8. Troubleshooting
AirLive NAS-235
User’s Manual 82
Check the network Bindings:
Ensure the TCP/IP protocol is bound to your Network card (NIC).
Select your Network card, click
Properties
, and then the
Bindings
tab. If TCP/IP is not bound (checked), check it.
Ensure the
TCP/IP -> Network card
entry is bound to the
Client for
Microsoft Networks
service.
Select the
TCP/IP
entry for your Network Card, click
Properties
,
and then the
Bindings
tab. If
Client for Microsoft Networks
is not
bound (checked), check it.
If you don't have a router, check that your IP Address is compatible
with the NAS Server's. This means it needs to be from the same
address range (e.g. 192.168.0.1 to 192.168.0.254) and using the
same
Subnet Mask
(e.g. 255.255.255.0)
If you DO have a router, check that your
Gateway IP Address
is set
correctly. Ask your LAN administrator for the correct value.
Problem 3
When I click on an NAS folder icon in
Network Neighborhood
, I get
prompted for a password.
Solution 3
This can happen in the following situations:
The Logon name you used on your PC is recognized by the NAS,
but the password is not. Simply enter your NAS password, or make
your Windows password the same as the NAS password.
The logon name you used on your PC is NOT recognized by the
NAS, and was converted to
guest
, with
guest
access rights. Ask the
NAS Administrator to create a
user name
for you. (Use the same
name as on your PC.)
You do NOT have access permission for this share.
Ask the NAS Administrator to grant you access.
Note
: Windows uses the
Computer name
, as shown on
Control Panel
- Network - Identification
, as the default
Logon Name
. But you can
create a new Windows logon name by merely entering a new name
and password at the Logon prompt.
