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CONTENTS 

 

1. INTRODUCTION ........................................................................................................................................ 3

 

1.1  Features .......................................................................................................................................... 4

 

1.2  Packing List ..................................................................................................................................... 4

 

1.3  Product Views ................................................................................................................................. 5

 

1.4  PC System Requirements ............................................................................................................... 6

 

1.5  Hardware Installation ....................................................................................................................... 6

 

2. INSTALLATION AND SETTINGS ................................................................................................................ 7

 

2.1 Network Connection .......................................................................................................................... 7

 

2.2 Browser Settings (For IE only) ........................................................................................................... 8

 

2.3 UPnP Service .................................................................................................................................... 9

 

2.4 IPCam IP Address Search Tool (for IE browser only) ....................................................................... 10

 

2.5 Install the OCX ActiveX (For IE only) ................................................................................................ 11

 

3. SOFTWARE OPERATION ........................................................................................................................ 13

 

3.1 Functions ......................................................................................................................................... 15

 

3.2 For Live Video (for IE browser) ........................................................................................................ 16

 

4. PARAMS SETTINGS ................................................................................................................................ 25

 

4.1 Device Info. ...................................................................................................................................... 25

 

4.2 Video Info......................................................................................................................................... 26

 

4.3 Audio Settings .................................................................................................................................. 28

 

4.4 Motion Detection .............................................................................................................................. 29

 

4.5 Alarm Settings .................................................................................................................................. 33

 

4.6 Basic Network Settings .................................................................................................................... 36

 

4.7 Wireless Lan Settings ...................................................................................................................... 44

 

4.8 UPNP Settings ................................................................................................................................. 45

 

4.9 PTZ Settings .................................................................................................................................... 46

 

4.10 User Manage ................................................................................................................................. 47

 

4.11 Log ................................................................................................................................................. 49

 

4.12 Date Time Settings ........................................................................................................................ 50

 

4.13 Multi-Device Settings for IE browser .............................................................................................. 51

 

4.14 Mail Service Settings ..................................................................................................................... 52

 

4.15 FTP Service Settings ..................................................................................................................... 54

 

4.16 SD Card Info. ................................................................................................................................. 55

 

4.17 Local Settings for IE browser ......................................................................................................... 57

 

4.18 System Tool ................................................................................................................................... 57

 

5. PLAYBACK for IE browser only ................................................................................................................ 59

 

6. FREQUENTLY ASKED QUESTIONS ....................................................................................................... 62

 

7. SPECIFICATIONS .................................................................................................................................... 67

 

8. OBTAINING TECHNICAL SUPPORT ....................................................................................................... 68 

Summary of Contents for XX39A

Page 1: ...Indoor Wireless Wired IP Network Camera with H 264 image compression Model XX39A User Manual ...

Page 2: ...o for IE browser 16 4 PARAMS SETTINGS 25 4 1 Device Info 25 4 2 Video Info 26 4 3 Audio Settings 28 4 4 Motion Detection 29 4 5 Alarm Settings 33 4 6 Basic Network Settings 36 4 7 Wireless Lan Settings 44 4 8 UPNP Settings 45 4 9 PTZ Settings 46 4 10 User Manage 47 4 11 Log 49 4 12 Date Time Settings 50 4 13 Multi Device Settings for IE browser 51 4 14 Mail Service Settings 52 4 15 FTP Service Set...

Page 3: ...vity and a powerful web server to bring clear pictures to your Desktop from anywhere on your local network or over the Internet The main function of the camera is to transmit remote video over IP network The high quality video image can be transmitted with 30fps speed on the LAN WAN by using H 264 MJPEG compression technology It is based on the TCP IP standard build in WEB server which supports In...

Page 4: ...s to visit by IE Supports wireless network WI FI 802 11 b g n Supports Dynamic IP DDNS and UPNP LAN and Internet ADSL Cable Modem Gives an alarm in case of motion detection Supports image snapshot Supports multiple protocols TCP IP HTTP DNS DHCP PPPoE SMTP FTP SSL TFTP NTP ARP RARP NFS RTSP RTP RTCP Supports WEP WPA WPA2 encryption Supports IE Firefox Safari and Google chrome browsers 1 2 Packing ...

Page 5: ...5 1 3 Product Views 1 3 1 Rear View 1 3 2 Bottom View ...

Page 6: ...1 Install the Wi Fi antenna 2 Plug the power adaptor into the camera and into an AC outlet 3 Plug the network cable into the camera and router switch 4 It takes approx 30 seconds to boot up the camera then you will find the IP address from IP Camera Tool Figure 21 5 5 When the power is on and the network cable is connected the green LED on the rear panel will stay on The yellow LED will keep flash...

Page 7: ...72 16 0 0 172 31 255 255 Category C 192 168 0 0 192 168 255 255 Intranet Connection The IP camera and your computer device should be under the same network environment and both of the IPs should be under the same subnet pictured as below Figure 1 0 Extranet Connection there are 2 ways as below 1 IP camera connects to the Internet via a router here camera s IP is a private IP client needs to connec...

Page 8: ...cally after signing in Steps as below 1 Close the firewall of your computer 2 Change the ActiveX settings IE browser Tool Internet Options Security Custom Level ActiveX control and Plug ins all the ActiveX options set to be Enable Especially Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins Figure 1 3...

Page 9: ...anti virus software and try again 2 3 UPnP Service UPnP could help you to find your camera s IP more quickly For Window XP from Control Panel Add or remove applications Add or remove Windows component Network service Detailed data UPnP users interface the factory default settings is disabled Enable it then it can allow your operating system to support UPnP Alternatively you can also click Start me...

Page 10: ...archIPCam exe to find IP address of LAN Figure 1 5 Step 2 Double click Search IPCam on your desktop the camera s IP MAC address will be displayed If you want to search again click Search Figure 1 6 Step 3 Double click the IP address of your camera to enter the login interface ...

Page 11: ...e there is no need to install the ActiveX control see below The default IP address for each camera is 192 168 1 155 You can run the browser and input the IP address directly into your browser to login to the camera NOTE If the IP segment of the computer is different from the camera such as 192 168 0 xx please change the IP segment of the computer s to the same as camera s such as 192 168 1 xx then...

Page 12: ...12 Figure 1 8 ...

Page 13: ...se your desired language input correct user name and password then click Login User name admin Password leave blank i e no password Figure 1 9 Choose languages here For mobile phone login For OCX installation IE only Click to login the IE interface as below Figure 2 0 ...

Page 14: ...assword Figure 2 1 Choose the login mode QuickTime Choose QuickTime login to the camera directly if there is prompt for installing the QuickTime player just download and install it Sever Push For Firefox Chrome or Safari browser VLC If you use VLC should download the VLC player first During the VLC installation you must enable Mozilla plug in as the picture shows below Figure 2 2 ...

Page 15: ...gure 2 3 3 1 Functions 3 1 1 Three main functions For IE Figure 2 4 Live video Click it back to live video window from Playback or Params settings Playback Click to query and playback the video files Details see 5 Playback Params Settings Setting the camera s parameters Details see 4 Params settings ...

Page 16: ...n color can hear the live audio from camera via PC if audio is ON Click it again will stop listen function Talk Click it to enable talk function the icon will change to green color can talk between PC and camera if audio device connected Click it again will stop talk function Capture Click to take snapshot the picture be saved in the PC to its appointed path as JPG format and pop up the prompt as ...

Page 17: ... and Flip Figure 2 9 OSD Means On Screen Display OSD Color Including Disabled Black Red Green Blue Purple Gray Silver Yellow Olive Turquoise White Light Blue etc Figure 3 0 Frequency Including 50HZ 60HZ Outdoor 50HZ 60HZ for the users who use 50HZ 60HZ frequency outdoor for the users who want to use this camera to monitor an outdoor environment through a window NOTE The camera should only be used ...

Page 18: ...de down for example Full Screen Click it shift to full screen mode double click left mouse or click the icon on the left bottom to exit full screen mode 3 3 Live Video for Safari Chrome Firefox 3 3 1 TOP Menu For QuickTime Mode Figure 3 3 Capture Click to take snapshot the picture be saved in the PC to its appointed path as JPG format will pop up the snapshot right click the picture to save it OSD...

Page 19: ...HZ 60HZ for the users who use 50HZ 60HZ frequency outdoor for the users who want to use this camera to monitor an outdoor environment through a window NOTE The camera should only be used in an indoor environment Figure 3 6 Mirror and Flip Mirror Select this checkbox to see a mirror image Uncheck it to go back to normal Flip Select this checkbox to flip the image upside down Uncheck it to go back t...

Page 20: ...isplay Click it will back to the true size Capture Click to take a snapshot the picture will be saved to your PC to its appointed path in JPG format it will pop up the snapshot right click the picture to save it OSD Settings Click it will pop up the OSD settings interface including OSD Color Frequency Image Mirror and Flip 3 4 Left Side Menu 3 4 1 Left Side Menu For IE browser There are some basic...

Page 21: ... up right down left down right etc Figure 4 0 Set Preset It supports 9 preset positions First control the camera to rotate to the special position you need to set click Set Preset button it will pop up a dialog frame Figure 4 0 choose any number 1 9 Call Preset It supports 9 preset positions If you want to monitor an important area quickly and precisely just click Call Preset Position button it wi...

Page 22: ...n the frame will change to red color Click this one you can view 9 Channels of cameras that are connected from CH1 to CH9 Move the mouse to the icon the frame will change to red color NOTE If you want to view 4 9 channels you should set the Multi Device firstly See section 4 13 Multi Device Settings Figure 4 2 PTZ speed set value from 1 to 100 click the icon it will change back to the factory sett...

Page 23: ...evice 3 4 2 Left Side Menu for Safari Chrome Firefox There are some basic operation icons listed on the left side menu as below Figure 4 4 PT Control Set Pan Tilt as upward downward leftward rightward up left down left up right down right etc Center Click this icon the camera will pan tilt then stop at the center Normally it will rotate 1 rotation Up Click this icon camera will move up you can cli...

Page 24: ...mber camera will record the last position setting only Cruise Preset cruise camera can cruise according to the different presets you set Click this icon the camera will rotate up and down i e vertical tilt click to stop it Click this icon the camera will rotate left and right i e horizontal pan click to stop it Click this icon IO output Switch ON Click to set it OFF Figure 4 6 PTZ speed set value ...

Page 25: ...ch as Device ID Device Client Device Host Description IP Address UPNP Status DDNS Status etc Default device name is IP Camera users can change the camera s description here picture as below 4 1 2 For IE camera will show as below Figure 4 7 4 1 3 For Safari Chrome Firefox camera will show like picture as below Figure 4 8 ...

Page 26: ...26 4 2 Video Info Click Video Info to enter the interface as below 4 2 1 For IE Camera will show as below Figure 4 9 4 2 2 For Safari Chrome Firefox camera will show as below Figure 5 0 ...

Page 27: ...d be Auto or from 1 fps to 30 fps Real time If the network situation is not ideal you can reduce the frame rate to control the coding rate make the moving pictures smoother Bit Rate Higher bite rate means better quality images but takes more bandwidth so adjust the settings according to the actual bandwidth available The range of bit rate from 128 Kbps 4 Mbps For IE camera will show as below Figur...

Page 28: ...or Safari Chrome Firefox camera will show as below Figure 5 4 NOTE When the device runs only can select Bit Rate or Image Quality either 4 3 Audio Settings Click Audio Settings to enter the interface 4 3 1 For IE camera will show as below Figure 5 5 ...

Page 29: ...m output unselect to stop SD Card Record Select it to enable record to SD card unselect to stop Send E mail Select it to enable E mail alert function unselect to stop Mail service details see 4 14 FTP Upload Select it to enable FTP upload function unselect to stop FTP details see 4 15 Click Save to save all the settings Click Update to refresh the settings 4 4 1 Motion Detection settings for IE br...

Page 30: ...deo area to set the detection zone and save it supports 3 areas Figure 5 8 Detect All Setting the whole video window as the motion detect armed zone Clear Clear all armed zone Motion Detection Set motion detection armed function ON OFF Figure 5 9 Sensitivity Set detection sensitivity as Low Middle High Higher Highest Figure 6 0 Alarm Duration Set each alarm duration can be forever 5s 10s 15s 30s 6...

Page 31: ...These are actions optional for motion detection Figure 6 2 4 4 2 Motion Detection Settings for Safari Chrome Firefox Click Motion Detection to enter the interface Figure 6 3 Motion Detection Set motion detection armed function ON OFF ...

Page 32: ...t detection sensitivity as Low Middle High Higher Highest Figure 6 5 Alarm Duration Set each alarm duration can be Forever 5s 10s 15s 30s 60s Figure 6 6 Linkage with Alarm These are actions optional for motion detection Figure 6 7 ...

Page 33: ... service details see 4 14 FTP Upload Select it to enable FTP upload function unselect to stop FTP details see 4 15 Click Save to save all the settings Click Update to refresh the settings 4 5 1 Alarm Settings for IE Click Alarm Settings to enter the interface Figure 6 8 External Alarm Set external alarm function ON OFF Figure 6 9 Alarm Duration Set external alarm output duration Relay close time c...

Page 34: ...t Figure 7 1 Alarm Input Set alarm input ON OFF it supports NO NC external alarm device choose the correct mode to make sure it works well it refers to the I O pin6 Input2 and pin7 Input1 Figure 7 2 Action with Alarm These are actions optional for external alarm triggered Figure 7 3 ...

Page 35: ...i Chrome Firefox Click Alarm to enter the interface Figure 7 4 External Alarm Set external alarm function ON OFF Figure 7 5 Alarm Duration Set external alarm output duration Relay close time can be Forever 5s 10s 15s 30s 60s Figure 7 6 ...

Page 36: ... optional for external alarm triggered Figure 7 9 4 6 Basic Network Settings Click Basic Network Settings to enter the interface Media Port Default is 38401 Web Port Default is 80 Mobile Port Default is 2012 RTSP Port Default is 554 IP Address Set the IP address of camera Subnet Mark Default is 255 255 255 0 Gateway Set the gateway of IP camera If the camera connects to an extranet via a router th...

Page 37: ...37 4 6 1 For IE camera will show as below Figure 8 0 4 6 2 For Safari Chrome Firefox camera will show as below Figure 8 1 Network Type There are three modes Static Address DHCP PPPoE ...

Page 38: ... IE camera will show as below Figure 8 2 For Safari Chrome Firefox camera will show as below Figure 8 3 4 6 1 Static Address Set network parameters manually 4 6 1 1 For IE camera will show as below Figure 8 4 ...

Page 39: ...refox camera will show as below Figure 8 5 4 6 2 DHCP Choose DHCP the camera will get IP address automatically 4 6 2 1 For IE camera will show as below Figure 8 6 4 6 2 2 For Safari Chrome Firefox camera will show as below Figure 8 7 ...

Page 40: ...TSP Port Default is 554 NOTE Don t change the Media Port Web Port Mobile Port RTSP Port if not necessary 4 6 3 PPPoE Set parameters here to enable PPPoE function 4 6 3 1 For IE camera will show as below Figure 8 8 4 6 3 2 For Safari Chrome Firefox camera will show as before Figure 8 9 ...

Page 41: ...the Media Port Web Port Mobile Port RTSP Port if not necessary For IE camera will show as below Figure 9 0 For Safari Chrome Firefox camera will show as below Figure 9 1 DNS Server Set DNS server MAC Address MAC address of the IP Camera If you don t know Subnet Mask Gateway DNS Server Please check the Local Area Connection Status of your computer it contains all this information steps as below 1 C...

Page 42: ...42 Figure 9 2 Figure 9 3 If you don t know the DNS Server you can set it the same as Gateway ...

Page 43: ... such as factory DDNS or third party DDNS server provider DDNS User Registered user name from DDNS server If you use factory DDNS it can t be modified DDNS Password Registered password from DDNS server If you use factory DDNS it can t be modified DDNS Host Name Domain name set by user If you use factory DDNS it can t be modified For the third party DDNS you have to register an account first keep t...

Page 44: ...44 4 7 Wireless Lan Settings Click Wireless Lan Settings to enter the interface 4 7 1 For IE camera will show as below Figure 9 6 4 7 2 For Safari Chrome Firefox camera will show as below Figure 9 7 ...

Page 45: ...i Fi encryption mode settings should be the same as your Wi Fi router and different encryption has different authentication menu 4 8 UPNP Settings Click UPNP Settings to enter the interface 4 8 1 For IE camera will show as below Figure 9 8 4 8 2 For Safari Chrome Firefox camera will show as below Figure 9 9 Enable UPNP Set UPNP function ON OFF Select it to enable UPNP then the camera will do port ...

Page 46: ...46 4 9 PTZ Settings Click PTZ Settings to enter the interface 4 9 1 For IE camera will show as below Figure 10 0 4 9 2 For Safari Chrome Firefox camera will show as below Figure 10 1 ...

Page 47: ...uld control the PTZ remotely Protocol Support PELCO D PELCO P PTZDSCP LILIN MINKING Baud Rate Support 1200 2400 4800 9600 19200 Address It should be the same address of the device connected Reversal Click it to enable Mirror Click it to enable 4 10 User Manage Click User Manage to enter the interface 4 10 1 For IE camera will show as below Figure 10 2 ...

Page 48: ...igure 10 4 Super Administrator Every device has a super administrator it has the highest permission can set all the parameters Administrator Lower permission than super administrator it can set most of the parameters except adding or editing other administrator accounts Operator Lower permission than administrator can do some operation such as pan tilt control and set some parameters Visitor The l...

Page 49: ...g to enter the interface 4 11 1 For IE camera will show as below Figure 10 5 4 11 2 For Safari Chrome Firefox camera will show as below Figure 10 6 Record user information including account date time visitor IP address etc ...

Page 50: ...er the interface 4 12 1 For IE camera will show as below Figure 10 7 4 12 2 For Safari Chrome Firefox camera will show as below Figure 10 8 Date Time Display the current date and time Time Zone Set the current time zone Time Mode Can choose PC Time or NTP Time ...

Page 51: ...NTP Server Choose the relevant NTP sever when set time mode as NTP Time 4 13 Multi Device Settings for IE browser Note Multi Device only can be set under IE Browser for Firefox Safari Chrome you cannot see these setting as they do not support ActiveX Click Multi Device Settings to enter the interface Figure 11 1 ...

Page 52: ...ottom window click edit will pop up a parameter settings window Figure 11 2 Choose the ID input host web port media port username and password manually click OK to submit 4 14 Mail Service Settings Click Mail Service Settings to enter the interface 4 14 1 For IE camera will show as below Figure 11 3 ...

Page 53: ...nbox Set receiver s email box Supports 3 emails simultaneously Add email address Delete email address which selected SMTP Server The sender s SMTP server SMTP Port The sender s SMTP Port usually is 25 some SMTP servers have their own port e g the smtp port for Gmail is 465 Auth User Verify the user settings SMTP User Set sender s user name SMTP password Set sender s password ...

Page 54: ...vice Snapshots will be delivered to appointed FTP server when alarmed Click FTP Service Settings to enter the interface 4 15 1 For IE camera will show as below Figure 11 5 4 15 2 For Safari Chrome Firefox camera will show as below Figure 11 6 ...

Page 55: ...server Make sure that the folder you plan to store images exists The camera cannot create the folder itself Also the folder must be erasable FTP Mode It supports standard POST mode and passive PASV mode Click save to submit click test to check the settings NOTE When alarmed there will be 3 snapshots sent to the FTP server every 1 second 4 16 SD Card Info Click SD Card Info to enter the interface 4...

Page 56: ...free space of SD card State Display the state of SD card Format Click it to delete all data and format the SD card All data will be lost if formatted Open Auto cover Set SD card auto cover when it s full Open Pre recording Set Pre recording function Record the video before alarm triggered Pre recording Time Set the Pre recording time can be from 1 to 6 seconds Record Stream Choose the stream here ...

Page 57: ...Alarm Rec Set alarm record function ON OFF Alarm Rec Time Set alarm record duration time can be 30s 1min 2min 3min 5min Manual Rec Pack Time Set the manual record file pack time can be 30min 1h 2h 3h 5h Record Path Set the path for record file saved Capture Path Set the path for snapshot saved 4 18 System Tool Click System Tool to enter the interface 4 18 1 For IE camera will show as below Figure ...

Page 58: ...s Upgrade Device Firmware Click Browse Choose File choose the correct system file for upgrade then click Start Upgrade Device Web UI Click Browse Choose File choose the correct Web UI file for upgrade then click Start IMPORTANT Make sure you use the correct upgrade file you must keep the power on when upgrading wired mode is suggested Note wrong operation or incorrect upgrade file may damage the d...

Page 59: ...E ActiveX mode only Click login the playback interface this is for SD Card files playback Figure 12 2 Click search icon will pop up a window for search file set the mode or time click OK to submit then all the correlative files will be listed on the right side Figure 12 3 ...

Page 60: ...le type Figure 12 5 2 Time means search by the appointed record time Figure 12 6 3 Type and Time means search by both file type and appointed record time 4 All means all the files After searching files will be listed on the right side window choose the file double click it or click play icon ...

Page 61: ...12 7 Image Enlarge and Reduce During playback users can enlarge the image to see the video details it supports 2X 4X 8X zoom Click the enlarge icon will pop up a window to choose the zoom in type Click the reduce icon will zoom out the image Figure 12 8 Audio During playback you can adjust the volume drag the volume icon on the right bottom side Figure 12 9 ...

Page 62: ...temporary files then click OK and re login 4 The video is not smooth Possible reason 1 The frame rate value is too small Solution Increase the frame rate value Possible reason 2 Too many users are connecting to the device Solution Close some connection or reduce the video frame rate Possible reason 3 Network bandwidth is too low lots of lost packets Solution Reduce the video frame rate or video co...

Page 63: ...ection used display card memory or system memory then run IE connect IP camera again 7 There is no voice while monitoring Possible Reason 1 No audio input connection Solution Check audio connection of the host Possible Reason 2 the relative audio option of IP camera is OFF Solution Check audio parameter settings to see if you have set the audio option ON but without external audio input 8 Image pr...

Page 64: ...Web port is 85 factory DDNS is http test aipcam com Set Port Forwarding in the router This is an important step You need to set port forwarding in your router to refer to the IP of your camera correctly for DDNS to work There are so many kinds of routers so it s difficult to show fixed steps but here are some samples of different router s port forwarding settings just for reference TP LINK 1 Login...

Page 65: ... input this link in IE then you can visit this camera remotely BELKIN 1 Login to the router 2 Choose Firewall select Virtual Servers 3 Input the port don t use 80 and IP address then click save NOTE The port and IP address should be the same as the camera Figure 13 2 DLINK 1 Login to the router 2 Choose Advanced select Virtual Servers 3 Input the port IP address Protocol then click save NOTE The p...

Page 66: ...66 Figure 13 3 ...

Page 67: ...SP RTP RTCP Compress rate level 128Kbps 4Mbps Wireless Standard IEEE 802 11b g Data Rate 802 11b 11Mbps Max 802 11g 54Mbps Max Wireless Security WEP WPA WPA2 Encryption Physical Pan Tilt Angle Horizontal 270 Vertical 120 Infrared Light 10 IR LEDs Night visibility up to 15 meters Alarm Input 1 Channel on off Input Alarm Output 1 Channel relay Output Power Power Supply DC 5V 2 0A EU US AU adapter or...

Page 68: ...ce in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by unplugging the equipment try to correct the interference by one or more of the following measures Reorient the antenna of the radio TV experiencing the interference Relocate...

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