N5101-90001 13
Troubleshooting
The Found New Hardware wizard is not displayed
If an N5101A Baseband Studio PCI card was previously installed, you may see a slightly different dialog from the New
Hardware Detected wizard. If this happens, select the file N5101A.sys from the driver directory on the Baseband Studio
CD, rather than the N5101A.inf file.
No Prompt for the N5101A Baseband Studio PCI card driver
If you are not prompted for the N5101A Baseband Studio card driver, turn off the PC and ensure that the PCI card is
securely seated in its slot. Reboot the PC, and log on using an account with administrative privileges.
N5101A Baseband Studio PCI card does not appear in the IO Config utility Select an N5101A List
Ensure that all N5101A Baseband Studio PCI cards are installed correctly:
1.
On the PC desktop, right-click the My Computer icon.
2.
Select
Properties
.
3.
Click the
Hardware
tab.
4.
Click
Device Manager
.
Under Agilent Technologies Test & Measurement Devices, you should see at least one Agilent N5101A listed.
5. Right-click an Agilent Technologies N5101A icon and select
Properties
.
In the Device status area, you should see the message, “This device is working properly.” If not, the
N5101A Baseband Studio PCI card is probably not seated properly in the PC.
N5101A PCI Card-PC Installation Compatibility Issues
•
PCI Long Card
Some PCs will have front card guides in the plane of the N5101A PCB which will support the front edge of the
metal extension plate on the N5101A card. These front card guide slots will be about 305 mm (12 inches) from the
rear card mounting surface and in line with the PCI connector. The N5101A PCB with the installed front metal
plate is compliant with the PCI long card specification. The overall card length is 312 mm (12.283 inches).
•
ISA Long Card
Some PCs will have ISA-compliant front card guides. These ISA front card guide slots will be about 335 mm
(13 inches) from the rear card mounting surface and offset from the plane of the N5101A PCB and PCI connector
by 14.27 mm (0.562 inches). An ISA retainer (an adaptor with two mounting screws) must be installed onto the
N5101A metal extension plate to support the front of the card.
•
PC Slot Too Short for N5101A PCI Card
The N5101A front metal extension plate may be removed. If the PC slots are still too short, a PC with PCI or ISA
long card compliant slots is recommended.
