Warranty
The warranty period shall commence from the day delivery was made to the retail
customer, or from the day the retail customer collected the bike from the retailer
Warranty period for the electric bicycle and specified parts of battery (case, lock,
BMS, charger) is 2 years.
Minimum working lifetime of battery cells is 1 2 months. Capacity step down more
than 30% within this period is covered by warranty only. Battery cells problems
claimed after 1 2 months from bike purchase can not be dealt under warranty.
Exeptions to warranties:
1 . Damage resulting from misuse, not maintaining the bicycle or not following the
guidelines within this user guide.
2. Accidental or deliberate damage.
3. Damage due to private repair or alteration by user or unauthorised service centre.
4. Spare parts and components worn in normal use (tires, brake pads, chain, etc.).
5. Failure to produce invoice or proof of purchase.
Warranty problem must be claimed at the your retailer or AGOGS service centers
immediately. If failure is covered by our guarantee the part will be repaired or
replaced within 30 days from date of claim. In exceptional circumstances we may
Summary of Contents for Barack
Page 1: ...ELECTRIC BIKE USER GUIDE...
Page 10: ...Electric bike components...
Page 46: ...Service comments...
