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Limited Warranty
AIRAYA CORP
Limited Warranty:
AIRAYA warrants all its products to be free of manufacturing
defects in workmanship and materials, under normal use and service, for the
applicable warranty term. All AIRAYA products carry a standard 90-day limited
warranty from the date of purchase from AIRAYA or its Authorized Reseller. AIRAYA
may, at its own discretion, repair or replace any product not operating as warranted
with a similar or functionally equivalent product, during the applicable warranty term.
The standard limited warranty can be upgraded to a two-year warranty by registering
new products within 30 days of purchase from AIRAYA or its Authorized Reseller.
Registration can be accomplished via the enclosed product registration card or online
via the AIRAYA web site. Failure to register will not affect the standard limited
warranty. The two-year warranty covers a product during the Life of that Product,
which is defined as the period of time during which the product is an ‘Active’ AIRAYA
product. A product is considered to be ‘Active’ while it is listed on the current AIRAYA
price list. As new technologies emerge, older technologies become obsolete and
AIRAYA will, at its discretion, replace an older product in its product line with one that
incorporates these newer technologies. At that point, the obsolete product is
discontinued and is no longer an ‘Active’ AIRAYA product.
All products that are replaced become the property of AIRAYA. Replacement products
may be either new or reconditioned. Any replaced or repaired product carries either a
30-day limited warranty or the remainder of the initial warranty, whichever is longer.
AIRAYA is not responsible for any custom software or firmware, configuration
information, or memory data of Customer contained in, stored on, or integrated with
any products returned to AIRAYA pursuant to any warranty. Products returned to
AIRAYA should have any customer-installed accessory or add-on components removed
prior to returning the product for replacement. AIRAYA is not responsible for these
items if they are returned with the product.
Customers must contact AIRAYA for a Return Material Authorization number prior to
returning any product to AIRAYA. Proof of purchase may be required. Any product
returned to AIRAYA without a valid Return Material Authorization (RMA) number
clearly marked on the outside of the package will be returned to customer at
customer’s expense. Customers are responsible for all shipping charges from their
facility to AIRAYA. AIRAYA is responsible for return shipping charges from AIRAYA to
customer.
