooting tool for Plasma ignition problem Next Rev B 2017 January 20 ...

Page 2: ...riPump If you are using a special configuration such as LC GC integration or ISIS setup the instrument with standard configuration You have the Hardware Maintenance Manual for your instrument Some details of the operations are not in this tool You should refer to the manual Previous Next ...

Page 3: ...ent for detail of the steps Good example of situation Bad example of situation Did the ion lens test pass Questions are displayed in blue you need to click buttons such as or Based on your answer the tool will navigate you to next step Note Reference Good Bad Previous Next Yes No ...

Page 4: ...ment Status to display Instrument Status Pane If Main menu is not displayed press F10 key 2 Click the dropdown below and check the error number for errors that are generated at the date time of the attempt to ignite plasma 3 Are error numbers 1440 1445 or 1446 included in the latest errors Note Previous Yes No ...

Page 5: ...has been generated check if cooling water valve is open and chiller or heat exchanger is working correctly 2 If error 1445 or 1446 have been generated check if argon gas valve is open and remaining amount is enough 3 Did this solve the problem Yes No ...

Page 6: ...k timing when Plasma goes out 1 When did Plasma go out Not ignite at all Several seconds after ignition One to several minutes after ignition When Plasma Correction is going on 20 minutes or later after ignition ...

Page 7: ...heck condition of argon gas line condition 1 Are there any situations below Ar cylinder has been replaced recently Was there any work on Ar line recently Is the instrument used after a long time 1 month Yes No ...

Page 8: ...e 2 Do leak check on Ar line 3 Check specification of Ar gas to have 99 99 purity In case cylinder has been replaced 4 Try alternative source of Ar gas In case cylinder has been replaced and any alternatives are available 5 Does this fix the problem Yes No ...

Page 9: ...2 3 1 Isolate the torch and try to ignite 1 Block end of the torch with plastic film and try to ignite 2 Can it ignite Yes No ...

Page 10: ...ox and observe to check if there are situations below following instruction from the next page Damaged torch Damaged bonnet Damaged shield plate Damaged shield contact Non Agilent torch Dirty torch stand Wrongly assembled torch Previous Next ...

Page 11: ...2 4 2 Check torch box 2 Check torch Damaged torch or bonnet No image Bad Non Agilent torch No image Bad Previous Next ...

Page 12: ...2 4 3 Check torch box 3 Check if shield plate is damaged Good shield plate Damaged shield plate Good Bad Previous Next ...

Page 13: ... shield torch is correctly assembled Set the projection on torch in the hole of the shield plate Good Set the projection on torch in the notch of the holder Good Good contact between shield plate and shield contact Good Previous Next ...

Page 14: ...2 4 5 Check torch box 5 Check shield contact Shield contact in good condition Good Damaged shield contact Bad Previous Next ...

Page 15: ...2 4 6 Check torch box 6 Check torch stand Torch stand with clean contact Previous Next Good ...

Page 16: ...2 4 7 Check torch box 7 Is there any failure of torch shield plate shield contact and torch stand Previous Yes No ...

Page 17: ...2 5 1 Torch box issues cannot be fixed by customers 1 Are there any situations below Damaged torch Damaged shield contact Yes No ...

Page 18: ...2 6 1 Torch box issues can be fixed by customers 1 Are there any situations below Damaged bonnet Damaged shield plate Non Agilent torch Dirty torch stand Wrongly assembled torch Yes ...

Page 19: ...2 7 1 Fix torch box issues 1 Replace or maintain the parts 2 Did this fix the problem Yes No ...

Page 20: ...2 8 1 Check work coil shape 1 Check work coil shape Hardware Maintenance Manual Maintenance Torch area RF Coil 2 Any problem found Yes No Reference ...

Page 21: ...2 9 1 Fix work coil shape 1 Fix work coil shape Hardware Maintenance Manual Maintenance Torch area RF Coil 2 Did this fix the problem Yes No Reference ...

Page 22: ...2 10 1 Check cooling water 1 Does the cooling water have any additive substance such as antifreeze or antiseptic Yes No ...

Page 23: ...2 11 1 Check cooling water 1 Replace water with pure water 2 Did this fix the problem Yes No ...

Page 24: ...aintenance Manual Maintenance Torch area Torch Removal 2 Are there any situation below Cable for photo sensor is not correctly installed not inserted into the hole on torch stand Cable for photo sensor is damaged Reference Photo sensor cable installed not correctly Bad Yes No ...

Page 25: ...3 2 1 Check if photo sensor cable is damaged 1 Is the Cable for photo sensor damaged Yes No ...

Page 26: ...3 3 1 Check if photo sensor cable is damaged 1 Insert the cable to the hole 2 Did this fix the problem Photo sensor cable installed correctly Good Yes No ...

Page 27: ...Instrument Status to display Instrument Status Pane If Main menu is not displayed press F10 key 2 Click the dropdown below and check the error number for errors that are generated at the date time of the attempt to ignite plasma 3 Are error numbers 1118 or 1119 included in the latest errors Note Yes No ...

Page 28: ...ing cone 1 Check if sampling cone has a distorted or expanded orifice 2 Any trouble found Distortions of cones are subtle If it is not clear regard it as Yes Note Yes or not clear No Sampling cone in good condition Good ...

Page 29: ...4 3 1 Change sampling cone 1 Exchange sampling cone Hardware Maintenance Manual Maintenance Interface 2 Does this fix the problem Reference Yes No ...

Page 30: ...w Instrument Status to display Instrument Status Pane If Main menu is not displayed press F10 key 2 Click the dropdown below and check the error number for errors that are generated at the date time of the attempt to ignite plasma 3 Are error numbers 1124 or 1129 included in the latest errors Note Yes No ...

Page 31: ...mer cone 1 Check if skimmer cone has a distorted or expanded orifice 2 Any trouble found Distortions of cones are subtle If it is not clear regard it as Yes Note Yes or not clear No Skimmer cone in good condition Good ...

Page 32: ...4 6 1 Change skimmer cone 1 Exchange skimmer cone Hardware Maintenance Manual Maintenance Interface 2 Does this fix the problem Reference Yes No ...

Page 33: ...4 7 1 Isolate the torch and try to ignite 1 Block end of the torch with plastic film and try to ignite 2 Can it ignite Yes No ...

Page 34: ...4 8 1 Check usage of User Tune 1 Is User Tune function in use Yes No ...

Page 35: ...e parameters 1 Modify tune parameters in user tune like below Sampling Depth 8 Carrier Gas flow MicroMist 1 0L min MicroFlow 0 6L min Make Up Gas flow MicroMist 0L min MicroFlow 0 3L min 2 Does this fix the problem Yes No ...

Page 36: ...4 10 1 Re adjust User Tune parameters 1 Check if the new tune parameters give good sensitivity If not adjust tune parameters so that it gives enough sensitivity OK ...

Page 37: ...1 Check dilution gas connection 1 Check dilution gas connection Next Push dilution gas line into connector Confirm line is inserted into the bottom of connector Confirm nut has been tightened loose nut Bad ...

Page 38: ...5 2 1 Check dilution gas connection 2 Did this fix the problem Previous Yes No With the other end of the connector confirm connection in the same way ...

Page 39: ...6 1 1 Check spray chamber 1 Remove top cover of spray chamber chiller 2 Is the spray chamber filled with liquid Spray chamber filled with liquid Bad Yes No ...

Page 40: ...6 2 1 Drain spray chamber 1 Pull out drain tube and drain liquid from the spray chamber Next ...

Page 41: ...anual Maintenance Torch area Torch Removal 3 Attach the torch again Hardware Maintenance Manual Maintenance Torch area Torch Installation 4 Check and fix drain tube Hardware Maintenance Manual Maintenance Peristaltic Pump Area Peristaltic Pump Tubing Installation Reference Reference OK Previous Reference ...

Page 42: ...nstrument Status to display Instrument Status Pane If Main menu is not displayed press F10 key 2 Click the dropdown below and the check error number for errors that are generated at the date time of the attempt to ignite plasma 3 Are error numbers 1440 1445 or 1446 included in the latest errors Note Yes No ...

Page 43: ...has been generated check if cooling water valve is open and chiller or heat exchanger is working correctly 2 If error 1445 or 1446 has been generated check if argon gas valve is open and remaining amount is enough 3 Did this solve the problem Yes No ...

Page 44: ...ir leak check 1 Check carrier gas connection Push carrier gas line into connector Push carrier gas line into connector In case of glass nebulizer Push connector toward nebulizer In case of glass nebulizer Next ...

Page 45: ...7 1 2 Air leak check Check if ferrule is correctly installed In case of PFA nebulizer loose nut Tighten the nut if it is loose In case of PFA nebulizer Bad Previous Next ...

Page 46: ...7 1 3 Air leak check 2 Check makeup gas connection Push makeup gas line into connector Previous Next Confirm line is inserted into the bottom of connector Confirm nut has been tightened loose nut Bad ...

Page 47: ...7 1 4 Air leak check 3 Check loose nebulizer Previous Next loose nut Bad Not inserted to the end Bad Correctly installed nebulizer Good ...

Page 48: ...7 1 5 Air leak check 4 Check loose spray chamber cap 5 Did this fix the problem Check that the cap is not loose Previous Yes No ...

Page 49: ...8 1 1 Check rotary pump 1 Check and Maintain rotary pump Hardware Maintenance manual Maintenance Maintaining Other Parts Reference Yes No ...

Page 50: ...9 1 End of procedure Close this window Return to top ...

Page 51: ...9 2 End of procedure To solve the problem an engineer from Agilent is needed Please contact Agilent using the link below http www agilent com en us contact us page Close this window Return to top ...