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EN
Error C-011: Air to water gateway - Air to water unit
The gateway loses communication with the air to water unit. Control of the system will be
disabled, thus allowing the air to water unit to operate from the manufacturer’s thermostat. To
resolve this issue, check that the gateway is properly connected to the CCP's automation bus
and the connection between it and the indoor unit. For more information on the connection
between your gateway and the indoor unit, refer to your gateway's data sheet.
ON
1 2
AC unit error: Anomaly in the AC unit
Error IAQ1: Loss of communication between the main control board and its bottom side
Error IAQ2: Loss of communication between the Airzone particle sensor - main control
board
Consult the type of incident on the AC unit's thermostat and perform the repair actions
indicated by the manufacturer.
Occurs when synchronization or communication between the two sides of the main control
board is lost. It disappears after the communication between the sides is recovered.
This warning indicates the non-detection of the particle sensor and means that Indoor Air
Quality cannot be measured. Once a sensor is connected, the error disappears.
Check that the Airzone particle sensor is properly connected to the main control board's IAQ
port.
IAQ
RX