RATTLER TS35-640/TS50-640
USER MANUAL
27
the Customer; AGM Global Vision’s obligations under this Agreement extend
solely to the Customer. AGM Global Vision’s liability hereunder for damages,
regardless of the form or action, shall not exceed the fees or other charges paid
to AGM Global Vision by the customer or customer’s dealer. AGM Global Vision
shall not, in any event, be liable for special, indirect, incidental, or consequential
damages, including, but not limited to, lost income, lost revenue, or lost profit,
whether such damages were foreseeable or not at the time of purchase, and
whether or not such damages arise out of a breach of warranty, a breach of
agreement, negligence, strict liability, or any other theory of liability.
4.1.3 PRODUCT REGISTRATION
In order to validate the warranty on your product, the customer must complete
and submit AGM Global Vision PRODUCT REGISTRATION FORM on our website
(www.agmglobalvision.com/customer-support).
4.1.4 OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, the End-user (Customer) must notify
the AGM Global Vision service department via e-mail. Send any requests to
support@agmglobalvision.com
to receive a Return Merchandise Authorization
number (RMA). When returning any device, please take the product to your
retailer, or send the product, postage paid and with a copy of your sales
receipt, to AGM Global Vision’s service center at the address listed above. All
merchandise must be fully insured with the correct postage; AGM Global Vision
will not be responsible for improper postage or merchandise that becomes
lost or damaged during shipment. When sending product back, please clearly
write the RMA# on the outside of the shipping box. Please include a letter
that indicates your RMA#, the Customer’s Name, a Return Address, reason
for the return, contact information (valid telephone numbers and/or an e-mail
address), and proof of purchase that will help us to establish the valid start date
of the warranty. Product merchandise returns that do not have an RMA# listed
may be refused, or a significant delay in processing may occur. Estimated
Warranty service time is 10-20 business days. The End-user/Customer is
responsible for postage to AGM Global Vision for warranty service. AGM Global
Vision will cover return postage/shipping after warranty repair to the End-user/
Customer only if the product is covered by the aforementioned warranty. AGM
Global Vision will return the product after warranty service by domestic UPS
Ground service and/or domestic mail. Should any other requested, required, or
international shipping methods be necessary, the postage/shipping fee will be
the responsibility of the End-user/Customer.
For service, repair or replacement, please contact:
AGM Global Vision, LLC
173 West Main Street
PO Box 962
Springerville, AZ 85938
Tel. 928.333.4300
support@agmglobalvision.com
www.agmglobalvision.com
