13
Troubleshooting
The filters should be cleaned or replaced when filled with dust.
Problem
Solution
No air comes out from the outlet
Please check whether the product is
turned on and connected to the power
supply
Outlet airflow is significantly weakened
than before
The filters are dirty and they need to be
cleaned or replaced. You can slightly
shake the filters to remove the dust and
other objects on it.
The filters packaging bag is not
removed .Please remove the filter
packaging bag.
The air quality is not significantly
improved after long run of the machine
Check the filter layers installation
sequence
Filters are worn out, you need to replace
all the filters.
The filters should be exposed to the
sunlight periodically
When should I replace the filters
Activated Carbon Filter: the surface is
dirty and fades in color. The tiny hole of
the cold catalyst is blocked by dust or the
color of the active carbon has obviously
changed. Life time: 8-12 months.
HEPA filter: The white HEPA changes to
yellow, black, or mildew. Life time: 6
months.(Maximum)
Remarks: The filter life span is
determined by the environment air
quality and duration used.
Quality indicator light shine
Remind to replace the filters, operate
according to the instruction
