SureScan System User Guide
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File locations
The SureScan Microarray Scanner System uses the following folders:
Scan Control program files (installation folder)
C:\Program Files (x86)\Agilent\ScanControl
Log files
C:\ProgramData\Agilent\MicroarrayScanner\Logs
Scanned image files (default – otherwise as set in Scan Control Settings)
D:\ScanData
Scanned image files (in case of failure to find a network storage location)
If the Default Scan Data Folder set in Tools > Settings is not available, the program performs the
following actions:
•
Posts an error message in the Status Log
•
Clears the Default Scan Data Folder set in
Tools > Settings
•
Sets the Output Folder in the Slot Table to C:\ProgramData\Agilent\MicroArrayScanner\Temp
System error messages
This section explains how to use error messages and error logs generated by the SureScan
Microarray Scanner System.
Hardware monitoring
The scanner continuously monitors internal temperatures and fan speeds, as well as fault
conditions on many subsystems.
•
If the monitored parameters reach warning levels, a message is displayed in the status log, and
the instrument goes into a “scanning suspended” state. In this state, the currently running scan
finishes, but no new scan starts.
•
If the monitored parameters reach alarm levels, the instrument immediately stops scanning,
and reduces its power consumption as much as possible.
To display details of the fault that shut down the instrument, in the Scan Control program, click
Tools > Show Recent Errors
.
