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If a shipment is received with visible damage, be certain to make a notation on the delivering
carrier’s receipt and have their agent confirm the damage on your receipt. Otherwise, the
damage claim may be refused.
If concealed damage or pilferage is discovered, notify the carrier immediately and retain the
entire shipment intact for inspection. Interstate Commerce Commission rules require that the
claim be filed with the carrier within 15 days of delivery.
NOTE: Do not return any materials without authorization from AirClean
®
Systems.
Products returned without prior authorization will not be accepted. AirClean
®
Systems
and its dealers are not responsible for shipping damage. The recipient must file
claims directly with the freight carrier. If authorization has been received to return this
product, by accepting this approval, the user assumes all responsibility and liability
for biological and chemical decontamination and cleansing. AirClean
®
Systems reserves
the right to refuse delivery of any products which do not appear to have been properly
cleaned and/or decontaminated prior to return.
SHIPPING CLAIMS