5. Appendix
AirLive PoE-2600HD/
WN-2600HD User’s Manual
84
Appendix B: Troubleshooting & Frequently Asked Questions
Question
Answer or Resolution
Features
The video and audio
codec is adopted in
the device.
The device utilizes H.264, MPEG4 and JPEG triple
compression to providing high quality images. Where
H.264 and MPEG4 are standards for video compression
and JPEG is a standard for image compression.
The audio codec is defined as AMR for 3GPP and
G.711/G.726 for RTSP streaming.
The maximum number
of users accesses the
device simultaneously.
The maximum number of users is limited to 20.
However, it also depends on the total bandwidth
accessed to this device from clients. The maximum data
throughput of the device is around 20~25Mbps for UDP
mode and 10Mbps for HTTP mode. Therefore, the
actual number of connected clients is varying by
streaming mode, settings of resolution, codec type,
frame rate and bandwidth. Obviously, the performance
of the each connected client will slow down when many
users are logged on.
The device can be
used outdoors or not.
The device is not weatherproof. It needs to be equipped
with a weatherproof case for outdoors using. However,
equipped with a weatherproof case might disable the
audio function of the device.
Install this device
Status LED does not
light up.
• Check and confirm that the DC power adaptor,
included in packaged, is used. Secure the power
connector and re-power it on again.
• If the problem is not solved, the device might be faulty.
Contact your dealer for further help.
The network cabling is
required for the
device.
The device uses Category 5 UTP cable allowing 10
and/or 100 Base-T networking.
The device will be
installed and work if a
firewall exists on the
network.
If a firewall exists on the network, port 80 is open for
ordinary data communication. The HTTP port and RTSP
port need to be opened on the firewall or NAT router.
The username and
Username =
admin
and Password =
airlive
.
