11
PROBLEM
SOLUTION
Unit does not turn on
• Check that unit is plugged in and outlet has
power.
• Check that unit is turned on.
Humidifier is not putting out
enough vapor
• Insufficient water in tank. Refill tank.
• Ensure unit is on level surface, not inclined.
• Check that water tank is installed onto base
correctly.
• Check that output is set to correct level.
• Make sure nebulizer is not damaged.
Red “CLEAN” indication appears
on display.
• Clean the nebulizer and water tank according
to instructions on page 9.
Strange smell coming from unit
• First time use, this is normal and will dissipate
shortly.
• The humidifier may be growing bacteria. Clean
unit according to maintenance instructions on
page nine.
•
Nebulizer
may be dirty. Unplug unit and clean
the
nebulizer
as described on page nine.
Water is leaking from unit
• The water cap is not securely tightened.
• The water tank is not situated correctly on the
base.
• The unit has been moved or jostled, allowing
water to spill.
White dust appears on surfaces
near humidifier
• Often the result of using softened water. Use
non-softened water.
• Remove and replace demineralization cartridge.
• If it continues, change to filtered or distilled
water.
TROUBLESHOOTING
FOR HELP, CALL 1.800.547.3888 OR VISIT AIRCAREPRODUCTS.COM
