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11. TROUBLESHOOTING
WARNING: TROUBLESHOOTING SHOULD ONLY BE CARRIED OUT BY AIDACARE
AUTHORISED SERVICE TECHNICIANS WHO ARE TRAINED IN SERVICING THE
ELECTRICAL AND MECHANICAL FEATURES OF THE PATIENT Stander.
The following is a guideline only to general troubleshooting.
Before carrying out any troubleshooting:
• CHECK TO ENSURE the RED emergency stop button is NOT pushed in.
• CHECK TO ENSURE maintenance procedures have been followed.
• CHECK TO ENSURE all lead connections are secure.
• CHECK TO ENSURE the battery is fully charged.
PROBLEM
POTENTIAL FAULT
ACTION
Warning alarm can be heard
in control unit
Battery is discharged
Battery may be faulty
Recharge battery
Replace battery
Power LED on charger does
not illuminate
Not connected to power
Fuse blown
Faulty Charger
Check plugged in to power
point and switched on
Replace fuse
Repair or replace charger
Actuator not running/no click
heard from control unit when
buttons pressed
Faulty control unit
Faulty handset
Repair or replace control unit
Actuator not running but
control unit clocks when
buttons pressed
Actuator plug not inserted
fully into control unit
Faulty actuator
Faulty control unit
Check plugs are completely
inserted into control unit ports
Repair or replace actuator and
or control unit
Actuator not lifting properly or
running slowly
Discharged or faulty battery
Weight in excess of safe
working load (SWL)
Faulty actuator
Recharge or replace battery
Repair or replace actuator
No clicking in control box
when buttons pressed
Emergency stop button
pressed
Battery completely discharged
Battery fuse faulty
Faulty control unit
Release emergency stop
button
Recharge battery
Repair or replace control unit
Actuator only works in one
direction
Faulty handset
Faulty control unit
Emergency lower release
activated
Repair or replace handset
Repair or replace control unit
Check emergency actuator
release is reset
